Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,827 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,827 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered a christmas present on 30th November. 48 hour delivery guaranteed apparently and still item hasn't turned up. Refused a refund due to the item leaving their 'other' warehouse but no tracking info given. Had to order a duplicate item from amazon. Fair play to those that receive their purchases. I won't be endorsing or recommending this company to anyone”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can improve. I'm sorry to hear about the troubles you have had receiving your order. Please get in touch with our customer service team If you would like to arrange a return of this order and this can be arranged ASAP. We apologise again for the inconvenience. We hope you'll give us another chance. Toy Street

Posted 2 years ago

“I looked everywhere for the spotty bag for my 2 year old granddaughter. Praise upon praise I found it at Toy Street. It arrived so very very fast, no sooner had I ordered it , then it arrived. Very well packed lovely well made bag, my granddaughter goes everywhere with it. Only one thing negative, you have to give a rating of between 0 and 10 I would like to give 12 absolutely brilliant service, and absolutely fantastic merchandise”

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Posted 2 years ago

“Great new outlet in Bowthorpe, Brilliant shopping experience”

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Posted 2 years ago

“Excellent item, great price, speedily delivered! Thank you :)”

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Posted 2 years ago

“Items was as expected (New in box) , International shipping was quick I think less than 10 days as it was recieved in the middle of christmas shopping frenze. well packaged with no damage”

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Posted 2 years ago

“We take our grandchildren to the IOW every year, the monopoly was bought for them, all overjoyed with it & we’ve played it often since Christmas Day”

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Posted 2 years ago

“Item came very quickly and packaging wasn’t damaged. Very good prices also. Definitely would buy from again”

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Posted 2 years ago

“Great fast delivery, goid choice of toys, but often runs out of stock in the run up to Christmas which is a shame..”

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Posted 2 years ago

“I was incredibly pleased with Toy Street's service! I am in the US and found a toy that was not available here. Toy Street had reasonable and fair prices on the item and shipping. I highly recommend their business for anyone seeking stellar customer service and excellent selection.”

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Posted 2 years ago

“I ordered from Toy Street, after searching and finding the toy I was looking for over £7 cheaper than on Amazon. It arrived promptly and was in good condition and well packed when it arrived. Would definitely order from here again.”

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Posted 2 years ago

“Very easy to use their website and process through to actually purchasing. Delivery was on time as per their recommendation and I was very pleased with my purchase when it arrived. A+”

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Posted 2 years ago

“The games arrived in perfect condition. I was very pleased with the International delivery and very happy that I didn't have to pay an import duty. Overall I am very pleased with the service.”

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Posted 2 years ago

“very quick and efficient service”

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Posted 2 years ago

“Great product, efficient service. Would definitely recommend.”

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Posted 2 years ago

“I never received my item and when I tried to look into contacting company about issue I was unable to find a way …it could be my lack of knowledge of the website but I ordered Christmas presents for my Son paid for them and it’s says they were delivered however they were not.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can improve. I'm sorry to hear about the troubles you have had receiving your order. Tracking suggests this was delivered on 13/12/2023 for you. Please get in touch with our customer service team by submitting a contact form on our website If you still never received this and we will do our best to resolve this for you. We hope you'll give us another chance. Toy Street

Posted 2 years ago

“brilliant. Simple , quick and 4 happy little girls . What more needs saying”

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Posted 2 years ago

“Very happy with this company, I love making this little animal cardboard figures made by Eugy but they are so expensive everywhere except Toy street which means I can purchase more at a time which makes me very happy, a quick delivery and with tracking, will be buying more from here.”

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Posted 2 years ago

“Website was easy to use and order arrived quickly”

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Posted 2 years ago

“It was so easy to order online, and shipping was so fast! We have already told our friends and family about ordering from Toy Street because of our excellent experience.”

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Posted 2 years ago

“Arrived quickly although it was Christmas Good toy”

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Posted 2 years ago

Toy Street is rated 4.7 based on 6,827 reviews