Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,565 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Tower made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a complete set of saucepans, salute pan etc and whilst I have only used a couple of the items, they are reasonably lightweight and cook evenly. Easy to clean and store too”

Helpful Report

Posted 10 years ago

“This frying pan has already been used and it worked perfectly.”

Helpful Report

Posted 10 years ago

“Good item very easy to use, value for money”

Helpful Report

Posted 10 years ago

“Have only used saucepans so far, but very pleased with them, non stick and very easy cleaned.”

Helpful Report

Posted 10 years ago

“Love the product.”

Helpful Report

Posted 10 years ago

“The two small pans from the Barley set of pans has lost it colour it's going white at the base after only a few uses.”

Helpful Report

Posted 10 years ago

“very pleased with my ceramic frying pans, fast delivery , they do what they promised.”

Helpful Report

Posted 10 years ago

“The soup maker is excellent for soups with the minimum of fuss and very little washing up after.This product is a fine addition to anyones kitchen. My only criticism concerns the small rubber feet on the base which continually fall out, they must be undersized.”

Helpful Report

Posted 10 years ago

“I am very pleased with my saucepans and frying pans BUT I am concerned about the saucepan lids. As I have only been using them since mid September the rim of the lids are already going rusty, although I dry them thoroughly (I do not have a diswasher!). I was considering buying the saucepan set for my son but am reluctant to do this now. I have now decided to buy an electric frying pan from you which I am going to order now.”

Helpful Report

Posted 10 years ago

“Found extended warranty hard to do online so had to phone, then had to phone again as they didn't arrive.”

Helpful Report

Posted 10 years ago

“tower are good prices are right will shop again peter meney thanks.”

Helpful Report

Posted 10 years ago

“Cooks food lovely .you don't need to heat up”

Helpful Report

Posted 10 years ago

“was very pleased with the pans but still have to wash them as just wiping isnt good enough The bottom of the larger pan has stained abit although demostration showed otherwise.,”

Helpful Report

Posted 10 years ago

“Not as non-stick as we expected and handles have already started to come loose. On the plus side they are easy to use and clean very quickly.”

Helpful Report

Posted 10 years ago

“It may just be the towers what we got was faulty”

Helpful Report

Posted 10 years ago

“Arrived on time and as arranged phoned 4 hours earlier”

Helpful Report

Posted 10 years ago

“These pans are fabulous. Nothing sticks to them, they are so easy to clean. Great quality.”

Helpful Report

Posted 10 years ago

“Lovely crisp food, takes less time and tastes flavoursome! Very pleased with a whole range of foods that can be roasted, baked or chipped. Only complaint is that the top and basket gets very hot! Extra care needs to be taken when removing cooked foods from unit.”

Helpful Report

Posted 10 years ago

“I am very pleased with my tower pans, however, I think there is a design/manufacturers fault with the lids. When they've been washed the water gets between the "stainless" steel rim and the glass resulting in rust which can't be reached. Also the base of the small frying pan is showing signs of burning on the bottom. These might be minor faults but it does spoil the look of the lovely pans and disappointing to the eye.”

Helpful Report

Posted 10 years ago

“it does what it says on the tin”

Helpful Report

Posted 10 years ago

Tower is rated 4.2 based on 5,565 reviews