Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,688 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,688 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Very prompt service”

Helpful Report

Posted 1 year ago

“Ordered a kid saw puzzle very happy with pics and delivery time. Only slight negative was a big box used for a small item less packaging please”

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Posted 1 year ago

“Really good value Schleich compared to Amazon and other retailers.”

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Posted 1 year ago

“Goods are for Christmas so can only comment that the boxes are in good condition and not if they are complete (multiple pieces in all items). Delivery was in the agreed time frame, but had to wait in the best part of the day as Yodel does not give time slot”

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Posted 1 year ago

“The few dealings I have had with you were of a good standard, efficient, prompt and competitively priced.”

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Posted 1 year ago

“Ordered a lovely backpack for my little girl. Delivery took longer than the 2-5 working days stated on the website but once I emailed this was soon rectified. Good customer service and lovely product. Nice to use a company from my local city.”

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Posted 1 year ago

“Having purchased the steaming train we found it faulted. It was easy to get in touch and arrange a collection. I sent it back with a pre paid label and shortly after I received a replacement. Great service however I'm surprised I wasn't informed about a replacement being sent out etc. It just went quiet until I received the replacement at my door. Which is why I gave 4 stars for my experience. I highly recommend 🙌🏻”

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Posted 1 year ago

“Excellent service granddaughter loves her shopping trolley. Will order from toy Street again”

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Posted 1 year ago

“straightforward and easy purchase/delivery. Good range of board games, would be nice if the website filters allowed me to find similar board games I was looking for, current ones were a bit odd.”

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Posted 2 years ago

“Order arrived very quickly! I feel it could have been packaged slightly better - one thin layer of cardboard meant that it was practically disintegrating from rainwater in the short time it took for the driver to bring it from his van to my flat. Luckily the game itself was cellophane wrapped so no damage! Thanks Toy Street!”

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Posted 2 years ago

“Haven’t had my item yet”

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Posted 2 years ago

“My products are of great quality and the customer service is excellent. I was having an issue with my order and they came up with a great solution very quickly and answered my many many questions (shoutout to Kieran).”

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Posted 2 years ago

“Good price, arrived promptly. As advertised.”

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Posted 2 years ago

“Good price as Tonies are quite expensive, delivery took a little longer than i expected but really pleased with what i bought and would use Toy Street again and have recommended to a friend”

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Posted 2 years ago

“Great service at good prices. Will be using it again!”

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Posted 2 years ago

“Was as described, and for a good price, however delivery was a little long - though would still use again”

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Posted 2 years ago

“Great experience with international shipping. Received product quickly and easily.”

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Posted 2 years ago

“The packaging could have been better but as in general, I am satisfied with the delivery”

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Posted 2 years ago

“Our Bluey bike arrived in good time. No problems with receiving the product. The quality was good and all parts present. I would shop here again. Also cheaper than most of their competitors.”

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Posted 2 years ago

“It was easy to order. It came quickly and I found what I’ve been looking for. The prices were a bit higher or I would have ordered more.”

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Posted 2 years ago

Toy Street is rated 4.7 based on 6,688 reviews