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Tower Reviews

4.2 Rating 5,563 Reviews
80 %
of reviewers recommend Tower
4.2
Based on 5,563 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Tower 5 star review on 20th July 2025
J
Tower 5 star review on 5th July 2025
C
Tower 5 star review on 26th June 2025
L
Tower 5 star review on 28th May 2025
H Cottrell
Tower 5 star review on 22nd May 2025
T Tunal
Tower 5 star review on 22nd May 2025
T Tunal
Tower 5 star review on 22nd May 2025
T Tunal
237
Anonymous
Anonymous  // 01/01/2019
Very good - a well known name.
Helpful Report
Posted 3 years ago
Louise very helpful as u.s wth smartfone and NO.ONE ava to speakj to in office . Plse consider those who di not use technology we are abandoned..this guarantee.had took since 26 June the shop just tell u 2 telephone then.ni one there!!!
Helpful Report
Posted 3 years ago
Hello Christine, Thank you for your review. We're so sorry that you had trouble registering the warranty. We can see that Louise replied to your email and has helped you to register your warranty. We will certainly will let Louise know that you are happy with her service. 😊 Take care. Carina @Towerhousewares.
Posted 3 years ago
Good customer service from Azmina!
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Posted 4 years ago
ok but previous refers
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Posted 4 years ago
Super happy with this easy use, once you get the hang of it, and great tasting healthier food. Love the rotisserie.
Helpful Report
Posted 4 years ago
Hello. Glad to hear that you're happy with your Air Fryer! We also think that the rotisserie is amazing! 🍗😊 Take care Carina @Towerhousewares
Posted 4 years ago
Tower contactacted me by e mail on how to extend the guarantee and it was very easy and quickly to do. Very good vacuum cleaner and price. Would recommend this product to anyone.
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Posted 4 years ago
Update on review I registered a product which bought in Dec 2020 and it was the wrong end date , but thanks to David and Sam its all been sorted now , Cheers
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Posted 4 years ago
This air fryer is brilliant the only thing is no recipe book in with this is my second purchase but and still no recipes would be nice to help you get stared
Helpful Report
Posted 4 years ago
T17024 air fryer Love this...have dehydrated sweet Potato for my pups Made lovely fluffy baked potato’s Great not having to use the big oven can’t wait to try some of the Recipes on line
Helpful Report
Posted 4 years ago
I purchased the white rose gold kitchen set which instantly looks very nice and I'm happy with however the pots and pans are very light and don't feel like they're going to last very long but time shall tell overall happy with what I have would like it if they done the knife and fork set in just the Plain White and rose gold also instead of just the marble and black
Helpful Report
Posted 4 years ago
I bought the cordless iron. Reasonable price and light to use
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Posted 4 years ago
Bought an air fryer and it has been fantastic. So simple and easy to use and the speed of cooking is incredible. Can’t recommend highly enough
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Posted 4 years ago
Stylish pans, easy to use and non- stick. Would recommend these!
Helpful Report
Posted 4 years ago
Good service. Would recommend.
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Posted 4 years ago
Purchased smallest slow cooker for use in my caravan. Found it to be very useful and efficient and holds enough for two people. Very pleased with product.
Helpful Report
Posted 5 years ago
I happy with purchase food processors is good for low price...looks more expensive...do job ok!
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Posted 5 years ago
Today all went well with your website. All attempts yesterday, Sunday, ended with ERROR message.
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Posted 5 years ago
One of the best cooking pot i ever bought
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Posted 5 years ago
Excellent product and will recommend it
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Posted 5 years ago
Beautiful style of pots and pans also the match they do for kitchen accessories
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Posted 5 years ago
Tower is rated 4.2 based on 5,563 reviews