Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,911 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Hi. This is the first time that I purchased something from this store. I'm very satisfied with everything. Thank You.”

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Posted 2 years ago

“Very good price and next day delivery. Very pleased with product”

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Posted 2 years ago

“Received service exactly as stated. Called to confirm product was available. Ordered instantly via website. Received next day. Followed instructions on site to claim free extra battery. Bosch now processing claim. All exactly as stated on website. Which, BTW, was very simple and straightforward to use.”

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Posted 2 years ago

“Very good service. DeWalt long reach hedge trimmers are superb for the price. Would recommend seller and product !”

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Posted 2 years ago

“Efficient, good value - says it all !!”

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Posted 2 years ago

“Excellent, friendly & incredibly helpful staff (Andy) -- next day delivery & superb product -- couldn't be more pleased -- thoroughly recommended”

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Posted 2 years ago

“Fast delivery, item perfect.”

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Posted 2 years ago

“Bought a Makita hedge trimmer (WUN500) - best price by far and delivered on time by FedEx (not some Mickey Mouse delivery company). When I rang Alan Wadkins, I was connected immediately to a customer service adviser without the usual pointless rigmarole of listening to options, music whilst on hold or adverts. It was like being in the 1970s when companies employed people and not bots to answer queries. Most enjoyable experience.”

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Posted 2 years ago

“I bought a Makita lawnmower from Alan Wadkins and the experience was a good one. The price was competitive and it arrived on time and undamaged.”

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Posted 2 years ago

“I don't received nothing”

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Posted 2 years ago

Hi The consignment was delivered via DPD and left in your front garden in the recycle bin, as you advised the courier company to do so. Once you give them permission to leave a parcel this is then at your own risk and you become liable for the parcel. If your going to order items and not be home then i suggest to don`t ask them to leave them on your property.

Posted 2 years ago

“Ordered my tool on Wednesday evening and was delivered on Friday morning very happy will be using Alan Wadkins again.”

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Posted 2 years ago

“Easy website, prompt delivery and well packaged product. Lowest price available for the product.”

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Posted 2 years ago

“Very impressive service ordered my new long reach Mikita hedge cutter on the Thursday morning for delivery the following day (Friday) in readiness for the long Bank Holiday weekend and a marathon 3 days hedging. Arrived as promised on the Friday and hedges almost finished. Will definitely use and recommend this company to my friends. Many thanks Neil Pridmore.”

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Posted 2 years ago

“Competitive price and rapid delivery”

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Posted 2 years ago

“The delivery was next day as promised. The items were well packed without any damage. Great service.”

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Posted 2 years ago

“Great service. Quick dispatch and delivery. 10/10. Would highly recommend!”

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Posted 2 years ago

“Can cope with quite heavy duty stuff, you know overgrown lawns? Great cut. Good hand position alternatives x 4 on the power "on" button helps with white finger from vibration. I love this mower, but give me lever fixings to drop the metal handles for storage, getting in a car etc., rather than the cheaper undo a nut system, which takes extra time to undo and causes extra pain for the arthritic, less abled, etc amongst us, why?.... Think on that Bosch”

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Posted 2 years ago

“Excellent customer service, dealt with a pre-purchase query promptly and the goods were delivered the next day.”

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Posted 2 years ago

“Item as described, at a reasonable cost, and delivered swiftly. Satisfied customer.”

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Posted 2 years ago

“Excellent quick service.very satisfied with products. Would recommend.”

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Posted 2 years ago

Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews