Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,641 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Tower made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 21st October 2025

V Solcombe

Tower 5 star review on 10th October 2025

253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product for price”

Helpful Report

Posted 1 year ago

Hi Danielle Many thanks for your 5 star comments and your valuable order from Tower. We hope you visit our website again very soon to check our fantastic range of products. Keith - Group Customer Services Manager

Posted 1 year ago

“Very impressive Unit”

Helpful Report

Posted 1 year ago

Hello Thanks for taking the time to leave your 5 star comments about your Tower product. We hope you visit our website again very soon to check out our fantastic range of products. Keith - Group Customer Services Manager

Posted 1 year ago

“Had to return it as I had sudden bad health diagnosis.”

Helpful Report

Posted 1 year ago

Hi John We were sorry to learn you had to return your product to us but hope you visit our website again very soon. best wishes for your recuperation. Keith - Group Customer Services Manager

Posted 1 year ago

“Amazing kettle”

Helpful Report

Posted 1 year ago

Hello Maureen, Thanks for your 5 star comments and for choosing Tower for the purchase of your kettle from Tower. Here at Tower we think our kettles are amazing too !!!! Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“I do love it is easy to use and easy to clean I did get mine in my local shop and it was best option for me and my family price was £35 definitely recommend this product.thanks”

Helpful Report

Posted 1 year ago

Hello Justyna, Many thanks for taking the time to leave your 5 star comments about your Tower product. rest assured our Customer Services Team are always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Fabulous offer on a lovely airfryer. Super easy to order online and arrived within 3 days just standard delivery. Airfryer lovely design, quiet and perfect size.”

Helpful Report

Posted 1 year ago

Hello Leigh Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Great value microwave”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments about your Tower Microwave. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“We had a minor cosmetic fault with our kettle..we rang Tower and no hesitation sent us another one Fantastic service. D”

Helpful Report

Posted 1 year ago

Hello David Many thanks for your 5 star comments. Here at Tower we understand on rare occasions items may become damaged through no fault of anyone. When this does occur our Customer Services Team always act quickly to help out customers - I was delighted this was achieved with your enquiry. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Superb Service from Elle, Tower Customer Services. From start to finish Elle was very professional in the way she handled my wish to use my warranty regarding a faulty Kettle. Our exchanges of emails were instant by her I never had to wait once for her reply. She was a very knowledgeable young lady and a new kettle is on its way. An excellent asset for Tower. Thank you Elle you truly was a star!!!”

Helpful Report

Posted 1 year ago

Hello Barbara Many thanks for taking the time to leave your wonderful comments. Here at Tower our customers comments are so important to us and Elle who helped with your recent enquiry was delighted to read your review. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Bought the 1.5litre 900w air fryer. Makes enough frozen chips for 2. I bought it for the caravan because of the low wattage/voltage. I don't have to put the gas oven on for small things like spring, roll etc It doesn't take much space up and when not in use fits neatly in the cupboard. A good price from a company I trust. For me it's a really good buy.”

Helpful Report

Posted 1 year ago

Hello Many thanks for your wonderful 5 star comments about your Air Fryer from Tower. We were delighted to read how you are using your Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Less cooking time great taste”

Helpful Report

Posted 1 year ago

Hello Many thanks for taking the time to leave your 5 star comments about your Tower product. Rest assured our Customer Services Team are always available should you require any help in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hello Dexter Thanks for your 5 star comments about your Tower product. Our Customer Services Team are always available should you need any help in the future - we'd love to hear from you. Keith - Group Customer Services Manager

Posted 1 year ago

“Speedy delivery and looks great! Thanks ever so 😊”

Helpful Report

Posted 1 year ago

Hi Many thanks for your comments and indeed your valuable order. We hope you enjoy using your product - rest assured our Customer Services Team are always available should you need any help in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Amazing bit of kit!! Crispiest chips! Easy to use and clean, no smell. Everybody needs one of these. Worth every penny.”

Helpful Report

Posted 1 year ago

Hi Emma, Many thanks for your 5 star review for your Tower product. The crispy chips sound delicious. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“This air fryer is very good we use all the time a great buy👍⭐️”

Helpful Report

Posted 1 year ago

Hello Sue Many thanks for your kind words about your Air Fryer. We were delighted to read how you are using your Air Fryer all of the time. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent product, really quick delivery and easy communication. Would recommend and will use tower again.”

Helpful Report

Posted 1 year ago

Hi Many thanks for your valuable comments and indeed for choosing Tower to make your purchase. Rest assured our Customer Services Team are always available to help with any enquiry you may have in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Price, size, added bonus of rotisserie. What’s not to love? So many ways to use it too. Baby roast potatoes yum!”

Helpful Report

Posted 1 year ago

Hello Tracey Many thanks for taking the time to leave your 5 star comments about your Air Fryer. The baby roast potatoes you have cooked sound delicious !!! Regards Keith - Group Customer Services Manager

Posted 1 year ago

“The product I bought is amazing I love the fact the digital display is so easy to use and it cooks to perfection every time. I had another air fryer from tower but it wasn’t a digital one so I personally prefer the digital one. The price was outstanding to me too”

Helpful Report

Posted 1 year ago

Hello Debbie Thanks for your kind words and for being such a great customer of Tower. We were delighted to read you returned to Tower for your second Air Fryer. We do hope you visit our website again very soon to check out our fantastic range of products. Keith - Group Customer Services Manager

Posted 1 year ago

“𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 is an exceptional tech expert specializing in recovering lost assets and monitoring binary investment strategies. If you've been scammed by a fraudulent or unregistered cryptocurrency trader, you might not realize that help is available to recover your stolen funds. It's true that victims of bitcoin fraud can get their money back. I faced a similar issue and, thanks to a recommendation that made me discovered 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏. They helped me recover $217,950 worth of lost Bitcoins. When it comes to cryptocurrency recovery, 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀M is the real deal. You can check there website for further enquiries >>>>𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 ᴛᴇʟᴇɢʀᴀᴍ: ʜᴀᴄᴋɪɴɢᴘʀᴏᴛᴇᴀᴍ𝟶 You can also mail them >>> 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 @ 𝐆𝐌𝐀𝐈𝐋 𝐂𝐎𝐌”

Helpful Report

Posted 1 year ago

“I've just purchased the Tower Dual Basket Airfryer and can I say it's amazing, makes cooking so easy. It's a must buy.”

Helpful Report

Posted 1 year ago

Hello Ms L Many thanks for your 5 star comments about your Tower Air Fryer - we were delighted to read your amazing comments. Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,641 reviews