Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,911 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Excellent. Product as described and next day delivery was brilliant.”

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Posted 3 years ago

“Item as described and delivered very quickly”

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Posted 3 years ago

“I thought I had a problem with the lawnmower I purchased but after speaking to Luke on the phone, he quickly identified my error and I am really pleased with my purchase. Excellent customer service, highly recommended”

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Posted 3 years ago

“Good price and prompt delivery via DPD.”

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Posted 3 years ago

“Terrible service. I placed an order and paid in full and received a purchase confirmation via email (so good so far) However I almost immediately received a second email informing me that my delivery had been cancelled (the email offered no explanation as to why). I contacted Alan Wadkins customer service and have yet to receive any response nor have I received my order or a financial refund. Basically theft. Daylight robbery. Absolutely shocking business.”

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Posted 3 years ago

Hi Andrew The email you will have received was from dpd on our behalf as the sticker for your order had been voided and since redone, The item has left us and should be with you on Wednesday. We have had no contact from you about this until receiving this negative review to which we have responded and advised why you will have received this email. Regards Martin

Posted 3 years ago

“Trying to buy tools from here for me was awful. I simply wanted to have them delivered to my place of work. However my card was registered to my home address. It's to avoid fraud. But they had my full details to check, instead they just cancel the order. Caused me problems. I don't use PayPal which was their go to comment. Then they won't take payment over the phone ..... it's 2022 !!”

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Posted 3 years ago

“Simply the best. My DeWalt polesaw was available at the lowest price, my query before purchase was answered clearly and the saw was delivered the next day. Highly recommended !”

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Posted 3 years ago

“Really pleased and speedy delivery many thanks”

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Posted 3 years ago

“Incredibly fast delivery, under 24hr. Used tool handful of times so far but living upto the hype. Cheapest I found it anywhere on the internet. Would shop here again in an instant.”

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Posted 3 years ago

“Easy to deal with”

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Posted 3 years ago

“Makita pole trimmer works as expected and has good reach. I already use the battery system with other tools, so I know the operating life will be enough for most jobs. Alan Wadkins delivered next day FoC. Great service and recommended”

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Posted 3 years ago

“Perfect purchase. Long reach hedge trimmers are spot on, delivery was next day. Thank you 👍”

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Posted 3 years ago

“Great service, great price and very quick delivery - what more do you need! Not used the Makita hedge cutter yet, but as you would expect from Makita it looks really well made and a class apart from some of the cheap petrol tools I have seen bought before. Just proves again you get what you pay for!”

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Posted 3 years ago

“Very good service and quick service.”

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Posted 3 years ago

“Excellent service as usual, thank you”

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Posted 3 years ago

“No problem ordering online and after ordering the communication via email was excellent. Next day delivery with an hour slot given again by email was spot on. and as for the goods well they were well packaged and in first-class condition.”

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Posted 3 years ago

“Very quick with delivery, can’t fault the service. Genuine quality tool at great price.”

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Posted 3 years ago

“Order online was very easy and free next day delivery, very happy .thanks”

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Posted 3 years ago

“I am happy about the products, they came just on time. You can definately trust the company.”

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Posted 3 years ago

“Ordered in the morning and the item arrived the following morning.”

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Posted 3 years ago

Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews