Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 8,501 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 8,501 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 19th October 2025

Georgina

Top Furniture 5 star review on 18th October 2025

Sandra McKenzie

Top Furniture 5 star review on 17th October 2025

Susan

Anonymous

8800

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dressing table arrived on the agreed date.....however the 2 strong delivery men were not allowed to carry the box upstairs....disappointing.......The furniture is sturdy and exactly what I had hoped for......the draws could fit better though”

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Posted 1 year ago

“Delivery was brilliant. I love both my items from top furniture. My dining table fits perfect in my kitchen and coffee table finishes off my living room”

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Posted 1 year ago

“I bought the farmhouse dressing table wardrobe and bedside tables Good product Well packed Only issue is drivers would not take product up the stairs - said I would be able to if I unpacked the boxes - not ideal”

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Posted 1 year ago

“Looks great but not high quality. After waiting 7 weeks for delivery , coffee table had two large scuffs”

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Posted 2 years ago

Thank you for sharing your review of Top Furniture and we are pleased to read that you are happy with the style of the furniture. Our goal is to provide our customers with high quality furniture and we are sorry to hear that the quality of the coffee table did not meet this standard on this occasion; we can see that we are in process of resolving this matter for you as swiftly as possible following your contact with our Customer Support Team. Kind regards Top Furniture Customer Support

Posted 2 years ago

“Bar stools arrived! They are perfect. Top furnitures customer service was professional and answered all my queries. Would order from Top Furniture again. My only concern was the cost of postage which initially put me off ordering the stools, but I could not find any other stools that matched the quality and design provided by Top Furniture and I eventually ordered them. So glad that I did !”

Top Furniture 4 star review on 24th October 2023

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Posted 2 years ago

Thank you so much for sharing your review of Top Furniture. We're so glad to read how pleased you are with the quality of the stools and our customer service, and that although there was a shipping charge involved due to your location, we are delighted to hear that you decided to go ahead with the order and that you are extremely happy that you did. Kind regards Top Furniture Customer Support Team

Posted 2 years ago

“Beautiful bedroom furniture ,easy to assemble the bed...would have given 5 stars but no screws or hex key were included so I had to source my own to put the bed together!! Also had to carry most of the furniture upstairs myself as delivery people wouldn't do this...I'm 63 but not sure how OAPs would manage”

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Posted 2 years ago

“Great communication, delivery always on time.”

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Posted 2 years ago

Thanks so much for your review of Top Furniture, Heather. We're so glad to see that you're happy with our great communication and delivery that's always prompt and efficient. Thank you again for your continued support. Kind regards Top Furniture Customer Support Team

Posted 2 years ago

“Top furniture but need to improve level of delivery.”

Top Furniture 4 star review on 3rd October 2023

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Posted 2 years ago

Thanks for your 4 star rating, Iryna. Here at Top Furniture, we really appreciate your feedback. If you could please contact us regarding the issues with your delivery at support@topfurniture.co.uk we can address your concerns. Thank you again for your kind review. Regards Customer service team

Posted 2 years ago

“Good Communication, not a bad turn around time. Table looks good and not too difficult to assemble. Will use again.”

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Posted 2 years ago

Thank you for the 4 star rating, Keith. We appreciate your feedback. We are grateful that you found our communication good, the turnaround time not too bad, and the table not too difficult to assemble. We hope to serve you again in the future. Regards Customer service team

Posted 2 years ago

“Great company for both communication and delivery. Delivery guys even took furniture upstairs for me. Lovely looking and great quality, the only disappointment is the substandard draw runners, for the price charged these should be wheeled soft closers., also draws don’t line up with an equal gap around you have to constantly adjust them, see pictures. Disappointment as they are so nice.”

Top Furniture 4 star review on 2nd October 2023

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Posted 2 years ago

“Lovely table but edge finishing on bottom shelf is rough and doesn’t look good. The join of the edge should have been finished better. Delivery time was too long.”

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Posted 2 years ago

Thank you for sharing your review Pauline. We are please to read that you love the style of the furniture, but disappointed to read that you are not totally satisfied with the item. If you would like to discuss this matter further please contact us on support@topfurnture.co.uk and we will get back to you as swiftly as possible. Kind regards Top Furniture Customer Support Team

Posted 2 years ago

“Being able to have a space saving table that doubles in size is brilliant, it's a great design and lovely wood. Unfortunately the central bar sits proud on our table, which I guess was just a one off error, so the table top wobbles slightly. It was quite disappointing because otherwise it is great.”

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Posted 2 years ago

Thank you for your kind 4 star rating of Top Furniture, Gwenllian. We're sorry to hear that your table had a one-off wobble issue, but we are glad that you still find the design stunning and appreciate the space saving features of the table. However, if you feel you would like to discuss the matter then please do not hesitate to contact us via email at support@topfurniture.co.uk

Posted 2 years ago

“Delivery good/satisfied with quality”

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Posted 2 years ago

Thanks for the 4 star review, Richard. We're thrilled to know that you're satisfied with the quality of our furniture and our delivery services. It's always great to receive feedback from our customers. Regards Customer service team

Posted 2 years ago

“Furniture is great quality... well packaged and sturdy when put in place... Would have been better if the delivery guys had taken the goods to the room but I guess that's asking too much in the day and age of service culture..”

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Posted 2 years ago

“I just wanted to say that I thought the drawers would be on runners for the price I paid that’s the thing I’m disappointed in”

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Posted 2 years ago

“Customer Service and delivery good. Only disappointing factor is the description of the chairs stated leather seats when in fact it should state bonded leather so that customers know what to expect.”

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Posted 2 years ago

“Very satisfied with my bookcase. It matches my existing bookcase. I wanted a bookcase that would fit neatly under my window ledge.”

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Posted 2 years ago

Thank you so much for sharing your review of Top Furniture. We are so glad to hear that your new bookcase fits perfectly in your home and that you are very satisfied with it. Kind regards Top Furniture Customer Support Team

Posted 2 years ago

“Really nice coffee table. Couple of dents unfortunately. Resolved easily. Plenty of room in large drawer and very sturdy. Overall great.”

Helpful Report

Posted 2 years ago

Dear Olive, Thank you so much for your 4 star review. We're so glad that you liked the really nice coffee table and appreciate that you had a minor issue that was resolved easily. We're so pleased to hear that you had plenty of room in the large drawer and that the table is very sturdy. Thank you again for your kind review. With regards, Top Furniture Customer Service team.

Posted 2 years ago

“Quick delivery. Unfortunately furniture damaged but staff very helpful when contacted and agreeing to a refund and return of goods.”

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Posted 2 years ago

Thank you, Geraldine, for the 4 star rating! We are glad to hear Quick Delivery was a success. We apologise for the damaged furniture, and we are delighted that our staff were helpful and accommodating when you contacted us. We are glad to hear the matter has been resolved. With kind regards, Top Furniture Customer Service Team.

Posted 2 years ago

“Although more expensive than other similar products around, the quality is very good, only gripes are the drawers could do with being bigger.”

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Posted 2 years ago

Hello, Thank you for your 4-star rating. We are glad that your product provides a good quality. We understand your feedback about the drawers. With regards, Top Furniture Customer Service team.

Posted 2 years ago

Top Furniture is rated 4.8 based on 8,501 reviews