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Top Furniture Reviews

4.8 Rating 9,271 Reviews
96 %
of reviewers recommend Top Furniture
Company Reviews Product Reviews
28,535
 Questions Insights Metrics Info
4.8
Based on 9,271 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Top Furniture Reviews

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Beverley Wood
Verified Buyer
“Always a bit of a gamble placing online orders when the retailer location in relation to your own home makes an in-store visit unpractical. However having read very positive reviews of Top Furniture I decided to go ahead and place an order for a dining table and four chairs I'd seen on the web site. Whole process ended up being faultless. In stock items so prompt delivery and very happy with the quality of the items. Would be very comfortable placing another order with this company.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Beverley, Thank you for your 5-star review. We're happy to hear that your online ordering experience with Top Furniture was smooth and that you’re happy with the quality of your dining table and chairs. Your trust in us means a lot, and we can’t wait to assist you with your next order in the future. Regards, Customer Support Team
Posted 1 year ago
David Startin
Verified Buyer
“The large Tolouse bookcase is something to add character to a room. It was well packaged - nothing was going to hurt this in transit - and all I had to do was add two shelves after selecting the right position for me. It has a classical look to the top, but overall a clean, modern look. I like it. A lot.”
Top Furniture 5 star review on 19th November 2024
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear David, Thank you for your 5-star review. We’re pleased to hear that the large Toulouse bookcase has added such character to your room. We love that you appreciate its classical yet modern design. Your satisfaction is our priority, and we look forward to assisting you again in the future. Regards, Customer Support Team
Posted 1 year ago
Natasha
Verified Buyer
“Great product and service!”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Natasha, Thank you for your 5-star review. We're pleased to hear that you're enjoying both our product and service. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future. Regards, Customer Support Team
Posted 1 year ago
Jamie
Verified Buyer
“Excellent project and service”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Jamie, Thank you for your 5-star review. We’re pleased to hear that you had an excellent experience. Your feedback means a lot to us, and we look forward to serving you again in the future. Regards, Customer Support Team
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent quality product, but more Excellent attentive service.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Customer, Thank you for your 5-star review. We're pleased to hear that you are impressed with both the quality of our product and the attentive service you received. Your satisfaction means a lot to us, and we truly appreciate your kind words. We look forward to serving you again soon. Regards, Customer Support Team
Posted 1 year ago
Rachel Davies
Verified Buyer
“Great quality chairs, excellent customer service and fast delivery. Delivery was arranged in advance and they kept to their time with a message 15 minutes before arriving. Highly recommended.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Rachel, Thank you for your 5-star review. We're pleased to hear that you’re enjoying the quality of your chairs, as well as our customer service and delivery efficiency. Your recommendation means the world to us, and we look forward to helping you again soon. Regards, Customer Support Team
Posted 1 year ago
Joan
Verified Buyer
“Very good service Very good and quick on delivery good quality furniture”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Joan, Thank you for your wonderful 5-star review. We’re delighted to hear that you had a great experience with our service and found the furniture to be of good quality. Quick delivery is a priority for us, and your kind feedback is greatly appreciated. We look forward to your custom again in the future. Best regards, Top Furniture Customer Support Team
Posted 1 year ago
Glenn
Verified Buyer
“Couldn’t fault anything very good communication and the delivery service was excellent”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Glenn, Thank you for your outstanding 5-star review. We're thrilled to hear that you had a great experience with our communication and delivery service. Your feedback is appreciated, and it inspires us to keep delivering excellent service. Kind regards, Customer Support Team
Posted 1 year ago
Christine
Verified Buyer
“Solid smart heavy chairs”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Christine, Thank you for your wonderful 5-star review. We’re so glad to hear that you find our chairs to be solid and smart. It’s great to know that their quality has met your expectations. Please don't hesitate to contact us if you need further assistance. Kind regards, Customer Support Team
Posted 1 year ago
Diane
Verified Buyer
“Brilliant company from ordering to delivery.. spot on! The bed is brilliant and so easy to put together. A+++++”
Top Furniture 5 star review on 17th November 2024
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Diane, Thank you for your outstanding 5-star review. We’re thrilled to hear that your experience from ordering to delivery was spot on and that you found assembling the bed easy. Your feedback is appreciated. Kind regards, Customer Support Team
Posted 1 year ago
Peggy
Verified Buyer
