Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,208 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered radiator on 5th of October, wasn't delivered for 2 weeks now. Still waiting for money refund, but was told that they are still in the process of searching for this order, so probably another 2 weeks waiting Not only they didn't delivered but also did not refunded so now I cannot buy another one as they keep my money. Needed to reschedule my plumber, Not impressed at all Will never use this website again”

Helpful Report

Posted 3 years ago

We are terribly sorry that the experience was nowhere near as smooth as it should have been. The courier service has let us all down here which is not our usual standards at all. I can see that we did process a refund for you within 2 working days of requesting this. Our sincere apologies again.

Posted 2 years ago

“Great aftercare! Thanks”

Helpful Report

Posted 3 years ago

That’s wonderful to hear and very much appreciated Darius. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent designer radiators at very good price”

Helpful Report

Posted 3 years ago

Fantastic feedback, thank you very much indeed!

Posted 2 years ago

“Very well packed and delivered. Great looking Radiators and easy to hang. The only concern I have is the bottom fittings are plastic and I wonder how long they will remain stable as plastic goes brittle when constantly heated. They also fit with a screw right behind a column and therefore difficult to tighten the middle bracket. Otherwise I an really pleased all round.”

Helpful Report

Posted 3 years ago

Thank you very much for the 5 star review!

Posted 2 years ago

“Always great service and products”

Helpful Report

Posted 3 years ago

That’s amazing to hear and very much appreciated Nigel. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Really pleased with the product and the service , well done.”

Helpful Report

Posted 3 years ago

Glad you're happy with your purchase Mark, thank you very much for shopping with us!

Posted 2 years ago

“Ok I ordered radiators and got radiators Cant say fairer than that”

Helpful Report

Posted 3 years ago

Thank you very much for the 5 star review!

Posted 2 years ago

“Nice radiators, although one was leaking (didn't find out until it was installed) so had to wait nearly another two weeks for the replacement. I was also told I had to dispose of the faulty one, which was inconvenient!”

Helpful Report

Posted 3 years ago

Thank you for your review Brian. We are very sorry again that this happened and for any inconvenience that was caused with this.

Posted 2 years ago

“Easy to order, quick delivery’s. Slight chip on back of rad, e mailed for some touch up paint and it was delivered within two days.”

Helpful Report

Posted 3 years ago

Thank you very much for the positive review Russell. Glad we were able to get this sorted quickly for you!

Posted 2 years ago

“Quick delivery and good product as far as I can tell but not yet fitted.”

Helpful Report

Posted 3 years ago

Excellent feedback, thank you very much indeed Byron!

Posted 2 years ago

“Amazing quality, easy to install and prompt delivery”

Helpful Report

Posted 3 years ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“Lovely radiators delivered super quick, lovely very stylish. However they were delivered by Tuffnells and although they were delivered within 2 days the courier didn’t let us know they were delivering the items until the day they arrived and then they wouldn’t give an eta only that they would be be there between 7am - 7pm, so left us no time time to organise anyone being at home it was just a stroke of luck that I don’t work on a Friday and could therefore be at home.”

Helpful Report

Posted 3 years ago

Thank you very much for the positive review Debra. Glad you are happy with your purchase. Apologies for any issues with the delivery.

Posted 2 years ago

“Good quality product. Promptly delivered”

Helpful Report

Posted 3 years ago

We are delighted that you're so pleased with your purchase Roy, thank you for choosing Trade Radiators.

Posted 2 years ago

“Very happy no problems.......”

Helpful Report

Posted 3 years ago

Wonderful to hear Brian. Thank you so much for the 5 star review.

Posted 2 years ago

“Decent products, well protected and parcelled up. Delivery made on time, no fuss.”

Helpful Report

Posted 3 years ago

Glad you're happy with your purchase, thank you for shopping with us Peter, we hope to welcome you back again in the future.

Posted 2 years ago

“I havent had the radiator fitted yet so can only comment on delivery service. Irderi g was easy and delivery was on time.”

Helpful Report

Posted 3 years ago

Thank you very much for the positive review Gaynor We hope to welcome you back again in the future.

Posted 2 years ago

“quick and easy.”

Helpful Report

Posted 3 years ago

That is great to hear, thank you for the 5 star review.

Posted 2 years ago

“Always excellent on price and delivery”

Helpful Report

Posted 3 years ago

Thank you very much for the positive review and excellent feedback!

Posted 2 years ago

“I have purchased from Trade radiators on 3 occasions and each time have been pleased with the product its speedy delivery and good price”

Helpful Report

Posted 3 years ago

We are delighted that you're so pleased with your purchases Sharon, thank you very much for choosing Trade Radiators.

Posted 2 years ago

“Huge variety of radiators! Most impressive thing was their customer service. We had a rad damaged in transit and it was sorted asap.”

Helpful Report

Posted 3 years ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! So glad we were able to get you all sorted out quickly.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 5,208 reviews