Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,677 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,677 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 21st July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Fast delivery and good service, thanks”

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Posted 2 years ago

“My parcel arrived today it took over three weeks to arrive but very happy with end result. Not Toy Streets fault apparently UK post to blame.”

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Posted 2 years ago

“Very good company will use again”

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Posted 2 years ago

“Product very good value for money”

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Posted 2 years ago

“Turned up when I expected and was what I expected”

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Posted 2 years ago

“Good, fast service”

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Posted 2 years ago

“Found the item I was looking for at a bargain price, ordering process was simple, and received a dispatch email with tracking information. My only criticism would be the packaging, the box was too large for the item and insufficient protection meant it could move around and potentially lead to damage. Thankfully this wasn't the case. Despite the packaging, I'd happily use Toy Street again, if the item was available at a good price.”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're so glad to hear how happy you are with us and the service we provide, and we hope you'll continue to rely on us to provide more of the same great service going forward :) We take our customer feedback very seriously, and so your comments will be passed on to management to look into. Kieran Toy Street

Posted 2 years ago

“Ok but came with a part missing”

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Posted 2 years ago

“Purchased for the grandchildren, according to my daughter the children have never been so quite,they absolutely love the game,keeps their minds active which can only be a good thing !”

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Posted 2 years ago

Thank you for the lovely review! We’re thrilled to hear we could provide such a memorable gift for your grandkids and we hope you’ll rely on us again in the future! We can’t wait to hear from you again soon :D Kieran Toy Street

Posted 2 years ago

“Very quick delivery however I have not yet opened the item as it’s a Christmas present”

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Posted 2 years ago

“Fantastic and quick delivery including tracking!”

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Posted 3 years ago

Thank you for the lovely review! We're thrilled to hear how happy you are with us, and we hope you'll be back for more soon! Kieran Toy Street

Posted 3 years ago

“Very good service and fast delivery.”

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Posted 3 years ago

Thank you for the lovely review! We're so happy to hear how pleased you are with our services, and we hope you'll be back for more soon! Kieran Toy Street

Posted 3 years ago

“Later than expected delivery, however I emailed them and a quick and accurate response. Item was delivered and in a great condition. Toy difficult to get from any other dealer so thankyou for coming up trumps.”

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Posted 3 years ago

Thank you for your lovely review! We're very happy to hear you received the quality service we pride ourselves on; our friendly customer service team is always happy to lend a hand :) Looking forward to hearing from you again soon! Kieran Toy Street

Posted 3 years ago

“The Paddington figurines are cute and my granddaughter loves them.I only with that she had gotten all three of them instead of 2 of the same”

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Posted 3 years ago

“Toy Street has a good range, often at lower prices than the best known online retailer, and delivers quickly.”

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Posted 3 years ago

Thank you for the lovely review! We're delighted to hear you're pleased with the service you received, and we hope to hear from you again soon! Kieran Toy Street

Posted 3 years ago

“Very pleased with the item I ordered. Only issue was I didnt receive any confirmation of dispatch. However after waiting some time I contacted them to enquire. They promptly replied with a very polite response and boosted my order to quick shipping.”

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Posted 3 years ago

Thank you for the lovely review! We're very happy to hear you're satisfied with our service, and we hope to hear from you again soon :) Kieran Toy Street

Posted 3 years ago

“Very good service got delivered on time. 4/5”

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Posted 3 years ago

Thank you for the lovely review! We're very glad to hear you're pleased with the service we provide, and we look forward to helping you with future orders as well :) Kieran Toy Street

Posted 3 years ago

“Very good service and postage, no forewarning that there would be a customs charge despite the item under €20, which cost as much as the toy itself.”

Helpful Report

Posted 3 years ago

Thank you for the review! We have passed your concern on to our web team, who will work to make it clearer when customs charges will be applied. We are very sorry about the inconvenience. Kieran Toy Street

Posted 3 years ago

“Postage was a little slow however item was as described. No issues 🙂”

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Posted 3 years ago

Thank you for the lovely review! We're very glad to hear how happy you are with our service, and we hope you continue to rely on us going forward. Kieran Toy Street

Posted 3 years ago

“My first two purchases were sent out on time but the third order was processed longer than I had expected. I then decided to cancel it and they responded quick and canceled the order for me.”

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Posted 3 years ago

Thank you for the lovely review! We're very sorry to hear you decided to cancel your order, but we're very happy to hear you're pleased with the service you received from us, and we hope you can continue to rely on us for future orders :) Kieran Toy Street

Posted 3 years ago

Toy Street is rated 4.7 based on 6,677 reviews