Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,571 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,571 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is priceless with all these savings in oil washing and presouc time enabled me do other things like baking my own bread in my own designed double hot plate i wish you consider developing my bread making oven for a very soecial cerealunkniwn to millions”

Helpful Report

Posted 1 year ago

Hi Many thanks for your 5 star comments about your Tower product. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Happy with the customer care”

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Posted 1 year ago

Hello Thanks for your 5 star review. Here at Tower we love providing quality products at affordable prices supported by great customer care. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Had a problem to get it to start. Once we sorted that out NO PROBLEMS. Ideal for the 2 of us.”

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Posted 1 year ago

Hello Karen Thanks for taking the time to leave your 5 star comments. I was pleased to read your Tower product is up and running problem free. rest assured our Customer Services Team are always available should you have any enquiries moving forward. Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent easy to use”

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Posted 1 year ago

Hello Chris, Many thanks for taking the time to leave your 5 star comments about your Tower product. Here at Tower we love hearing our customers comments and suggestions. Keith - Group Customer Services Manager

Posted 1 year ago

“Absolutely love this airfryer, best thing I brought, so easy to use, would highly recommend it.”

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Posted 1 year ago

Hi Sue It was wonderful to read how much you love your Air Fryer. Here at Tower HQ we love our Air Fryers too !!! Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Really pleased with it”

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Posted 1 year ago

Hi Thanks for your 5 star comments We were delighted to read how pleased you were with your Tower product. We hope you visit our website again very soon to see our exciting range of products. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I'm very pleased there is lots of room in large basket. Easy to use and does a lovley job at cooking any food. Even poached fish. Had bought a big expensive one but there was an awful metal smell for days, so I returned it and bought this tower airfryer”

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Posted 1 year ago

Hi Netta, Many thanks for your wonderful comments about your Air Fryer from Tower. Should you have any enquiries moving forward our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I got mine for Christmas, I love it.thankyou”

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Posted 1 year ago

Hello Christine Thanks for your 5 star comments about your Tower product Keith - Group Customer Services Manager

Posted 1 year ago

“Easy to use and good value 👍👍”

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Posted 1 year ago

Hi Patrick Thanks for your 5 star comments and indeed your valuable order from Tower. We hope you visit our website again very soon to check out our fantastic range of products. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I am happy with it but T17038001 Rotisserie fork spare got one missing”

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Posted 1 year ago

Hi Thanks for your review - I was delighted to read how happy you were with your Air Fryer. One of our Customer Services Team have been in contact with you to address the Rotisserie fork. It only leaves me to apologise for any inconvenience caused Kind regards Keith - Group Customer Services Manager

Posted 1 year ago

“I can cook more stuff it’s really good”

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Posted 1 year ago

Hello Many thanks for taking the time to leave your 5 star comments about your Tower product. Rest assured if you have any enquiries our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I bought the slow cooker in grey and gold I’m overly impressed with the design and the size Are there any recipes that you recommend and/or show?!. Thank you I LOVE my new slow cooker”

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Posted 1 year ago

Hi Deborah Many thanks for your 5 star comments about your Slow Cooker. I was delighted to read how happy you were with your Slow Cooker. We would recommend such internet sites as BBC Good Food or indeed our Customer Services Team could assist with any enquiry you may have. Keith - Group Customer Services Manager

Posted 1 year ago

“This Tower Manual Microwave is an excellent product for the price it does everything that I want it to do and would certainly recommend this product to anyone.”

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Posted 1 year ago

Hello William, Thanks for your 5 star comments about your Tower Microwave. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Not used it yet how do I use the grilling feature on mine”

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Posted 1 year ago

Hi Paul, Thanks for your 5 star comments about your Tower product. Should you have any enquiries about your product our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 1 year ago

“I love my product that I bought and. 💯 Happy with it healthy cooking”

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Posted 1 year ago

Hello Marie It was great to read how much you love your Tower product. Enjoy the healthy cooking Keith - Group Customer Services Manager

Posted 1 year ago

“very good and an excellent way of using the space in the air fryer”

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Posted 1 year ago

Hello Derek, Thanks for your valuable comments about your Tower Air Fryer Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Good product and fast delivery. Just wish your instruction are clearer that it can't go in the dishwasher. Better still that your product changes so I can go in the dishwasher”

Helpful Report

Posted 1 year ago

Hi Many thanks for your valuable comments regarding your Tower product. Here at Tower we love reading our customers comments and recommendations. Rest assured our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 1 year ago

“Really pleased with our Tower slow cooker, excellent value and it looks well made, stylish and has worked great with the 3 different heat settings to adjust. We have had a few Tower appliances now and really rate them. Hard to find decent made stuff these days!”

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Posted 1 year ago

Hello Laura What a wonderful review to receive. We were delighted to read about your Slow Cooker. Thanks for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Quicker, cuts down time, tastier, easy !”

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Posted 1 year ago

Hi Thanks for taking the time to leave your 5 star comments about your Tower product Keith - Group Customer Services Manager

Posted 1 year ago

“Very pleased with this kitchen bin, love colour, size and automated opening and closing. Quick delivery and customer experience.”

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Posted 1 year ago

Hi Margaret Thanks for your 5 star comments. We were delighted to learn how much you love your kitchen bin. Thanks for choosing Tower for your valuable order Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,571 reviews