Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 1,917 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is outstanding. In the past I have had tiles that were damaged during delivery immediately replaced. Any problems you might encounter will be dealt with promptly by one of the members of staff. As they have a good range of tiles I don't look elsewhere as , when you need it, such good customer service is a blessing.”

Helpful Report

Hi J! Thank you so much for your amazing 5-star review! We’re delighted to hear that you had a positive experience with our customer service and that we could assist you promptly. It’s fantastic to know that our range of tiles keeps you coming back to us! Your kind words truly inspire us to continue providing the best service possible. We look forward to helping you again soon! Warm regards, Team Tile Warehouse

“Just waiting to see if I can get paint to match the blue tiles”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're excited to hear you’re exploring paint options to match your blue tiles. If you need any assistance or have questions as you go through the process, feel free to reach out to us! We appreciate your support and look forward to hearing about your creative project! Warm regards, Team Tile Warehouse

“Simple online ordering, delivered on time, great service and the tiles are perfect, very happy customer 😊👍”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our online ordering process simple and that your tiles arrived on time. Your satisfaction is our top priority, and it’s fantastic to know you’re a happy customer! 😊👍 We can't wait to serve you again soon! Warm regards, Team Tile Warehouse

“Great quality tiles at an amazing price. Superfast delivery”

Helpful Report

Hi Kerry! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you loved the quality of our tiles and that the delivery was superfast. Our goal is always to provide great products at amazing prices, and it’s wonderful to see that reflected in your experience. We can't wait to assist you again in the future! Warm regards, Team Tile Warehouse

“Tiles are brilliant delivery service rubbish”

Helpful Report

Hi Leonard! Thank you for your 5-star review! We're thrilled to hear that you love the tiles. We apologise for the delivery service not meeting your expectations and appreciate your feedback, as it helps us improve. We're always here to assist you, so please don’t hesitate to reach out if you have any concerns. Best wishes, Team Tile Warehouse

“Quality tiles, good price, cheap delivery, not slow”

Helpful Report

Hi Darren! Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our tiles to be of quality and at a great price. It’s also wonderful to know that our delivery service met your expectations. We always aim to provide efficient service, and it’s great to see that recognized! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“i was impressed with the service”

Helpful Report

Hi Cathal! Thank you for your fantastic 5-star review! We're thrilled to hear that you were impressed with our service. Providing exceptional customer experiences is our top priority, and it’s great to know we succeeded with you. Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Great website Good products Good prices”

Helpful Report

Hi Ruth! Thank you for your fantastic 5-star review! We're thrilled to hear that you love our website, products, and prices. It's our goal to provide a seamless shopping experience, and we’re glad that resonated with you. We appreciate your support and look forward to serving you again! Warm regards, Team Tile Warehouse

“Tile samples arrived within three days of ordering, they were packaged well with no breakages. Lovely looking tiles and robust in their makeup. Still deciding amongst various samples.”

Helpful Report

Hi Barry! Thank you for your fantastic 5-star review! We're delighted to hear that your tile samples arrived promptly and were packaged well. It's wonderful to know that you find them lovely and robust. Take your time deciding—your satisfaction is what matters most! Looking forward to assisting you further! Warm regards, Team Tile Warehouse

“100%, no faults, grat goods, great price, great delivery!”

Helpful Report

Hi Mark! Thank you for your fantastic 5-star review! We’re so glad to hear that you’re happy with our goods, prices, and delivery. Your positive feedback is greatly appreciated and it motivates us to keep providing the best service possible. Looking forward to serving you again! Warm regards, Team Tile Warehouse

“Very good company From start to finish”

Helpful Report

Hi Glenn! Thank you for your fantastic 5-star review! We’re so glad to hear you had a great experience with us from start to finish. Your kind words truly mean a lot to our team, and we can’t wait to serve you again in the future! Warm wishes, Team Tile Warehouse

“I ordered 12 tiles but only 6 arrived. I contacted them and their was no quibble just action. The missing 6 arrived 24 hours later. Well done . Nice company and product was as described.”

Helpful Report

Hi CJ! Thank you for your stellar 5-star review! We’re delighted to hear that you had a positive experience, especially with our quick response to your needs. Your kind words about our company and product mean a lot to us! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“The tiles will be good for our mosaic wall art and service was excellent. The warehouse range me confirm the address as I had completed it slightly wrong. The driver then rang when he got to the destination to confirm the address. Well done all”

Helpful Report

Hi Linda! Thank you for your wonderful 5-star review! We’re thrilled to hear that our tiles will be perfect for your mosaic wall art, and it’s fantastic to know our team provided excellent service in confirming the address. Communication is key, and we’re glad that the driver ensured everything went smoothly! We can’t wait to see your finished project, and we look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Excellent service, ordered on Monday, delivered on Wednesday. Fully advised of delivery time. Tiles are even better than we expected and a very competitive price.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re thrilled to hear that your order arrived promptly and that you’re happy with the tiles – we always aim to exceed expectations! Your kind words about our service and competitive pricing mean the world to us. We look forward to serving you again in the future! Best wishes, Team Tile Warehouse

“This company was very pleasant to deal with and very efficient. Three sample tiles were sent very quickly and the delivery of the order was prompt. They were helpful on the telephone. I would highly recommend.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re so glad to hear that you had a pleasant and efficient experience with us. Our team is always here to help, and your recommendation is greatly appreciated. Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Peter was excellent in helping choose fittings and his customer service was top notch.”

Helpful Report

Hi Gavin! Thank you for your incredible 5-star review! We’re thrilled to hear that Peter provided excellent assistance in helping you choose your fittings and that you experienced top-notch customer service. Your kind words mean a lot to us, and we’re so happy to know you had a great experience! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Excellent service from start to finish Highly recommended”

Helpful Report

Hi Cheryl! Thank you for your fantastic 5-star review! We’re so pleased to hear that you experienced excellent service from start to finish. Your recommendation means the world to us! We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Great sample dispatch and excellent order delivery - very happy thank you”

Helpful Report

Hi AMC! Thank you for your amazing 5-star review! We’re thrilled to hear that you were pleased with our sample dispatch and order delivery. Your happiness is what we strive for, and it’s wonderful to know we met your expectations! We can’t wait to assist you again! Warm regards, Team Tile Warehouse

“Lovely service, got everything quick. Massive discount and it's quality stuff, the graphite porcelain 600/300 I got, really nice finish . Also great advice on the phone in person.”

Helpful Report

Hi James! Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received lovely service and got everything quickly. It's great to know you found a massive discount and quality in our graphite porcelain! Your appreciation for the advice, both over the phone and in person, truly means a lot to us. We can’t wait to help you again soon! Warm regards, Team Tile Warehouse

“An excellent service from Tile Warehouse. Delivered promptly and efficiently by delivery man.”

Helpful Report

Hi Rhona! Thank you for your wonderful 5-star review! We’re delighted to hear that you received prompt and efficient service from our delivery man. Your feedback truly brightens our day! We look forward to serving you again soon! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,917 reviews