Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,059 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 4th April 2025

V Customer

Trade Radiators 5 star review on 3rd April 2025

V Customer

Trade Radiators 5 star review on 24th March 2025

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Trade Radiators 5 star review on 21st March 2025

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192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with the turnaround ordered several all great quality and arrived very quickly”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-star review, Cameron! We're thrilled to hear that you were impressed with the quick turnaround and the quality of the radiators. Your feedback is invaluable to us, and we truly appreciate your support. If you need anything else, don't hesitate to get in touch! Best wishes, Kim Brines

Posted 1 month ago

“Excellent well made product. Good service and delivery”

Helpful Report

Posted 1 month ago

Thank you for the fantastic 5-star review! We're so pleased to hear that you're happy with the quality of our product and that our service and delivery met your expectations. Your feedback is greatly appreciated, and we're here to help if you need anything else in the future! Best wishes, Kim Brines

Posted 1 month ago

“Very good radiator”

Helpful Report

Posted 1 month ago

Thank you so much for your glowing 5-star review! We're delighted to hear that you're very happy with your radiator. Your satisfaction means the world to us, and we appreciate your support. If you need anything else, don’t hesitate to reach out! Best wishes, Kim Brines

Posted 1 month ago

“Amanda grazer at trade radiators was extremely helpful and professional. Multiple phone calls were had to get the radiators right and nothing was too much of a problem. A pleasure to deal with. Many thanks Dan”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful 5-star review, Daniel! We're thrilled to hear that Amanda provided you with such helpful and professional service. We pride ourselves on ensuring our customers have a smooth experience, and it’s great to know that we met your expectations. We look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 1 month ago

“This was the second time that I have used Trade Radiators, I am impressed by the the quality of the products and the excellent customer service.”

Helpful Report

Posted 1 month ago

Thank you for the amazing 5-star review! We're thrilled to hear that you've returned to Trade Radiators and still impressed with our product quality and customer service. Your support means a lot to us, and we can't wait to help you again in the future! Best wishes, Kim Brines

Posted 1 month ago

“Really happy with radiator, delivery was quick and efficient delivery”

Helpful Report

Posted 1 month ago

Thank you for the fantastic 5-star review! We're thrilled to hear that you're happy with your radiator and that our delivery met your expectations. Your feedback is greatly appreciated, and we can't wait to serve you again in the future! Best wishes, Kim Brines

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Thank you for the excellent 5-star review! We're delighted to hear that you experienced our top-notch service. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 1 month ago

“Excellent product, good price and fast delivery. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for the fantastic 5-star review! We're so glad to hear you were happy with the product, pricing, and our fast delivery. Your satisfaction means the world to us, and we look forward to serving you again soon! Best wishes, Kim Brines

Posted 1 month ago

“First class service, nothing was a problem, very helpful team”

Helpful Report

Posted 1 month ago

Thank you for the outstanding 5-star review, Darren! We're thrilled to hear that you received first-class service and found our team to be so helpful. Your satisfaction is what drives us, and we can't wait to assist you again in the future! Best wishes, Kim Brines

Posted 1 month ago

“Really pleased with the service and advice given by Trade Radiators. From point of ordering to delivery of my radiators, all went very smoothly as on all previous orders. Radiators look great too but unable to fully review as not yet installed.”

Helpful Report

Posted 1 month ago

Thank you so much for the amazing 5-star review! We're thrilled to hear that you were pleased with our service and advice, and that everything went smoothly from ordering to delivery. We truly appreciate your kind words, and we can't wait to hear how your radiators look once installed. Your satisfaction is our priority, and we look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 1 month ago

“Right product at a good price and super prompt delivery.”

