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Trade Radiators Reviews

4.7 Rating 5,216 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,774
 Metrics Info
4.7
Based on 5,216 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
S Bloomfield
Verified Buyer
“Company had good communication. Product was delivered quickly and with ease. About to order from them again.”
Helpful Report
Posted 4 years ago
That is absolutely fantastic to hear Stacey, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 3 years ago
L Beveridge
Verified Reviewer
“Excellent service at all times. I had no problem amending my orders and items were all dispatched on given date. Would have no hesitation in using them again. A special thank you to Amanda and Yasmin for their help.”
Helpful Report
Posted 4 years ago
Wonderful feedback Liz and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
D Smith
Verified Buyer
“Good product delivered in good condition. Not the fastest turn around but ok.”
Helpful Report
Posted 4 years ago
Hi David, the Nordic range does state the timescales within which we did manage to deliver, sorry if you missed this info online before ordering.
Posted 3 years ago
"
Verified Buyer
“Quick, delivered exactly what I wanted.”
Helpful Report
Posted 4 years ago
Thank you very much for the 5 star review and excellent feedback! :-)
Posted 3 years ago
"
Verified Buyer
“Excellent service and prompt delivery”
Helpful Report
Posted 4 years ago
Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
"
Verified Buyer
“I am a repeat customer and Trade Radiators are my go to company. You get Excellent customer service, fast delivery and I have always been really happy with the products. Totally recommend Trade Radiators.”
Helpful Report
Posted 4 years ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
"
Verified Buyer
“Slight issue with lead time and payment being taken with no visibility of delivery date, but sorted out with minimum fuss. New rad installed and working beautifully.”
Helpful Report
Posted 4 years ago
Thank you very much for the positive review and feedback! :-)
Posted 3 years ago
A
Verified Buyer
“Very good service missing bracket sent straight away”
Helpful Report
Posted 4 years ago
Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
M H
Verified Reviewer
“Bought some cast iron radiators 10 years ago to add to 13 other radiators in my house ranging 1-25 years old at the time. Literally 1 month after the warranty period ended (10yrs) I noticed significant areas of rust and leakage on the floor below both radiators. After a lot of 'back and forth' with the company they blamed the inhibitor levels which is nonsense since only these two out of 15 rads have failed. I wouldn't bother with this company - they won't accept any responsibility for their poor quality radiators.”
Helpful Report
Posted 4 years ago
We provide detailed and clear installation and system instructions for all cast iron orders as the care and maintenance of this type of radiator with regards to your system is really important. We had an independent test carried out for you by Fernox who confirmed that there was in fact no inhibitor in your system which can be damaging to any radiators and especially cast iron (due to the way they are hand made and joined). The absence of inhibitor meant that the guarantee was then invalid. This is all covered in detail and all paperwork provided by email when you order to ensure you have everything you need to care for your radiators and keep your system healthy. The quality of the radiators is second to none, they are deteriorating inside due to the lack of protection (inhibitor) in the system. We are sorry this has happened but we do provide you with all the correct information to ensure it doesn't.
Posted 3 years ago
"
Verified Buyer
“Brilliant came right day and at right time! Looks brilliant in my kitchen”
Helpful Report
Posted 4 years ago
That is absolutely fantastic to hear, thank you for the excellent feedback. :-)
Posted 3 years ago
"
Verified Buyer
“Good quality and a good price”
Helpful Report
Posted 4 years ago
Thanks for the 5 star review and positive feedback!
Posted 3 years ago
S Slade
Verified Buyer
“Very quick delivery of a lovely radiator”
Helpful Report
Posted 4 years ago
Glad you're so happy with your new radiator Sharon, enjoy and thank you for choosing Trade Radiators.
Posted 3 years ago
A
Verified Buyer
“Brilliant and helpful service. Fast delivery. Highly recommended and much better than other suppliers o have used”
Helpful Report
Posted 4 years ago
Wonderful feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
"
Verified Buyer
“Good delivery time well packaged not fitted them yet but been checked and everything seems to be ok”
Helpful Report
Posted 4 years ago
Thank you very much for the 5 star review and excellent feedback! :-)
Posted 3 years ago
S Rudkin
Verified Buyer
“Ordered one day and delivered the next, incredibly fast turnaround. Vey satisfied with the radiator.”
Helpful Report
Posted 4 years ago
Thank you very much Susann for the 5 star review and excellent feedback! :-)
Posted 3 years ago
A
Verified Buyer
“The valves I ordered were the perfect finishing touch for my vertical radiator. Great service and quick delivery”
Helpful Report
Posted 4 years ago
Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
A
Verified Buyer
“Having previously purchased from them, I decided to use again. As before, excellent service and products”
Helpful Report
Posted 4 years ago
We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)
Posted 3 years ago
D Beecham
Verified Buyer
“Very professional colour match to a rail number spot on Date on delivery early and then said very happy with the service Daniiel”
Helpful Report
Posted 4 years ago
Lovely feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
"
Verified Buyer
“Excellent service as usual. Good quality products at great prices.”
Helpful Report
Posted 4 years ago
Fabulous feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 3 years ago
"
Verified Buyer
“Great radiator.. arrived on time..looks absolutely fabulous..👍”
Helpful Report
Posted 4 years ago
Glad you're so happy with your new radiator, enjoy and thank you for choosing Trade Radiators.
Posted 3 years ago
Trade Radiators is rated 4.7 based on 5,216 reviews
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