Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,806 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“We sent this as a gift to some friends who are new parents and they loved it, tracking of the parcel was great and easy to make sure it got there. All in all Toy Street is great place to shop.”

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Posted 4 years ago

“Coud not ask for better service”

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Posted 4 years ago

“Everything arrived well packed, very quickly and was exactly what I expected.”

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Posted 4 years ago

“A lovely gift for a new born baby. Competitive price even when paying extra for express delivery.”

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Posted 4 years ago

“Great selection (we were trying to go a little less plastic and there was quite a bit of choice). Next day delivery option was very handy and everything got here when it should have done. Will certainly be back.”

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Posted 4 years ago

“The Bicycle we bought for our grandson was exactly as we were expecting snd the packaging and delivery were first class!”

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Posted 4 years ago

“Item delivered quickly and am sure my sons will enjoy! Many thanks”

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Posted 4 years ago

“Great item and good price but disappointed that it took 6 days to arrive when it states 48hr delivery. Wouldn't normally matter but left a disappointed 6yr old who'd spent her own money!”

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Posted 4 years ago

“received on time great product my child loves her sandels”

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Posted 4 years ago

“Really pleased with the products. Super fast delivery”

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Posted 4 years ago

“All you can ask,is to get delivered what you ordered in a timely fashion,so you can trust the company for next time,which they did,do very happy!”

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Posted 4 years ago

“Excellent prices when looking for specific toys for a present, very quickly delivered, an easy transaction”

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Posted 4 years ago

“Efficient website and delivery thank you. Eugy toys are brilliant, eco friendly toys great for party bags instead of plastic rubbish.”

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Posted 4 years ago

“The jigsaw arrived quickly and well packaged, very happy”

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Posted 4 years ago

“Perfect delivery”

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Posted 4 years ago

“I am very pleased with is company The bear arrived on time and was wrapped up in lovely green paper and a white bow My granddaughter is collecting the silver tag bears so I sent for one to celebrate the end of term at school and her first main part on the stage aged 10 years”

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Posted 4 years ago

“very happy with Toy Street, love the website and very happy with purchase”

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Posted 4 years ago

“Great delivery and great games!”

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Posted 4 years ago

“I was amazed of the delivery and the price. So quick and cheaper compared to other shops. Hope there will be more BT21 merch. Love them.”

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Posted 4 years ago

“I ordered 4 boosters of on set and 1 of another checking that many were on the site. I paid for next day delivery. When nothing was delivered I phoned to check it was dispatched to be told there was a listing error and only 1 was in stock so the order was on hold until more came in. It was only because I phoned I found this out. I cancelled the order and got a full refund. When the order was cancelled ToyStreet relisted 4 boosters being in stock again. I emailed to let them know. All I have received back is an automated stock alert email and this invitation to review my completed purchase. Like the parent company Zatu, Toy Street when it works has good pricing and delivery. However there are issues in their databases and customer notifications could be improved. Another example was earlier in the year I messaged Zatu, who usually stocks Heroclix if this product would be stocked and was told no. I’m not sure why this specific set is listed under ToyStreet rather than Zatu. I know of many other players who never realised it or the Future foundation was available due to this and sourced product via other outlets. Hopefully these listing / communication issues can be addressed. I have bought from both Zatu / ToyStreet and would again but am now less confident about doing so for a present where delivery date is for a specific deadline. Although this purchase was personal it was to form part of a live stream. Which is why I cancelled the order rather than wait. Hopefully you have taken this feedback positively and enact change”

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Posted 4 years ago

Toy Street is rated 4.7 based on 6,806 reviews