Helpful Report

Posted 2 months ago

Thank you for the wonderful 4-star review, Philip! We're delighted to hear that you found the right product at a great price and that our delivery was super prompt. Your feedback is invaluable to us, and we hope to serve you again very soon! Best wishes, Kim Brines

Posted 1 month ago

“usual efficient service”

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review! We're glad to hear that you experienced our usual efficient service. Your support means a great deal to us, and we look forward to welcoming you back soon! Best wishes, Kim Brines

Posted 2 months ago

“Good range of products at excellent prices”

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review, Doug! We're thrilled that you found our range of products excellent and our prices competitive. Your feedback truly means a lot to us, and we're here to help whenever you need us. We look forward to serving you again soon! Best wishes, Kim Brines

Posted 2 months ago

“Great service and quick delivery, thanks”

Helpful Report

Posted 2 months ago

Thank you so much for the fantastic 5-star review, Stephen! We're thrilled to hear that you enjoyed great service and quick delivery. Your appreciation means a lot to us! We can't wait to assist you again in the future. Best wishes, Kim Brines

Posted 2 months ago

“Excellent service prompt delivery”

Helpful Report

Posted 2 months ago

Thank you for the wonderful 5-star review! We're delighted to know that you experienced excellent service and prompt delivery. Your satisfaction means everything to us, and we appreciate you taking the time to share your positive feedback. We look forward to serving you again in the future! Best wishes, Kim Brines

Posted 2 months ago

“Great company with quick replys. I had a radiator delivered but it wasn't 100%, a quick email and it was sorted with no fuss and a new one delivered next day, Perfect!”

Helpful Report

Posted 2 months ago

Thank you for the glowing 5-star review! We're so pleased to hear that our team was quick to respond and that we were able to resolve the issue with your radiator effortlessly. It's great to know you received the replacement promptly! Your satisfaction is our priority, and we truly appreciate your kind words. Looking forward to helping you again in the future! Best wishes, Kim Brines

Posted 2 months ago

“Good prices, rapid delivery and very well packaged. The radiator arrived in perfect condition. My only issue is that the oval column radiator I purchased doesn't have a blocker/diverter in the bottom tube to aid more efficient flow through. The diagram on the website showed it, and that's why I chose this radiator. I had to purchase a flow diverter separately at the cost of ~ £30.”

Helpful Report

Posted 2 months ago

Thank you for your review, Stephen! We're glad to hear that you found our prices, delivery speed, and packaging to be top-notch. Diverters are only needed for vertical radiators or radiators bigger than 1000mm high. The one you have ordered is 600mm x 812mm so that is why one has not been supplied as it is not required. Best wishes, Kim Brines

Posted 2 months ago

“Great communication, easy buying and good delivery process.”

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review, Murray! We're thrilled to hear that you had a smooth buying experience and appreciated our communication and delivery process. Your satisfaction is incredibly important to us, and we’re glad we could meet your expectations. We hope to serve you again soon! Best wishes, Kim Brines

Posted 2 months ago

“Very communicative company - I would always receive a reply to any email I sent within a few hours. I commissioned a curved radiator for my bedroom bow window. The radiator arrived sooner than expected, was beautifully designed and fit the bow window perfectly.”

Helpful Report

Posted 2 months ago

Thank you for the wonderful 5-star review! We're delighted to hear that you found our communication timely and that your custom radiator exceeded your expectations. It's fantastic to know that it fits your bow window perfectly. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 2 months ago

“Really easy ordering and great care in packaging. However, aluminium radiator instructions did not identify that plugs are both left hand and right hand thread. Plugs very poorly engineered as well. Manufacturer has lessons to learn. Well done wholesaler!”

Helpful Report

Posted 2 months ago

Thank you for your feedback, Robert! We appreciate your kind words about our ordering process and packaging. We're sorry to hear about the confusion with the radiator plugs and the engineering issues you've encountered. Your input is invaluable, and we will certainly pass your comments along to the manufacturer for improvement. We hope to serve you better in the future! Best wishes, Kim Brines

Posted 2 months ago

Trade Radiators is rated 4.7 based on 5,059 reviews