Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,191 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,191 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd September 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality radiator at a competitive price - prompt delivery”

Helpful Report

Posted 1 month ago

Thank you for your wonderful 5-star review! We're so glad to hear that you're satisfied with the quality of your radiator and that the delivery was prompt. We strive to offer the best products and service at competitive prices, and it's great to see our efforts recognised. Warm regards, Kim Brines

Posted 1 month ago

“Not had radiator fitted yet, but looks good quality. Exceptional customer service. Had to phone up and change the delivery date, this was sorted without any problem.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you're impressed with the quality and that our customer service team was able to assist you seamlessly with your delivery date. Your satisfaction is very important to us, and we can’t wait for you to experience the radiator in your home. Warm regards, Kim Brines

Posted 1 month ago

“Very good customer service. Good price. I got next day delivery on their very nice own brand product,”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience with our customer service and that you enjoyed our own brand product. Next day delivery is something we take pride in, and it’s wonderful to know you appreciated it. Your feedback motivates us to keep delivering quality and service to our customers! Warm regards, Kim Brines

Posted 1 month ago

“Great customer service, very friendly very knowledgeable, delivery was on point so far. I have brought quite a few of the radiators and I am very pleased so far. One of the radiators did develop a leak and was replaced within days I highly rate the radiators and the company”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear about your positive experience with our customer service and the timely delivery. It's great to know that we could quickly address the issue with the radiator and that you’re pleased overall. Your satisfaction means everything to us, and we truly appreciate your high recommendation of our products! Warm regards, Kim Brines

Posted 1 month ago

“Very happy all round with my lovely Apollo column radiators and brass valves..Great quality,price and products,prompt delivery too.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5-star review! We're delighted to hear that you're happy with your Apollo column radiators and brass valves. Quality and prompt delivery are our top priorities, and it's fantastic to know you feel that way. If you have any questions or need further assistance, please don’t hesitate to reach out. Your support means the world to us! Warm regards, Kim Brines

Posted 1 month ago

“Easy to order and a great delivery time”

Helpful Report

Posted 1 month ago

Thank you for your excellent 5-star review! We're thrilled to hear that you found the ordering process easy and that your delivery was prompt. We aim to make everything as seamless as possible for our customers, and your feedback confirms we're on the right track. If you have any questions or need further assistance, feel free to reach out anytime! Warm regards, Kim Brines

Posted 1 month ago

“Lovely, discrete electric towel rads. Both high quality and hidden wiring if you can build it in.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you love the discreet electric towel radiators and that the hidden wiring has made your installation easier. Quality is something we strive for, and it's great to know our products have met your expectations. If you have any further questions or need assistance, please feel free to reach out. Your feedback is greatly appreciated! Warm regards, Kim Brines

Posted 1 month ago

“My radiator was delivered reasonably very quickly on 3rd day of purchase in very good condition in proper packaging. Radiator is installed but not yet connected to the water mains. Hope, it was pressure tested by the manufacturer. Thanks”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're so pleased to hear that your radiator arrived quickly and in great condition. We always strive to ensure our products are well-packaged for safe delivery. We're sure the manufacturer has done a thorough job with the pressure testing, but please don't hesitate to reach out if you have any questions once you're ready to connect it. Your feedback is truly appreciated! Warm regards, Kim Brines

Posted 1 month ago

“great service all went well arrived with no issues and as i ordered looks good its not up yet work still going on but i am sure will look great / good quality will use again”

Helpful Report

Posted 1 month ago

“Helpful, well priced, excellent customer service. I will purchase from Trade Radiators again.”

Helpful Report

Posted 1 month ago

“Fantastically helpful custoner service phone line; quick delivery. Great choice of products. Couldn't ask for more, thanbk you.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our customer service helpful and that your order was delivered quickly. It's fantastic to know you appreciated our product selection. Your feedback means a lot to us, and we're here to assist you whenever you need. Best wishes, Kim Brines

Posted 1 month ago

“Very helpful, knowledgeable and endlessly patient staff. Recently used for the second time, again ordering the Apollo Roma product and both service and product both faultless. This business will now be my go-to for radiators.”

