Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 9,525 Reviews

96 %

of reviewers recommend Top Furniture

4.8

Based on 9,525 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 30th October 2026

9300

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks as ad looks delivered on time securely packed good product and service”

Helpful Report

Posted 4 years ago

“We have just had a loft conversion done and decided to splash out on some expensive furniture, so we ordered a side unit and a wardrobe (£1800 in total). There were several issues we encountered: 1. On the website it's advertised that the furniture can be taken to any room in the house, sales assured us this was the case, both our sets of stairs were wide enough to accommodate the delivery but customer support phoned and said it's not on the website and they won't be doing this. 2. Delivery arrived, the fixings from the wardrobe are missing, I contact support and they arrange to have them delivered. 3. The fixing arrive the next day but are missing the handles, I speak to support again who assure me they will be sent out correctly this time. 4. Several days later the handles arrive, they are supplied with the incorrect screws in that the length is too small fortunately we have some builders on site who have the correct length screws. 5. After finally attaching the screws we discover that one of the wardrobe doors doesn't actually close. So what was meant to be a nice treat for us has turned into a complete nightmare, we've also had some terrible news to deal with during this period and this extra overhead hasn't helped at all. Despite the furniture being very nice, I couldn't possibly recommend this company to anyone. I hope you can address this feedback for any future customers.”

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Posted 4 years ago

“Our table arrived on time and delivered by two polite chaps.”

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Posted 4 years ago

“I have ordered bench on 22nd March 2022 with express delivery paying extra £10/= and still I’m waiting for my delivery and I called three times to sales team and they promised me that they will get back to me with update from 25th March but until today I didn’t hear from them. Today 2 of sales persons says that they will get back to me with a update before 5p.m. And I was calling them after 5p.m again and no one pick-up my call. Really disappointed about all their service and this is the first time I ordered from this company and if anyone wanna buy pls check reviews and order.”

Helpful Report

Posted 4 years ago

“Very sturdy and smart furniture,easy to assemble and quality material used . Would highly recommend this product.”

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Posted 4 years ago

“Solid, robust dining chairs, nicely finished and prompt delivery. Could do with nylon or Teflon 'feet' to ensure no scraping when inevitably dragged. Would recommend.”

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Posted 4 years ago

“Friendly and responsive service and high quality products.”

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Posted 4 years ago

“Excellent service and delivery. Items of great quality.”

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Posted 4 years ago

“Excellent service and quality furniture”

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Posted 4 years ago

“I ordered a corner TV stand and a coffee table and I have to say they are lovely. Well made and solid which is exactly what I wanted.”

Top Furniture 5 star review on 27th March 2022

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Posted 4 years ago

“Delivery on time with excellent communication confirming time duration time window. Furniture we chose arrived packed well and easy to assemble instructions enclosed. Good quality furniture which will enhance my particular dining room I would recommend to any one looking to buy from Top Furniture using my purchase as a bench mark.”

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Posted 4 years ago

“Great communication with the store delivery perfect , slight hiccup with item but resolved immediately with great professionalism by the store top class”

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Posted 4 years ago

“Well done Top Furniture. Bed arrived securely wrapped and on time. Beautiful bed. Thank you”

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Posted 4 years ago

“Really pleased with my table and chairs. Everything arrived on time, was well packaged, the item was easy to assemble and is very good quality and looks really nice.”

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Posted 4 years ago

“Absolutely fantastic service and products! Couldn’t be more pleased with our furniture :)”

Top Furniture 5 star review on 25th March 2022

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Posted 4 years ago

“Very nice TV cabinet. Bought it to match my previously purchased furniture from Top Furniture. The look of all the furniture is very nice, it is all made of wood, and very nicely painted.”

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Posted 4 years ago

“Service excellent. Staff and courier both courteous the small sideboard fitted perfectly into my cottage. Delivery very quick and on time. Well done.”

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Posted 4 years ago

“This company should offer an assembly service for large items like the three-door wardrobe. Not at all impressed with the assembly instructions and lack of easy to use tools. Special screws require an Allen-key, which is provided but is very difficult to use. I would suggest a power drill bit and flexible chuck extension would be more appropriate. In my opinion, the construction is crude with hand drilled pilot holes. No precision at all. The cupboard section just sits on the drawer base and you are required to fix three metal straps to the back once positioned and then the whole thing needs to be positioned, with the top added, to where it needs to stay. Try doing that in a small bedroom when you are an elderly couple.”

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Posted 4 years ago

“Nice blanket box, I thought might be a little heavier but it’s fine and functional. Seems good quality but time shall tell!”

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Posted 4 years ago

“Chair and table arrived on time and very good quality. Would reccomend.”

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Posted 4 years ago

Top Furniture is rated 4.8 based on 9,525 reviews