Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,210 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and the staff were very knowledgeable and I would recommend to anyone.”

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Posted 3 years ago

That's a brilliant recommendation Robert and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Ordered two bare metal radiators on the Thursday, needed them by Tuesday latest. Gave them a call to check it could be done, they were really helpful and said the radiators would be there next day. Good as their word, radiators turned up less than 24 hours later. Plus they are better looking than on the website - fantastic. Really good company to deal with, will use again!”

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Posted 3 years ago

That is absolutely fantastic to hear Rebecca, thank you for the excellent feedback. We look forward to welcoming you back next time. :-)

Posted 3 years ago

“arrived quickly and good price”

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Posted 3 years ago

Glad you're happy with your purchase William, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 3 years ago

“good product”

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Posted 3 years ago

We're glad you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Excellent feedback, thank you very much indeed!

Posted 3 years ago

“Excellent services ordered on the Thursday evening received before 9 o'clock Monday morning”

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Posted 3 years ago

Thank you very much for your positive feedback, we really appreciate it!

Posted 3 years ago

“We have polished radiators that we brought from this company a few years ago, had terrible experience with the radiator itself, hard to clean, they started to rust so we had to have them re polished, only for it to happen again! As soon as dust settles it's impossible to get off! They have cost us an absolute fortune and they look terrible!”

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Posted 3 years ago

“Excellent value às always, I did have a slight problem but Jade sorted it very promptly. Good Service would recommend.”

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Posted 3 years ago

Thank you very much for allowing us to resolve your issue. We really appreciate the positive feedback & look forward to welcoming you back in the future!

Posted 3 years ago

“Good prices and smooth delivery. The quality of the radiators was excellent. Well recommended.”

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Posted 3 years ago

We are very happy to hear you love your radiators! Thank you very much for your lovely feedback.

Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

Thank you very much for your review!

Posted 3 years ago

“Ordered three radiators on a Sunday night and they arrived Tuesday morning. Not sure that even Amazon could beat that! They are now fitted and look superb as well as giving out plenty of heat. I have no hesitation in recommending Trade Radiators. Great company and well done.”

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Posted 3 years ago

Thanks for your lovely review, we are so happy to hear you love your products!

Posted 3 years ago

“I ordered with Trade Radiators as I had bought from them before. This time I did not receive any updates about my order or delivery. Many days had gone by and I contacted them. I told them how surprised I was to have not heard anything. Anyway the very nice customer services woman got right on it and I received my radiator soon after. I think it was just a minor glitch but they handled it very well.”

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Posted 3 years ago

Thank you for your review Andrew., we are terribly sorry again for the delay. Glad we were able to get you all sorted quickly.

Posted 3 years ago

“1st class service. Radiators and towel rail looks great. Would recommend to anyone”

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Posted 3 years ago

Glad to hear you are happy with the service received Scott, thanks again!

Posted 3 years ago

“Now bought twice from them. Great product, sensibly priced, delivered well and kept informed. Product arrived undamaged and safely.”

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Posted 3 years ago

Thank you very much for your review, we look forward to welcoming you back again!

Posted 3 years ago

“Kimberley was highly efficient at assisting me with a query. Although we returned the item in the end, I just wanted to tell future customers that Trade Radiators delivered the item quickly, are completely honourable, and subsequently dealt quickly with the issue. I would have no worries purchasing from them again in the future.”

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Posted 3 years ago

Thank you so much for your lovely review, it means a lot to us. We hope to welcome you back again.

Posted 3 years ago

“Great service.”

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Posted 3 years ago

Thank you very much for your 5 stars!

Posted 3 years ago

“Radiator arrived next day, it is very stylish and excellent quality, It looks beautiful in my room.”

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Posted 3 years ago

Glad to hear you are happy with your purchase, thank you so much!

Posted 3 years ago

“I bought a radiator & valve last year which has been fabulous. Randomly the valve 'popped' off. A quick email and a replacement arrived by courier the following day. I hadn't realised the part had a two-year guarantee!”

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Posted 3 years ago

We've very happy to hear you are happy with your products! Thank you for allowing us to resolve your issue & we hope to hear from you again soon!

Posted 3 years ago

“Excellent service! My item was out of stock so they offered a replacement which was slightly more expensive for the same price”

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Posted 3 years ago

Thank you so much for your lovely review! We are always more than happy to help!

Posted 3 years ago

“Great product and excellent customer service”

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Posted 3 years ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

Trade Radiators is rated 4.7 based on 5,210 reviews