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Alan Wadkins Tool Store Reviews

4.9 Rating 4,911 Reviews
97 %
of reviewers recommend Alan Wadkins Tool Store
4.9
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Alan Wadkins Tool Store 5 star review on 17th May 2025
David Grice
Alan Wadkins Tool Store 5 star review on 8th May 2025
Alexander C Pownall
Alan Wadkins Tool Store 5 star review on 1st May 2025
Andrew Thompson-Smith
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 27th July 2024
Adam Baron
Alan Wadkins Tool Store 2 star review on 18th July 2024
Jason Lau
32
Anonymous
Anonymous  // 01/01/2019
Super fast, best prices online, can't fault the shop. Not directly their fault but it's a pity that the courier delivered the package 2 days late and arrived (after I had to call the courier service desk) swearing and angry about not being able to find our house!
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Posted 2 years ago
Prompt delivery at competitive price
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Posted 2 years ago
Price & delivery very good. Customer service excellent.
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Posted 2 years ago
Needed this in a hurry and it came right on the day
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Posted 2 years ago
great company and very speedy delivery, have some good deals from time to time.
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Posted 2 years ago
Order was accepted by website only to receive email asking for £31.50 carriage charge which was almost half the price of the item. There is no reason for these surcharges now as many carriers and retailers don't charge extra to deliver to the Scottish Isles. Very poor!
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Posted 2 years ago
Hi We do state on the website prior to ordering, that additional carriage charges will able to certain postcode ZE being 1 of them. Then due to the item being purchased (size and weight) this was why the postage cost was high. Regards Martin
Posted 2 years ago
Was looking online for a new mitre saw. One came up for this company. Cheaper than the others so I clicked buy now. Speedy delivery for next day, kept up to date with information on delivery , receipt and all the warranty details. Would highly recommended and would definitely buy from here again.
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Posted 2 years ago
Very helpful, good advice and fast delivery.Many thanks.
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Posted 2 years ago
Great service. Competitive prices!
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Posted 2 years ago
Awesome service, arrived promptly, top marks thank you!
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Posted 2 years ago
Items were delivered on time as requested. Nice to get a phone call and email to confirm my delivery requirements. I haven't used the tools yet as the working week has yet to begin but I've assembled everything and all seems to be in working order so I'm looking forward to using them on real tasks. Thanks!
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Posted 2 years ago
Good price and quick delivery. It's a pity about the courier, though - no message to tell me when it would arrive and a delivery time of 7.50 in the morning when I was in bed. I had to open the bedroom window and shout to the driver that he was too early. He wasn't very interested. The product seems good but I haven't used it yet. If it lasts as long as the previous one (30 years and counting) it will be good.
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Posted 2 years ago
Very pleased with all aspects of my order. Everything was very prompt and efficient. Thank you.
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Posted 2 years ago
Very easy to deal with and when I had a question it was resolved quickly
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Posted 2 years ago
Seemed a good price and delivery was next day as stated 👍
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Posted 2 years ago
Excellent service, fast delivery too. Thank you.
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Posted 2 years ago
Delivered fast and exactly what was described.
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Posted 2 years ago
Very pleased with my order Makita Cordless Lawnmower Machine. Delivery was very quick. Thank you.
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Posted 2 years ago
Fantastic quick delivery. The product is great too and the price was what made buy from this store. Excellent value all round would recommend and would use again.
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Posted 2 years ago
Super service 👌 super fast delivery, good price as well, from order to delivery 21h. Perfecto
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Posted 2 years ago
Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews