Login
Start Free Trial Are you a business? Click Here

Trade Radiators Reviews

4.7 Rating 5,485 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,485 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Well organised website, simple payment process and quick delivery! I couldn’t ask for more!
Helpful Report
Posted 4 years ago
Thank you for the fantastic 5 star review, it is much appreciated!
Posted 4 years ago
Delivered on time. Packaging was some of the best I have seen for such heavy items. Radiators look great in our kitchen and conservatory. Great service.
Helpful Report
Posted 4 years ago
Thank you, we are delighted that you're so happy with your purchase. Enjoy your lovely new radiator.
Posted 4 years ago
Good fast delivery and happy with all the products ordered
Helpful Report
Posted 4 years ago
Thanks so much for your 5 star review!
Posted 4 years ago
My experience with trade radiators was to put it mildly was a disaster. Ordered a radiator to be delivered on 20th of September. That was a week late, when received my order radiator was fine. I also ordered other items to be sent. On opening up packaging attached to radiator item was missing after emails sent I was told missing item would arrive on Friday 8th of October after sitting in all day nothing arrived sent an email stating this. No Monday 11th October. After phoning this Morning asking to speak to manager was told she was on holiday. The person I spoke to contacted someone regarding my missing item. She then told they would investigate my order. Said she would contact me & this could take all day. This is after I have already sent images of what I received. So I find this company totally incompetent.
Helpful Report
Posted 4 years ago
Thank you for your review Mr Williams, apologies again for the inconvenience, just to clarify: 21/9 - order placed for item(s) with a clearly stated 5-10 working day lead time. 4/10 - goods delivered (not late but within advertised timescale above). 5/10 - you advised missing items, we reported this to the warehouse immediately. 6/10 - you kindly sent us images as requested to verify what you had/hadn't received allowing us to establish that the element had come out of the packaging during transit. 7/10 - we dispatched a replacement element for you. Our apologies that the couriers were seemingly unable to deliver as planned on Friday, logistic networks UK wide are really struggling at the moment as reported daily on the news, the couriers have it out for delivery today (Monday). We are terribly sorry for the upset this has caused you. We have dealt with your query both quickly and efficiently at all times as customer service is of the utmost importance to us. Thank you.
Posted 4 years ago
Wouldn’t give me a refund or credit note as missed returns date.
Helpful Report
Posted 4 years ago
Hi Kerry, we are as flexible as we possibly can be and do offer a 28 day returns period but you were asking to return an item 4 months later which we unfortunately cannot accept, sorry.
Posted 4 years ago
Trade Radiators had the radiators I needed in stock. They postponed delivery until exactly the date for which I asked. Emails and phone calls were efficiently dealt with. Highly recommended.
Helpful Report
Posted 4 years ago
Thank you for the fantastic 5 star review, it is much appreciated!
Posted 4 years ago
I love my radiator, perfect sizes for small room. The quality is great, the delivery package are in great care. I would recommend this site
Helpful Report
Posted 4 years ago
That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Great products, well priced, speedy delivery. Highly recommend
Helpful Report
Posted 4 years ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Excellent price, very quick service, definitely 5*****
Helpful Report
Posted 4 years ago
Thank you for your lovely feedback!
Posted 4 years ago
Really good prices, fast dispatch too, although I seem to be missing the valves I ordered and had to go out and buy some!
Helpful Report
Posted 4 years ago
Thanks so much for your 5 star review. Customer services are always happy to help with any queries you may have.
Posted 4 years ago
Nice rad and a quick service
Helpful Report
Posted 4 years ago
Thank you for the excellent feedback, it's much appreciated.
Posted 4 years ago
Second time of purchasing. Wide selection of products. Good quality 'own brand' radiators at competitive prices, even better value when discounts are applied. Kept up to date with ordering and delivery status. Delivery within two days of ordering which is impressive, considering the general driver problems at this time. Radiators very well packaged and labelled with documents attached. Will buy again. Recommended.
Helpful Report
Posted 4 years ago
That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
Brilliant
Helpful Report
Posted 4 years ago
Thanks for the 5 star review and positive feedback!
Posted 4 years ago
Great service the towel rail arrived on time we’ll packaged complete with all required bits, very pleased many thanks.
Helpful Report
Posted 4 years ago
Thank you so much for your super review, we are a small business so this genuinely does mean a lot to us, thank you.
Posted 4 years ago
Great service and a great looking radiator. Still to be fitted but I’m sure it’ll be exactly what I need.
Helpful Report
Posted 4 years ago
Absolutely brilliant to hear, thank you and enjoy your lovely new radiator!
Posted 4 years ago
A great selection of affordable radiators and very efficient service too
Helpful Report
Posted 4 years ago
Thank you so much for your 5 star review, we are a small business so this genuinely does mean a lot to us, thank you.
Posted 4 years ago
We bought multiple valves and radiators off Trade Radiators. We were happy with the products and customer service (especially Yasmin). The products arrived promptly and when there was an issue with one of them, they resolved it quickly.
Helpful Report
Posted 4 years ago
David we really appreciate your wonderful feedback, we are a small business as you probably know so it means a lot to us, thank you.
Posted 4 years ago
Delivered quickly. Lovely column radiators. Cheapest we could find.
Helpful Report
Posted 4 years ago
That's brilliant to hear, thank you so much, we are delighted that you're happy with your lovely new radiators.
Posted 4 years ago
excellent service, prompt delivery, good quality products, very well packaged preventing any damage
Helpful Report
Posted 4 years ago
Thank you so much for your excellent review, we are a small business so this genuinely does mean a lot to us, thank you.
Posted 4 years ago
Part received on time and in good condition
Helpful Report
Posted 4 years ago
Thank you for your 5 star review! :-)
Posted 4 years ago
Trade Radiators is rated 4.7 based on 5,485 reviews