Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,191 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,191 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd September 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Let down by the courier company who lost the delivery. However, Trade Radiators responded quickly to deal with the issue p, kept me informed and dispatched a second delivery. Unfortunately the plumber had allocated the day to fit them and they didn't arrive in time. Good product once I had them.”

Helpful Report

Posted 2 months ago

Thank you for your review and feedback! We’re sorry to hear about the issues you faced with the courier and the timing of your delivery. It’s great to know that our team was able to assist you swiftly and get your product to you. We appreciate your understanding, and we’re pleased to hear you’re happy with the radiator itself. If you need any further assistance, we’re always here to help! Best wishes, Kim Brines

Posted 1 month ago

“Good service and information with a speedy deivery and keen prices.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful 5-star review! We’re so pleased to hear that you appreciated our service, speedy delivery, and competitive prices. Your satisfaction is our top priority, and we’re here to help if you need anything further! Warm regards, Kim Brines

Posted 1 month ago

“Delivery on time Packaged really well which is great to ensure no damage to Radiator during transit”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star review! We’re thrilled to hear that your radiator arrived on time and was packaged so well. Protecting our products during transit is a top priority, and we're glad it met your expectations. If you need any further assistance, feel free to reach out! Warm regards, Kim Brines

Posted 1 month ago

“Good service and radiator arrived within 2 days of order”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star review, Verified! We’re delighted to hear that you received your radiator so quickly after placing your order. Your positive feedback about our service is greatly appreciated! If you need anything else, just let us know. Warm regards, Kim Brines

Posted 1 month ago

“Great product , fantastic price and really quick delivery!! Would recommend to anyone. Thanks!!”

Helpful Report

Posted 2 months ago

Thank you for your amazing 5-star review, Verified! We're thrilled to hear that you found our product great, the price fantastic, and the delivery quick. Your recommendation means the world to us! If you need anything else, just let us know. Warm regards, Kim Brines

Posted 1 month ago

“Excellent service. I ordered my item at lunchtime and it arrived next day as promised. Can't fault the service.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful 5-star review! We're so pleased to hear that your order arrived right on time and that you're happy with our service. Your satisfaction is our priority, and we truly appreciate your feedback! Warm regards, Kim Brines

Posted 1 month ago

“I had a tight timeline. They delivered on their promise and stayed in touch throughput. Product as described, will wait till winter to see what heat it pumps out :-).”

Helpful Report

Posted 2 months ago

Thank you for your excellent 5-star review, Verified! We're thrilled to hear that we met your timeline and kept in touch throughout the process. It's great that the product is just as you expected. We can't wait for you to experience its performance this winter! If you have any questions in the meantime, feel free to reach out. Warm regards, Kim Brines

Posted 1 month ago

“Excellent and helpful - great product”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star review, Manon! We're delighted to hear that you found our service helpful and are happy with your product. Your satisfaction means a lot to us, and we're here anytime you need assistance! Warm regards, Kim Brines

Posted 1 month ago

“The heated towel rail looks great. The order and delivery were both simple and quick. We're not using it daily for heat, as it's summer, but we know that it works as expected.”

Helpful Report

Posted 2 months ago

Thank you for your glowing 5-star review, Verified! We're so pleased to hear that your heated towel rail looks great and that you found the order and delivery process smooth and quick. It's wonderful that you're already confident it will perform well, even in the summer months. If you ever need assistance or have questions, we're here to help! Warm wishes, Kim Brines

Posted 2 months ago

“Great service and product”

Helpful Report

Posted 2 months ago

Thank you for your wonderful 5-star review, Verified! We're thrilled to hear that you had great service and are pleased with your product. Your satisfaction is what we strive for, and we're always here to assist you if needed. Warm wishes, Kim Brines

Posted 2 months ago

“Brilliant company, great products and service”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star review, Verified! We're delighted to hear that you believe we have brilliant products and service. Your appreciation means a lot to us, and we're always here to help if you need anything in the future. Warm wishes, Kim Brines

Posted 2 months ago

“Easy to use Web site, good range. Quick delivery. Would be happy to use again.”