Helpful Report

Posted 1 month ago

Thank you for your amazing 5-star review! We truly appreciate your kind words about our helpful and knowledgeable staff. It's fantastic to know that you have had a great experience with your orders, and we’re honoured to be your go-to for radiators. Your continued trust in us means the world, and we’re always here to assist you with anything you need. Warm regards, Kim Brines

Posted 1 month ago

“Products are brilliant, well made and exactly what you see on the website. Had a slight issue with 1 of the radiators but this was rectified straight away and back with us within 2 weeks. The customer service is 10/10.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you're happy with our products and that any issues were resolved quickly. It’s fantastic to know that our customer service made such a positive impression on you. We truly value your feedback and are here to help you anytime you need assistance in the future. Warmest regards, Kim Brines

Posted 1 month ago

“Brilliant product. Great communication, fast delivery”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're thrilled that you found our product brilliant and that our communication and delivery met your expectations. Your satisfaction is incredibly important to us, and we appreciate your feedback. If you need anything else, feel free to reach out anytime. Warm regards, Kim Brines

Posted 1 month ago

“Great service, next day delivery. Very pleased with the product.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're so glad to hear that you experienced great service and next day delivery. It's wonderful to know that you’re pleased with your product. Your satisfaction is our top priority, and we’re always here to help if you need anything in the future. Best wishes, Kim Brines

Posted 1 month ago

“Really pleased with my radiator valves. Very reasonable price compared to other suppliers. Good quality. Quick delivery. Highly recommend.”

Helpful Report

Posted 1 month ago

Thank you for your amazing 5-star review! We're delighted to hear that you're pleased with your radiator valves and found our prices competitive. It's great to know you had a quick delivery experience as well. Your recommendation means a lot to us, and we're always here if you need any assistance in the future. Warm regards, Kim Brines

Posted 1 month ago

“Very quick delivery”

Helpful Report

Posted 1 month ago

Thank you for your great review! We're thrilled to hear that you experienced quick delivery. It's always our goal to get your orders to you as efficiently as possible. If you have any questions or need assistance in the future, don't hesitate to reach out! Best wishes, Kim Brines

Posted 1 month ago

“The radiator was delivered very quickly and is now installed. It looks very stylish and funtions. I will not really know about its performance until the winter but I have no reason to doubt its efficiency. The deliverer did phone in advance but unfortuately I terminated the call before he had chance to say much mistaking it for a nuisance call. I did apologise to the driver who I must say was very smart and businesslike. The price of the radiator was very competetive.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that your radiator arrived quickly and has added a stylish touch to your space. It's always great to have a product that not only looks good but also functions well. We completely understand the mix-up with the delivery call, and we're pleased to hear that our driver made a good impression. If you ever need anything or have questions about your radiator's performance in the winter, we're here to help! Warm regards, Kim Brines

Posted 1 month ago

“Great price quick delivery Towel was brought to replace one which cost a lot more years ago so was worried it would not be as good quality need not have worried excellent towel rail plumber was very impressed as well”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're impressed with the quality of your new towel rail, especially after your previous experience. It's great to know that your plumber was also pleased! Your satisfaction means everything to us, and we're always here if you need assistance in the future. Best wishes, Kim Brines

Posted 1 month ago

“Replaced two steel rads. with one 590 x 1540 and one 690 x 740 Nordic Omega Modern rads. They have enhanced the look of my apartment and are very economical to run. All items supplied by Trade Radiators on time and in perfect condition - many thanks.”

Helpful Report

Posted 2 months ago

Thank you for your amazing 5-star review! We're delighted to hear that the Nordic Omega Modern radiators have enhanced your apartment's look and that they’re economical to run. It’s fantastic to know that everything arrived on time and in perfect condition. Your satisfaction means the world to us, and we're here if you need any further assistance! Warm regards, Kim Brines

Posted 1 month ago

Trade Radiators is rated 4.7 based on 5,191 reviews