Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,573 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,573 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to clean. Quick to cook. Easy instructions to cook. Amazing taste on the food . Highly recommended .received as a mother's day gift..”

Helpful Report

Posted 1 year ago

Hi Dizzy Dora, It was wonderful to read your 5 star comments about your Tower product and how easy you are finding it to use. I hope you had a lovely Mothers Day . Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Just bought it 4.3L just so excited to use it fingers crossed hopefully it will keep the MRS happy.”

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Posted 1 year ago

Hello Thanks for your 5 star review for your Tower Air Fryer. Everyone here at Tower HQ really appreciates your valuable order. Keith - Group Customer Services Manager

Posted 1 year ago

“Great Air Fryer, easy to use and not bulky. Great price for the size.”

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Posted 1 year ago

Hello Nakita, It was wonderful to read your kind words about your Tower Air Fryer. Many thanks for your valuable order. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Very happy with air fryer”

Helpful Report

Posted 1 year ago

Hi Karen We were delighted to read how happy you were with your Air Fryer from Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“No complaints the product works great and the smart finish function is cool 😎”

Helpful Report

Posted 1 year ago

Hi Jahzeal Many thanks for your 5 star comments about your Tower product Rest assured our Customer Services Team are always on hand should you require any help moving forward. Keith - Group Customer Services Manager

Posted 1 year ago

“My order arrived on time. Looks lovely in my kitchen. Very happy with my new kettle, toaster and bread bin.”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments and indeed your valuable order for your Kettle, Toaster and Bread Bin from Tower. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Been looking forever, came across this model and bought it , We've tried a few things out and been great .just put a whole chicken in wish me luck.”

Helpful Report

Posted 1 year ago

Hi Mick Thanks for your 5 star comments about your Tower Air Fryer. Please be assured that should you have any enquiries our Customer Services Team are always on hand to help. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Price was brilliant for the quality and ability of the iron . Ironing was effort less and the iron is lovely to look at too . I got the black and gold one . The wire is really long and comes with attached Velcro to make sure wire is put properly without ruining the wire. I would highly recommend this iron .”

Helpful Report

Posted 1 year ago

Hello Sarah, Many thanks for taking the time to leave your 5 star comments about your Iron from Tower. Everyone at Tower HQ was delighted to read your kind words as well as your valuable order. Keith - Group Customer Services Manager

Posted 1 year ago

“I purchased Dial Basket Vortx as I cook for one person & I’m trying to save on my energy bills. I’ve cooked chips & salmon using the Smart Finish & it cooked both the salmon & chips perfectly.”

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Posted 1 year ago

Hello Theresa, It was great to read your comments about how you are using your Tower Air Fryer. The Salmon and Chips you cooked sounds delicious !!! Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I had a small problem with airfryer tower replaced it within two days thank you tower”

Helpful Report

Posted 1 year ago

Hi Phil, Many thanks for your 5 star comments. I was delighted to read how our Customer Services Team helped with your recent enquiry. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Liked the design of my microwave”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments about your Microwave from Tower. Should you have any enquiries in the future our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Used my TOWER tonight first time. Great having two ovens as I have to have a gluten free diet and can now cook for two with cross contamination. Super air oven and looks fabulous.”

Helpful Report

Posted 1 year ago

Hello Thanks for your wonderful comments and indeed your valuable order for your Tower Air Fryer I was delighted to read how versatile your Air Fryer was to meet your individual cooking needs. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Had this as a birthday present of my son it certainly didn't disappoint used everyday since buttons on the top are a bit temperamental some times and don't always work until pressed a few times can be annoying was thinking of buying a draw 9 litre but the problem with this one is making me think twice about trying a different make”

Helpful Report

Posted 1 year ago

Hi Margaret, Thanks for taking the time to leave your valuable comments. I was pleased to read how much you are enjoying using your Air Fryer from Tower. To help with your enquiry with the controls of your Air Fryer I have arranged for one of our Team to contact you to see how we can help. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“It is so grate to use and nice to use thanks”

Helpful Report

Posted 1 year ago

Hi Many thanks for your 5 star comments about your Tower product. We hope you enjoy using your product - rest assured if you have any enquiries our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 1 year ago

“If the truth be told I am no liar My life's been changed By my new air fryer My microwave is sulking My oven's on strike Because the kitchen appliance I really like Is my Tower air fryer It's all I need To do my cooking It's a winner indeed It bakes, it grills without much fuss It clearly is the one for us It's saving me money Takes up half the space It looks so neat in it's little place For every household it is a must It won't just sit there gathering dust I can guarantee and I will bet It'll be a purchase you won't regret So get to the shops Or buy one on line Because I'm certainly not going to lend you mine 🤣🤣 Penny Hunt 12/3/24”

Helpful Report

Posted 1 year ago

Hi Penny Wow !!!! What fantastic words about your Air Fryer - everyone at Tower HQ was delighted to read your poem Thanks for being such a great customer of Tower Keith - Group Customer Services Manager

Posted 1 year ago

“great fryer, cooks enough chips for 2 people, the filter works well and can easily be replaced with cut to size material available online, this is the third dff I have owned and by far the best, nice discount as well, thank you David@ tower,overall 10/10”

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Posted 1 year ago

Hi Johnnie Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. We were delighted to read your comments and hope you visit our website again very soon to check our fantastic range of products and accessories. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Very happy with product. Good value for money. Lovely gift.”

Helpful Report

Posted 1 year ago

Hi Thanks for your wonderful comments about your Tower product. Should you have any enquiries in the future our Customer Services Team would love to help. Keith - Group Customer Services Manager

Posted 1 year ago

“Super fast delivery, used it for the first time last night and was very impressed. Only complaint is can’t seem to register the warranty online ?!”

Helpful Report

Posted 1 year ago

Hi Many thanks for your 5 star comments about your delivery experience of your Tower product. I was delighted to read you were impressed with your product. I have arranged for one of our Customer Services Team to contact you very soon to help register your warranty. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Doing the job. Working well. I’m happy that I got this.”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments for your Tower Air Fryer. Should you have any enquiries in the future our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 1 year ago

“It makes our food super nice and lovely”

Helpful Report

Posted 1 year ago

Hello Owen, Many thanks for your 5 star comments about your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,573 reviews