Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,639 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Tower 5 star review on 21st October 2025

V Solcombe

Tower 5 star review on 10th October 2025

253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Tower compact air fryer is superb. I like the round fryers this one fits better on the kitchen surface, whilst providing an impressive 4.2L basket! Everything comes out so crisp with no greasy feeling to it. Try courgette and aubergine slices in tempura batter cooked in the fryer for about 12-18 minutes depending on thickness and quantity. Perfect with a homemade tzatziki or spicy salsa.”

Helpful Report

Posted 1 year ago

Hello Mark What a wonderful review to receive about your Tower Air Fryer. Thanks for your kind words. Keith - Group Customer Services Manager

Posted 1 year ago

“Very pleased”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments about how pleased you are with your Tower product. Should you have any enquires our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 1 year ago

“Easy to use and exciting trying new recipes.”

Helpful Report

Posted 1 year ago

Hello Many thanks for your 5 star comments about your product from Tower. Should you have any enquiries our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 1 year ago

“Brilliant fast and easy way to cook healthy meals”

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Posted 1 year ago

Hello Paul, Many thanks for your 5 star comments about your Tower product. We were delighted to read your kind words. Keith - Group Customer Services Manager

Posted 1 year ago

“Black Tower kettle model T10015BLL - stylish and still functioning perfectly after a number of years. We live in a hard water area so, not surprisingly, the spout filter clogs up and needs occasional cleaning. It has just started to fray and I can’t find anyone with a replacement part in stock. Could anyone at Tower direct me to a spare parts supplier with one in stock please? Many thanks, great kettle.”

Helpful Report

Posted 1 year ago

Hi Tom Thanks for taking the time to leave your comments about your Tower kettle. I have arranged for one of our Team to contact you very soon to see how we can help with your enquiry. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“I purchased this from a reputable company at a very reasonable price. I’ve not had an Air Fryer before so this way of cooking is new to me. I have a small kitchen and find the size ideal for me. So far so good. However I would like to see a mark closer to the bottom of the dials to get a more accurate positioning for both the temperature and the time.”

Helpful Report

Posted 1 year ago

Hello CVW Thanks for taking the time to leave your very valuable comments. Here at Tower we always welcome our customers feedback and suggestions. rest assured your recommendation has been noted - if there is anything we can assist with in the future our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 1 year ago

“Ordering was easy and communication was very good.”

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Posted 1 year ago

Hi Cath, It was great to read about your positive order and delivery experience. Should you have any enquiries in the future our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 1 year ago

“I absolutely love it 🙌🏽Perfect for my little family, cooks brilliant and healthy”

Helpful Report

Posted 1 year ago

Hi Abbey It was great to see how your Tower Air Fryer has made a great addition to your kitchen. Thanks for choosing Tower for your valuable order. best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Great product good healthy food and efficient”

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Posted 1 year ago

Hello Kevin Thanks for taking the time to leave your 5 star comments about your Tower product. Should you have any enquiries in the future our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 1 year ago

“Fantastic product, great price and so easy to use. A dinner which would have taken close to 60 minutes to cook, took just 25 minutes. The food had more flavour too. Would absolutely recommend this air fryer to anyone who wants great tasting food at a fraction of the time. 😊”

Helpful Report

Posted 1 year ago

Hello Abbey It was wonderful to read your comments about your Tower Air Fryer. We were delighted to read about the positive results you have seen by using your Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Amazing and lovely bin going to get another as really good and service fantastic”

Helpful Report

Posted 1 year ago

Hi Kate Many thanks for taking the time to leave your 5 star comments about your Bin from Tower. Thanks for choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 1 year ago

“Happy with the fryer. I get alot for the money.”

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Posted 1 year ago

Hello Many thanks for your 5 star comments about your Air Fryer from Tower. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“very good service”

Helpful Report

Posted 1 year ago

Hello Thanks for your 5 star review. Here at Tower we pride ourselves on offering quality products at affordable prices supported by great customer service. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent iron really pleased with it, ironing is much better and easier with this new iron Would definitely recommend this”

Helpful Report

Posted 1 year ago

Hello Brenda, Many thanks for your 5 star comments about your Steam Iron. Everyone here at Tower was delighted to read your comments. Keith - Group Customer Services Manager

Posted 1 year ago

“Having had to replace our microwave was surprised to find this Tower T24042 800W 20L one in ASDA when doing our weekly shop priced at just £45! Have used it a couple of times already & performs well. Basic functions but we used cooker etc for main meals but ideal for what we require.”

Helpful Report

Posted 1 year ago

Hello Malcolm It was wonderful to read your 5star comments about your Tower Microwave. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Bought today will update”

Helpful Report

Posted 1 year ago

Hi Thanks for choosing Tower for your valuable order. Rest assured our Customer Services Team are always available should you have any enquiries. Keith - Group Customer Services Manager

Posted 1 year ago

“Love it 😍😍”

Helpful Report

Posted 1 year ago

HI Thanks for your 5 star comments about your Tower product. We love our products too !!!! Keith - Group Customer Services Manager

Posted 1 year ago

“Was a present from a very good friend, probably the best present I've had in 63 years, very easy to use and clean, I'm super impressed jow easy to use , makes fantastic sandwiches, and remarkably so tasty and easy”

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Posted 1 year ago

Hello Kevan Thanks so much for your kind words about your Tower product. We hope you visit our website to check out our fantastic range of products. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“I love my new air fryer you can cook two things to be ready at the same time The only problem with delivery was it came a week and a day early”

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Posted 1 year ago

Hello Sandra Thanks for taking the time to leave your 5 star review for your Tower Air Fryer. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I bought my first airfryer a few weeks ago, the Tower 2.2 litre one and it has changed my life! I had heard how good airfryers are but thought they would be too expensive and would I use one... I saw a tv programme with Alexis Conran showing how useful these things are and seem more programmes since. I was hooked! I looked at Argos and was amazed that my airfryer was only £27.50! Too good an opportunity to miss so I got one. I've been struggling with my health and been out of work, on a very low income, and depressed about my electric bills was one area of my life pulling me down. Since I got the airfryer my electric bills have gone way down, because I don't use my oven! One of the plus points of using one of these is no warmup time! Unlike an oven that needs preheating, this baby starts cooking straight away! I am still experimenting with various things but I love it! Thank you, Tower!”

Helpful Report

Posted 1 year ago

Hi Sue, Thanks for your fantastic comments. Here at Tower we are so proud of our Air Fryers and we were delighted to read how your Air Fryer is helping with your utility bills. Rest assured our customer services team are always available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,639 reviews