Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.59

4.6 Rating 1,028 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 4 star review on 23rd May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though I decided to use different tiles for my renovation, I found the customer service from Tile Warehouse to be very good and I would definitely consider buying from them in the future for any other projects.”

Helpful Report

Hi Charlotte! Thank you for your fantastic 5-star review! We're so glad to hear that you had a positive experience with our customer service, even if you decided to go a different route for your renovation. Your feedback is truly appreciated! Whenever you're ready for your next project, we hope you'll consider us again. We're here to assist you! Best, Oliver Tile Warehouse Team

“Choice 10/10 . Price very competitive. Using the online service easy-peasy. Delivery next day. Delivery service 10/10.”

Helpful Report

Hi May! Thank you for your fantastic 5-star review! We're delighted to hear that you found our choice top-notch, and that you had a smooth experience with our online service. Your feedback on our pricing and delivery service is greatly appreciated! If you need anything in the future, don't hesitate to get in touch. We're always here for you! Best, Oliver Tile Warehouse Team

“Excellent service from start to finish. I needed my order moving a week forward and it was no problem at all. Very friendly and very efficient Thank you”

Helpful Report

Hi Maxine! Thank you for your wonderful 5-star review! We're thrilled to hear that you had an excellent experience with our service and that we could accommodate your request with ease. Your kind words about our team being friendly and efficient mean a lot to us! If you need anything else in the future, just let us know. We’re always here to help! Best, Oliver Tile Warehouse Team

“Easy ordering and super prompt delivery. Polite delivery driver”

Helpful Report

Hi M! Thank you for your amazing 5-star review! We're so pleased to hear that you found our ordering process easy and that the delivery was prompt. Your compliment about our delivery driver is much appreciated as well! If you have any questions or need assistance in the future, feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Excellent service customer service very good”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're delighted to hear that you received excellent service and that our customer service team made a positive impression. Your feedback is greatly appreciated! If you need anything in the future, please don't hesitate to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced excellent customer service. Your kind words mean a lot to us! Should you need any assistance in the future, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Very good service and great value for money, I would definitely recommend this company to anyone”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're so glad to hear that you had a great experience with our service and found our value to be excellent. Your recommendation means the world to us! If there's anything you need in the future, don’t hesitate to reach out. We’re always here to help! Best, Oliver Tile Warehouse Team

“Outlines from Tile Warehouse arrived exactly on time and on the day they stated, and the price was very satisfying.”

Helpful Report

Hi Brian! Thank you for your fantastic 5-star review! We're thrilled to hear that your order arrived on time and that you felt satisfied with the pricing. Your positive feedback means the world to us! If you have any further questions or need assistance, don’t hesitate to reach out. We're always here for you! Best, Oliver Tile Warehouse Team

“Excellent service”

Helpful Report

Hi Hilary! Thank you so much for your excellent 5-star review! We're thrilled to hear that you experienced great service with us. Your satisfaction is our top priority, and it's wonderful to know that we hit the mark. If there's anything else we can assist you with in the future, please don’t hesitate to reach out. We're here for you! Best, Oliver Tile Warehouse Team

“Good choice of materials Quick delivery”

Helpful Report

Hi Yuri! Thank you for your fantastic 5-star review! We're thrilled to hear that you found our materials to be a great choice and that your delivery was quick. Your feedback is greatly appreciated! If you need any assistance in the future, just let us know. We're always here to help! Best, Oliver Tile Warehouse Team

“Value for money. Speedy delivery. Most helpful delivery driver. Definitely recommend”

Helpful Report

Hi Sue! Thank you for your fantastic 5-star review! We're so glad to hear that you found great value in our products and that your delivery was speedy. It's wonderful to know our delivery driver made a positive impression as well! We truly appreciate your recommendation and look forward to serving you again in the future. If you need anything at all, just let us know. Best, Oliver Tile Warehouse Team

“Web site easy to use love the fact you can see tiles off the site on the area you want them in your home by just uploading a photo. My tiles were delivered at the specified time and were delivered with care. Great service tile warehouse and one happy customer.”

Helpful Report

Hi there! Thank you for your incredible 5-star review! We're thrilled to hear that you enjoyed using our website and found the photo upload feature useful for visualizing tiles in your space. It's fantastic to know that your tiles were delivered on time and with care. Your satisfaction is our top priority! If you ever need anything else or have questions in the future, don't hesitate to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

“Matched perfectly with our grey boards. Thx”

Helpful Report

Hi Gill! Thank you for your fantastic 5-star review! We’re so happy to hear that our tiles matched perfectly with your grey boards. Your satisfaction is our top priority, and it’s wonderful to know we could meet your expectations! If you need anything else, don’t hesitate to reach out. We’re always here to help! Best, Oliver Tile Warehouse Team

“Ease of ordering and Prompt delivery.”

Helpful Report

Hi Lynne! Thank you for your excellent 5-star review! We're so happy to hear that you found our ordering process easy and that your delivery was prompt. Your feedback is incredibly valuable to us! If there’s anything you need in the future, don't hesitate to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

“From start to finish the service was brilliant, staff very helpful and gave advice where needed. Even though I had over ordered they helped me return them and get refunded.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a brilliant experience from start to finish and that our staff was able to assist you with helpful advice. It’s great to know that the return process was smooth for you as well! If you ever need anything else, please don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Great quality and many beautiful patterns. They also send samples to make the proccess easier.”

Helpful Report

Hi Adriana! Thank you for your fantastic 5-star review! We're thrilled to hear that you loved the quality and variety of our patterns. It's great to know that the sample service made a positive difference in your decision-making process! If you ever need more assistance or have questions, just let us know. We're here for you! Best, Oliver Tile Warehouse Team

“Great service. Delivered on time. Nice tiles.”

Helpful Report

Hi Lucy! Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced great service and timely delivery. It’s wonderful to know you’re happy with our tiles! If there’s anything else we can assist you with in the future, don’t hesitate to get in touch. We're always here for you! Best, Oliver Tile Warehouse Team

“I am very pleased with the whole service. From ordering the tiles to delivery.”

Helpful Report

Hi Mustafa! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were pleased with our service, from ordering to delivery. Your feedback means a lot to us! If you ever need anything else or have questions in the future, please don't hesitate to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

“Super team, very helpful”

Helpful Report

Hi Stephen! Thank you for your fantastic 5-star review! We're thrilled to hear that you found our team to be super helpful. Your kind words truly motivate us to keep providing the best service possible! If you ever need assistance again, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“The first tile website I would go to . After placing my order I was kept informed of the date and time of arrival any problems they sorted out straight away . Very good service can’t ask for anything more .”

Helpful Report

Hi David! Thank you for your stellar 5-star review! We're thrilled to hear that you chose us as your go-to tile website and that our communication regarding your order made your experience even better. It’s fantastic to know that we could address any issues promptly for you! If you ever need anything else, just give us a shout. We're always here to help! Best, Oliver Tile Warehouse Team

“Great service!”

Helpful Report

Hi Rachel! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our service. Your kind words really inspire us to keep delivering the best for our customers! If you need anything in the future, don't hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 1,028 reviews