Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,307 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Parts were as described just what we were looking for,and prompt delivery to ourselves.”

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Posted 8 years ago

“Reasonable price . Next day delivery within price.”

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Posted 8 years ago

“Excellent service and quick safe delivery. Well packaged”

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Posted 8 years ago

“Rapid delivery at a good price.”

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Posted 8 years ago

“Prompt delivery, price was right.”

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Posted 8 years ago

“Fantastic service and fast delivery”

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Posted 8 years ago

“Product exactly as described. Received next working day. Would recommend.”

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Posted 8 years ago

“Great buisness to deal with quick and efficient. Good delivery service.”

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Posted 8 years ago

“very fast and efficient, great and easy website to use”

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Posted 8 years ago

“The shovel I bought is of first rate quality and the delivery charge was realistic. I received excellent service from Alan Wadkins Tool Store and recommend this supplier highly.”

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Posted 8 years ago

“Very accommodating”

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Posted 8 years ago

“excellent service and price..........thanks”

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Posted 8 years ago

“My first purchase from Alan Wadkins, I found them on the internet. Prices are right and the offer to run up all machines prior to despatch is an absolute bonus. Next day delivery is also very good as is their communication. Suming up - a very well run and professional outfit.”

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Posted 8 years ago

“Sorted out after an enquiry with nikki prompt service great communication skills and quality goods from milwaukee”

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Posted 8 years ago

“Sorted out after an enquiry with nikki prompt service great communication skills and quality goods from milwaukee”

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Posted 8 years ago

“Arrived promptly, good condition, not much more you can say about an empty box.. wish it had a drill in for the same price ...”

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Posted 8 years ago

“Great service and price although there was some issues with damage to my item on arrival Alan Wadkins team did all they could to replace it as soon as possible”

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Posted 8 years ago

“Cheapest product and very quick delivery. Will definately use again.”

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Posted 8 years ago

“I spent over £1000 on a piece of equipment, as soon as the order came through I’ve changed the date and said I needed it for another day in which they replied saying yes not a problem. It came on the original day, went to a different address, I didn’t know anything until called two days later. I had to hire this equipment which cost me over £100 and basically the company couldn’t have cared less it wasn’t their problem. My advice is shop elsewhere”

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Posted 8 years ago

Hi Paul Just a response to your review, it was myself who you spoke with on the phone, I firstly chased your order up from fedex for you as it hadn`t arrived on the day you thought it was supposed to be delivered. I then rang you back and informed you as to what Fedex had done with the parcel, And apologised to you on the phone firstly for them not leaving you some details of where the parcel was left and secondly for them delivering the parcel on the orginal day and not the date you had told them via email. The emails between yourself and fedex we don`t see and can only hope that there system and drivers follow what you have asked them to do. In this case this hadn`t happened and i said i would take this up with Fedex themselves for you as you wanted a reply from Fedex but then you wanted there number to contact them yourself which i gave you over the phone. If we didn`t care about our customer`s we wouldn`t be chasing up orders for them to see where or why they hadn`t been delivered or to get a solution to the outcome for them. Many thanks Martin

Posted 8 years ago

“quality goods thanks”

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Posted 8 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,307 reviews