Helpful Report

Posted 2 months ago

Thank you for your stellar 5-star review! We're so glad to hear that you found our website easy to use and enjoyed our range of products. Quick delivery is always a priority for us, and we're thrilled to know you'd happily use us again. If you need any assistance in the future, we're just a click away! Warm regards, Kim Brines

Posted 2 months ago

“I’ve used Trade Radiators on a number of occasions now for pipe sleeves and radiator valves, they are always very prompt with deliveries and are very helpful over the phone if you have any kind of query. Would certainly recommend 👍🏻”

Helpful Report

Posted 2 months ago

Thank you for your amazing 5-star review, Verified! It's wonderful to hear that you've had positive experiences with our pipe sleeves and radiator valves. We're committed to providing prompt deliveries and excellent customer service, and we appreciate your recommendation! If you ever have any questions or need assistance, don't hesitate to give us a call. Warm regards, Kim Brines

Posted 2 months ago

“Prompt delivery every fine”

Helpful Report

Posted 2 months ago

Thank you for your wonderful 5-star review, Verified! We're thrilled to hear that you had a prompt delivery experience. Your satisfaction is our top priority, and we appreciate your support. If you need any further assistance or have questions in the future, don’t hesitate to reach out! Best wishes, Kim Brines

Posted 2 months ago

“Nordic Oslo has 15 Years guarantee We’ve still haven’t fit it as yet but looks lot better in traditional style”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star review, Verified! We're delighted that you love the traditional style of the Nordic Oslo radiator. The 15-year guarantee is just another assurance of its quality. We hope it serves you well once installed. If you have any questions or need further assistance, feel free to reach out! Warm regards, Kim Brines

Posted 2 months ago

“No taps or valves come with radiators box damaged and rad marked but was on the back so acceptable”

Helpful Report

Posted 2 months ago

Thank you for your review, Verified! We're glad to hear that the marks on the radiator were acceptable to you. We appreciate your feedback regarding the absence of taps and valves, as it helps us improve our services. Should you need any assistance or further information, please don’t hesitate to reach out. Warm regards, Kim Brines

Posted 2 months ago

“Ordered a towel radiator, arrived within two days. When opened, it was slightly damaged. Communication with the company was very straightforward, I sent a couple of photo’s and a new radiator was sent next working day. Decent product, fair price, excellent customer service.”

Helpful Report

Posted 2 months ago

Thank you for your excellent 5-star review, Verified! We’re so pleased to hear that our customer service met your expectations and that we could quickly resolve the issue with your radiator. Your feedback on our product and service is truly valued, and we’re grateful for your support. We look forward to serving you again soon! Warm regards, Kim Brines

Posted 2 months ago

“Good, robust quality radiator.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful 5-star review, Verified! We're thrilled to hear that you find our radiator to be of good, robust quality. Your feedback is greatly appreciated and motivates us to continue providing excellent products. We look forward to serving you again in the future! Warm regards, Kim Brines

Posted 2 months ago

“MAGENTA CURVE. TRADERADIATORS WEBSITE = EXCELLENT ORDERING PROCEDURE = EXCELLENT DELIVERY DATE NOTICE = EXCELLENT PROMPTENESS IN DELIVERY = EXCELLENT INSTALLATION INSTRUCTIONS = EXCELLENT WOULD I RECOMMEND TO OTHERS TO USE TRADERADIATORS = YES.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding 5-star review, Verified! We’re absolutely delighted to hear that you had a wonderful experience with our website, ordering procedure, and delivery. It’s fantastic to know that you found our installation instructions helpful as well. Your recommendation means the world to us, and we can’t wait to serve you again in the future! Warm wishes, Kim Brines

Posted 2 months ago

“I've had a lot of issues recently with companies failing to deliver to my home, citing "but you live in a remote area!" as an excuse for delay after delay. Trade Radiators, on the other hand, delivered really quickly and at a good price. What a welcome change! I wish more companies were like this lot.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star review, Verified! We’re thrilled to hear that you had a smooth and quick delivery experience with us. It’s wonderful to know that we could provide the service you deserve, especially when others have fallen short. Your kind words mean a lot to us, and we can't wait to assist you again in the future! Warm regards, Kim Brines

Posted 2 months ago

Trade Radiators is rated 4.7 based on 5,191 reviews