Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,220 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,220 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in good time”

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Posted 4 years ago

Thank you very much for the positive review and feedback!

Posted 3 years ago

“Product as described, well packaged and prompt delivery, would recommend.”

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Posted 4 years ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Great product and service”

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Posted 4 years ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 3 years ago

“Radiator looks good on my kitchen wall so I'm happy with the quality of the product. The ordering process was hampered by the website not working properly and taking online orders so I ended up phoning Trade Radiators instead. The radiator was delivered on the correct day. Apollo radiators who delivered it, unfortunately just dumped the pallet with the radiator on it by my front door - verbally asked our surname as they were getting back into the lorry and before we could ask them to actually move it into the garage :-(”

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Posted 4 years ago

Glad to hear you're pleased with your new radiator Jennifer, thank you. The courier/driver is not contracted or insured to go onto your property so cannot move things into a house, garage, shed or any sort of outbuilding, we do state this clearly and also further remind you in your dispatch email.

Posted 4 years ago

“Awesome service and such prompt delivery especially in current COVID circumstances when everything takes an age. Super happy and impressed”

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Posted 4 years ago

That is so nice for us to hear, thank you Ruth and thank you for choosing Trade Radiators.

Posted 4 years ago

“As per shown on line good quality”

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Posted 4 years ago

Thank you for the 5 star review.

Posted 4 years ago

“Great product with speedy delivery”

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Posted 4 years ago

Fantastic to hear, thank you!

Posted 4 years ago

“Excellent service, price and quantity with quick efficient delivery.”

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Posted 4 years ago

Thank you for the superb feedback! :-)

Posted 4 years ago

“The radiator that was ordered was out of stock at the time, but we were told early January for delivery which was true to your word. We’re kept informed by email.”

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Posted 4 years ago

Thank you for the helpful review, we really appreciate it.

Posted 4 years ago

“Good online order service and so far very prompt delivery service”

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Posted 4 years ago

Thank you for your positive feedback.

Posted 4 years ago

“Great product, fast delivery.”

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Posted 4 years ago

Glad to hear you're happy, thank you.

Posted 4 years ago

“very efficient and great price”

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Posted 4 years ago

Excellent to hear, thank you.

Posted 4 years ago

“Fast delivery and always excellent service.”

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Posted 4 years ago

Thank you for the super feedback, we really appreciate it.

Posted 4 years ago

“Already made a complaint, aware of the present situation, however, service was very poor. I also work full time and I'm self-employed aged 65 if you can't cope you should make people aware. Possible its partially down to the distributor, also the radiator valve the seating flange poor mould/machined I had to modify both rads purchased taper poor.”

Helpful Report

Posted 4 years ago

Our apologies there was a delivery delay, this is not uncommon at the moment due to COVID which is having an impact on logistic networks across the UK. The goods were dispatch on time as advised but the courier had a delay, sorry again. If there is an issue with the radiator we will of course have this resolved for you, we are currently still waiting on you getting back to us after we contacted you regarding the issue and look forward to hearing from you in due course.

Posted 4 years ago

“Good delivery fast and I must say well and truly wrapped up well done Trade Radiatos”

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Posted 4 years ago

Thank you very kindly for your great review and for shopping with us.

Posted 4 years ago

“Very quick response and you get to speak to a real person if the delivery company they use is not performing. Would recommend using this company for their service and help and assistance.”

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Posted 4 years ago

Thank you for your helpful and positive review.

Posted 4 years ago

“My Trade Radiators story is about service. I ordered a towel rail for a Christmas gift. It sat, in its undamaged box, in my hall for months. When the plumber began to install it in mid January, he discovered a large dent, and refused to fit it. I contacted Trade Radiators. They asked for photos of the dent and the box, which I'd already obtained. I sent them. A new, replacement radiator arrived in less than 24 hours. I'd expected a battle, especially given the lag time between receipt and complaint, but had none. Unsurpassed service in the form of unfortunate error remediation = very, very satisfied customer!”

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Posted 4 years ago

Thank you for your helpful and really positive review Adrian, we really appreciate you taking the time to share your experience of shopping with Trade Radiators and will look forward to welcoming you back next time.

Posted 4 years ago

“So, a year after I bought 2 graphite columnrads from these people - I scratched the lovely painted finish and the brass underneath was showing through. I then contacted customer service to see if it was possible to buy some touch up paint to repair it. To my amazement 2 days later I received a pot of graphite paint and some thinner, no fuss and no charge either! I was so impressed felt they deserved a follow up review. GREAT customer service *****”

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Posted 4 years ago

We are delighted that we could help you Karen and very grateful for you taking the time to review your experience, thank you so much!

Posted 4 years ago

“Radiator arrived just beore xmas and looks good - waiting for plumber to plumb it in now”

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Posted 4 years ago

Great to hear you're happy with your new radiator, thanks for shopping with us.

Posted 4 years ago

“Great choice, competitive pricing, good quality and very quick delivery. Plumber fitted it without any issues.”

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Posted 4 years ago

Thank you for the excellent feedback, we really appreciate it.

Posted 4 years ago

Trade Radiators is rated 4.7 based on 5,220 reviews