Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,045 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Good price, great delivery. Very pleased with new Dewalt 54v chainsaw.”

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Posted 3 years ago

“Items available off the shelf, delivered on time, and competitively priced - perfect.”

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Posted 3 years ago

“First class service ,very fast delivery,and good product at a very cheap price to other competitors, Will not hesitate to use this company again...”

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Posted 3 years ago

“First class service with fast delivery. Recommended seller.”

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Posted 3 years ago

“I cancelled my purchase because Alan Wadkins wanted to charge me around £15 for delivery for living in Argyll. This is scandalous and needs to be challenged, I am closer to Glasgow than many other places in Scotland that are not charged any postage. We have been encouraged to call out and report unfair postal charges where and where they occur and hopefully companies like Alan Wadkins will grasp the nettle and use carriers....like Royal Mail that does not charge a premium for posting to Scotland. It is a shame because I was happy to purchase an item that I thought was being sold at a fair price.”

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Posted 3 years ago

We do advise on the basket checkout page that orders to certain delivery postcodes may incur an additional carriage charge, and this would be advise via email to which this was. Unfortunately due to the value of your order we don`t use royal mail as there service isn`t great should anything happen with your parcel regarding claims on the item. The fee charged is only what we are getting charged from the couriers to be honest and there isn`t the margin in the tools to take the carriage hit I'm afraid hence we have to pass this on. Regards Martin

Posted 3 years ago

“Fantastic service from start to delivery and very quick delivery”

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Posted 3 years ago

“first class service with prices to match”

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Posted 3 years ago

“Superb service and extensive range of tools all in one place, I was well impressed. In addition great help when I was unable to make an item work with my tool. Highly recommended.”

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Posted 3 years ago

“Very good service. I have used them before and would have no problem using them again.”

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Posted 3 years ago

“Impressed with service and delivery. Value for money shopping, will use them again”

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Posted 3 years ago

“Found the Bosch garden leaf sucker/blower I wanted on line, at Alan Wadkins, at the lowest cost and ordered it. The goods arrived three days later in excellent condition. Have used one previously that lasted for 8 years of heavy autumn/winter usage, so the quality is there as expected.”

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Posted 3 years ago

“Every aspect of this order went as one would hope. I found the website and checking out easy to use and delivery was on the day promised. Thank you Alan Wadkins.”

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Posted 3 years ago

“Excellent service and the product came very quickly.”

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Posted 3 years ago

“My order was cancelled due to payment card not being the same as delivery. They just emailed me this. They could have called and ask for an alternative payment method or something.”

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Posted 3 years ago

Hi Eleni Just looking into this and i can see my colleague has emailed you advising the order had been cancelled and advising why this was the case. They did also mention for you to pay with PayPal if you need the order at a 3rd party delivery address. Many thanks for the order this has been refunded im afraid as the details you have provided are not for where the card used is registered too Address numerics Not Matched NOTMATCHED Post code value Not Matched NOTMATCHED you can reorder the item but it must go to the billing address of the card or you could pay with paypal if it is to go to an alternate delivery address

Posted 3 years ago

“I had a quick question regarding my order before I placed it, and it was good to be able to call an actual shop with knowledgeable people rather than a call centre. Alan Wadkins were about the cheapest out there and my parcel was delivered for free next day. So there is nothing to complain about.”

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Posted 3 years ago

“Very punctual in terms from order to delivery. Used this store couple of times trough the years and I'm really pleased from their professional attitude and service”

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Posted 3 years ago

“Quick delivery and competitive price”

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Posted 3 years ago

“High speed order processing high speed delivery”

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Posted 3 years ago

“Really competitive price, easy to order & arrived really quickly”

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Posted 3 years ago

“Good price. Fast delivery and in good condition thanks”

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Posted 3 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,045 reviews