Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,209 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering from this company. I was very impressed with how quickly my order came and am really happy with my radiator it looks great.”

Helpful Report

Posted 3 years ago

Thank you for the super feedback, Elizabeth. It's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“As described, lovely colour and good quality.”

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Posted 3 years ago

Thank you for the 5 star review and great feedback!

Posted 3 years ago

“Pleased with the radiator at the moment hope it lasts longer than the first one”

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Posted 3 years ago

Thank you very much for the positive review, Graham!

Posted 3 years ago

“Great help and support on the phone, no question is too taxing. The products are of excellent quality and arrived the next day, cannot ask for any more than that Will definitely use them again”

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Posted 3 years ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Great service very quick to deliver and kept me updated all the time”

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Posted 3 years ago

Excellent feedback, thank you very much indeed

Posted 3 years ago

“Very pleased with the heated towel rail. Looks much better than the radiator the plumber installed in our small en-suite. It cost me money to change it but it’s well worth it.”

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Posted 3 years ago

Sounds perfect, thank you for the excellent review.

Posted 3 years ago

“Good product at a good price. Could do with instruction what the little white clips are for. The one's that go on the radiator bracket so the radiator is not rubbing against metal to metal and possibly stops vibration. Apart from having to go on the web to find out I give a 5 out of 5 for product, service and delivery.”

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Posted 3 years ago

Thank you so much for your lovely review!

Posted 3 years ago

“Easy to use website and fast delivery. Top quality rads too!”

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Posted 3 years ago

Thank you very much for your 5 star review!

Posted 3 years ago

“Excellent service. Ordered radiator one day and it came the next day.”

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Posted 3 years ago

We're very happy to hear you were pleased with the service received! Thank you so much for your review.

Posted 3 years ago

“Excellent service as usual (next day delivery) and products at a great competitive price. Rads look very classy when installed (chrome towel radiators).”

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Posted 3 years ago

Thank you so much William! We are so happy to hear you are happy with your goods and the service received!

Posted 3 years ago

“Really great service quick delivery”

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Posted 3 years ago

Thank you very much for taking the time to leave us a review, it is very much appreciated by us.

Posted 3 years ago

“Kept me informed on delivery. High quality goods”

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Posted 3 years ago

Thank you for taking the time to share you experience with us, we very much appreciate it.

Posted 3 years ago

“The service was excellent, received the rad, un-damaged in a couple of days. Updates were prompt and accurate. Thanks”

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Posted 3 years ago

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Posted 3 years ago

“Ordered towel rail 3 weeks ago. Still hasn't arrived. Called for an update 5 times kept getting told awaiting for update from courier. Asked for a refund but will have to wait for 'update from courier'. Bathroom job and plumber on hold. Won't use again.”

Helpful Report

Posted 3 years ago

We are terribly sorry that the experience was nowhere near as smooth as it should have been for you James. The courier service has let us all down here which is not our usual standards at all. Apologies again that your experience was far from ideal.

Posted 3 years ago

“Excellent product and service with prompt delivery”

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Posted 3 years ago

Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Posted 3 years ago

“When I originally ordered the valves they were out of stock. Trade Radiators provided a date for resupply and they arrived 24 hours earlier than expected. I can’t fault their service. I have shopped with them before and will continue to shop with them in the future. Very reliable and trustworthy.”

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Posted 3 years ago

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Posted 3 years ago

“Not hung radvyet, but looks exactly what i wanted, just like photo.”

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Posted 3 years ago

Wonderful to hear! Thank you for taking the time to share your experience!

Posted 3 years ago

“Fast delivery. Sent an alternative part due to an item being out of stock, which was more expensive but waived the extra cost.”

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Posted 3 years ago

Thank you so much for your feedback, we appreciate it! We’re glad you had a good experience with us.

Posted 3 years ago

“Nice looking radiator, threads were a bit pitted on one side , but not too much trouble to clear up.”

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Posted 3 years ago

Thank you for your feedback!

Posted 3 years ago

“Excellent service. I had to call to check what I needed ( I’m not a heating engineer or plumber), and was very well advised. The items arrived the following day, with good updates from the courier. Sone of tge best service from an online provider I’ve had.”

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Posted 3 years ago

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

Posted 3 years ago

Trade Radiators is rated 4.7 based on 5,209 reviews