Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,640 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Tower 5 star review on 21st October 2025

V Solcombe

Tower 5 star review on 10th October 2025

253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleased with my ceramic frying pans, fast delivery , they do what they promised.”

Helpful Report

Posted 10 years ago

“The soup maker is excellent for soups with the minimum of fuss and very little washing up after.This product is a fine addition to anyones kitchen. My only criticism concerns the small rubber feet on the base which continually fall out, they must be undersized.”

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Posted 10 years ago

“I am very pleased with my saucepans and frying pans BUT I am concerned about the saucepan lids. As I have only been using them since mid September the rim of the lids are already going rusty, although I dry them thoroughly (I do not have a diswasher!). I was considering buying the saucepan set for my son but am reluctant to do this now. I have now decided to buy an electric frying pan from you which I am going to order now.”

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Posted 10 years ago

“Found extended warranty hard to do online so had to phone, then had to phone again as they didn't arrive.”

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Posted 10 years ago

“tower are good prices are right will shop again peter meney thanks.”

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Posted 10 years ago

“Cooks food lovely .you don't need to heat up”

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Posted 10 years ago

“was very pleased with the pans but still have to wash them as just wiping isnt good enough The bottom of the larger pan has stained abit although demostration showed otherwise.,”

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Posted 10 years ago

“Not as non-stick as we expected and handles have already started to come loose. On the plus side they are easy to use and clean very quickly.”

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Posted 10 years ago

“It may just be the towers what we got was faulty”

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Posted 10 years ago

“Arrived on time and as arranged phoned 4 hours earlier”

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Posted 10 years ago

“These pans are fabulous. Nothing sticks to them, they are so easy to clean. Great quality.”

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Posted 10 years ago

“Lovely crisp food, takes less time and tastes flavoursome! Very pleased with a whole range of foods that can be roasted, baked or chipped. Only complaint is that the top and basket gets very hot! Extra care needs to be taken when removing cooked foods from unit.”

Helpful Report

Posted 10 years ago

“I am very pleased with my tower pans, however, I think there is a design/manufacturers fault with the lids. When they've been washed the water gets between the "stainless" steel rim and the glass resulting in rust which can't be reached. Also the base of the small frying pan is showing signs of burning on the bottom. These might be minor faults but it does spoil the look of the lovely pans and disappointing to the eye.”

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Posted 10 years ago

“it does what it says on the tin”

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Posted 10 years ago

“Very happy with my purchase. Simply easy to use,light weight compared old prestige pressure cooker. Money well spent.”

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Posted 10 years ago

“Good looking product that does as it says”

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Posted 10 years ago

“Good to deal with and the saucepans purchase are very good indeed”

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Posted 10 years ago

“Pans are easy to clean and look smart.”

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Posted 10 years ago

“Pans are easy to clean and look smart.”

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Posted 10 years ago

“Everything and a lot more”

Helpful Report

Posted 10 years ago

Tower is rated 4.2 based on 5,640 reviews