“Lovely well made oak bookcase. Very well packaged, delivered on time and good communication from seller.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Peggy, Thank you for your wonderful 5-star review. We’re delighted to hear that you love your new oak bookcase and that it arrived well-packaged and on time. Good communication is key to a great shopping experience, and we're glad to know we met your expectations. Thank you for your lovely feedback. Kind regards, Customer Support Team
Posted 1 year ago
Rowena
Verified Buyer
“Chairs just what we wanted, arrived in good condition, well packed and well delivered.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Rowena, Thank you for your wonderful 5-star review. We’re so pleased to hear that the chairs are just what you wanted and that they arrived in great condition. Our team always strives to provide excellent service, from packing to delivery, and it's fantastic to know that this was reflected in your experience. Kind regards, Customer Support Team
Posted 1 year ago
Wendy Turner
Verified Buyer
“Excellent service from start to finish. Good product and speedy delivery. What a treat not have to assemble ourselves too! Definitely recommended 👌.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Wendy, Thank you so much for your amazing 5-star review. We’re thrilled to hear that you enjoyed our service from start to finish and that the delivery was speedy. It’s great to know you appreciated the convenience of having your furniture delivered fully assembled. Your recommendation is appreciated. Kind regards, Customer Support Team
Posted 1 year ago
Anonymous
Verified Buyer
“Pleasent delivery men. Strong well made furniture. I am very pleased. (Just a chest of drawers to go) Doreen Knight”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Doreen, Thank you for your wonderful 5-star review, We’re thrilled to hear that you’re pleased with your strong and well-made furniture and that our delivery team contributed to a positive experience. Kind regards, Customer Support Team
Posted 1 year ago
Richard Hogarth
Verified Buyer
“Beautiful Table. It looked good quality in the online pictures, and when it arrived the quality and finish surpassed our expectations. The mechanism for extending the table is quality and easy to use. Assembling the table was quite a task as it is heavy and very solidly built. Delivery was right to our dining room, and in just 7 days.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Richard, Thank you for your fantastic 5-star review. We're pleased to hear that the table surpassed your expectations in both quality and finish. It's great to know that the extension mechanism is easy to use and that you appreciated our delivery service. Kind regards, Customer Support Team
Posted 1 year ago
Pat
Verified Buyer
“Love all the furniture we bought. The quality is excellent, sturdy, heavy and well made. The service and delivery is second to none. Very pleased.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Pat, Thank you for your amazing 5-star review. We’re so glad you love your new furniture and appreciate the quality and craftsmanship that goes into each piece. It's wonderful to know that our service and delivery met your expectations. Your satisfaction is our top priority, and we look forward to helping you again in the future. Kind regards, Customer Support Team
Posted 1 year ago
Kenneth
Verified Buyer
“Delivery came within a week.good quality solid oak table exactly as described.would definitely use again.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Kenneth, Thank you for your glowing 5-star review. We're delighted to hear that your delivery was prompt and that you’re pleased with the quality of your table. Your support means a lot to us, and we look forward to serving you again in the future. Kind regards, Customer Support Team
Posted 1 year ago
Anonymous
Verified Buyer
“Fantastic service, delivered quickly in perfect condition great communication re delivery perfect.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Customer, Thank you for your wonderful 5-star review. We're thrilled to hear that you received fantastic service and that your delivery went smoothly. Great communication is key for us, and we're glad it made your experience perfect. Kind regards, Customer Support Team
Posted 1 year ago
Mary
Unverified Reviewer
“It nearly took a whole day to place my two orders today and I nearly gave up.I am 86 years old. Just downsized to a new two bedroom apt.and have to be away for an operation soon.Trying to have the urgently need chest drawer separately delivered and to add a second name to contact seemed so complicated ,On top of this I was double charged and bank blocked the payment which I had to spend a lot of time answering their security questions.Lucky my chat friend Liam became a real person and kindly phoned me and sorted my problem in a few minutes. He also kindly suggested some extra products I might be interested to add on which I did. Liam turned my frustrating and daunting experience to a happy one at the ending.”
Helpful Report
Posted 1 year ago
Jon Shute
Verified Buyer
“Beautiful product. Great communication. Delivery was trouble free.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 1 year ago
Dear Jon, Thank you for your amazing 5-star review. We're thrilled to hear that you are happy with your product and that our communication and delivery met your expectations. Your positive feedback is incredibly motivating for our team. We appreciate your support and look forward to your custom again in the future. Best regards, Top Furniture Customer Support Team
Posted 1 year ago
Top Furniture is rated 4.8 based on 9,271 reviews
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