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Trade Radiators Reviews

4.7 Rating 5,482 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,482 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
The radiator clearly opened before, dented in multiple places and touched up with white paint, and no instructions on how to fit. This is the replacement one sent that cost me more money than the original one I order that was then told was out of stock.
Helpful Report
Posted 3 years ago
Sorry to hear this Paul. Having checked your order I can see you didn't contact us to let us know about the damage. Any issues (including damages) should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you.
Posted 3 years ago
Great service, great products and great communication
Helpful Report
Posted 3 years ago
Thank you for your fantastic comments and 5 star review!
Posted 3 years ago
Easy to order and kept up to date with pre order items
Helpful Report
Posted 3 years ago
Thank you for your 5 star review Fiona, thank you for shopping with us.
Posted 3 years ago
Perfect throughout.
Helpful Report
Posted 3 years ago
That is great to hear, thank you for the 5 star review!
Posted 3 years ago
Prompt delivery with good communication. The after-sales team are amazing, sorted an issue promptly with zero fuss. The rad itself is good quality, instructions are adequate, mine was missing the right and left indicators on the bushings but go easy and it's obviously easy to work out. Overall very happy.
Helpful Report
Posted 3 years ago
Thank you for the excellent feedback Cole. We are very pleased to hear you had great service and are happy with your goods. We hope to welcome you back in the future.
Posted 3 years ago
Quick delivery, easy to use and the radiator looks lovely
Helpful Report
Posted 3 years ago
Excellent feedback, thank you very much indeed Vicki! Thank you for choosing Trade Radiators.
Posted 3 years ago
Lovely looking radiator , throws lots of heat out , hoping to change the rest to the same as this .
Helpful Report
Posted 3 years ago
Delighted to hear that you're so pleased with your purchase! We look forward to welcoming you back next time.
Posted 3 years ago
Quick and efficient service. We've had a total of 7 radiators from Trade Radiators and all have been excellent. I would recommend this company.
Helpful Report
Posted 3 years ago
That’s amazing to hear and very much appreciated Janice. Thank you so much for continuing to shop with us and for such a positive recommendation. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
Excellent service an a good quality radiator First class service
Helpful Report
Posted 3 years ago
We appreciate the excellent feedback, thank you very much indeed Mark!
Posted 3 years ago
Insufficient instructions concerning left and right-hand thread on fittings. When fitting the valve or top vent you can be undoing the end cap as you tighten the fitting as threaded in opposite directions. To tighten even with a cloth to protect the paint it's just not possible as not flat so paint is removed. Chipped paint when delivered. Poor quality
Helpful Report
Posted 3 years ago
Thank you for your review. Having looked at your order I can see that you have not been in contact with us regarding this which would have given us the chance to rectify any problems. The customer service team are always happy to advise should you/your fitter have any questions or issues.
Posted 3 years ago
Good selection of radiators all at hood prices. Delivery fast with updates to confirm delivery date.
Helpful Report
Posted 3 years ago
Thank you for the super feedback, it's much appreciated!
Posted 3 years ago
Excellent service, the radiator was very well protected for delivery. Good quality finish at a competitive price.
Helpful Report
Posted 3 years ago
So pleased to hear that you had a excellent service and you are happy with your goods. Thank you for shopping with us.
Posted 3 years ago
Radiator arrived but no valves as the courier had stolen them from the order. Your customer service was very good and the replacement valves arrived very quickly. However, I also had another radiator delivered with the replacement valves so I had to contact your customer service dept. to organise another courier to pick up the surplus radiator. Overall, the service was acceptable, I eventually got what I ordered and if I was being picky a thankyou email recognising my honesty in returning the surplus rad would of been appreciated.
Helpful Report
Posted 3 years ago
Thank you for your review Geoff, we do appreciate your honesty in this and our apologies for any inconvenience that was caused.
Posted 3 years ago
Firstly their website allowed be to select the most appropriate radiator for my requirements with an abundance of information and at a price which I thought was reasonable. I was kept informed about the delivery which was quick and no fuss. The radiator was efficiently packaged which meant no damage on arrival. Exactly as described and looks good. Will definitely recommend and use again 👍.
Helpful Report
Posted 3 years ago
So pleased to hear that our website had all the information you required, you had an efficient delivery and your goods were well packaged.Thank you very much for your positive comments and your recommendation!
Posted 3 years ago
Excellent product promptly delivered and well packaged for a very reasonable price. It looks fantastic now fitted.
Helpful Report
Posted 3 years ago
We are delighted that you're so pleased with your purchase Jane. Thank you very much for the positive review and excellent feedback!
Posted 3 years ago
Great radiator arrived two days after ordering, installed a week later, looks great works perfectly. Fantastic addition to our kitchen
Helpful Report
Posted 3 years ago
That is wonderful to hear David, so pleased you are happy with the goods. Thank you for your positive review.
Posted 3 years ago
Not put rad on yet but looks good delivery good no problems at the moment
Helpful Report
Posted 3 years ago
Glad you're happy with your purchase Dennis, thank you for shopping with us.
Posted 3 years ago
Fast and efficient service and a good price for an excellent radiator
Helpful Report
Posted 3 years ago
Thank you for your wonderful feedback Vivien. We are so pleased you ere happy with the service and your new radiator. Thank you for shopping with us.
Posted 3 years ago
Always use these guys; great products at great prices delivered promptly. Can't ask for any more than that
Helpful Report
Posted 3 years ago
That’s amazing to hear and very much appreciated Stewart. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
Been waiting for my refund over a week they are more interested on sale then dealing with problems
Helpful Report
Posted 3 years ago
Thank you for your review. Having checked your order I can see the item was returned as you had ordered one too many, not due to any problems with the product. The item was collected from you on the 1st March and a refund was processed on the 13th March. Returns take time to come back and then be processed by the warehouse following which the refund instruction can then go through, all returns follow the same procedure.
Posted 3 years ago
Trade Radiators is rated 4.7 based on 5,482 reviews