Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 1,768 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to obtain samples and order, fast and efficient delivery and well packaged.”

Helpful Report

Hello, thank you for leaving your 4 star rating. Please do not hesitate to contact us should you require any further assistance. Kind Regards, Emma

“Some tiles were broken on arrival but they quickly sent out replacement tiles. I do think the delivery charge for small amounts is excessive like mine.”

Helpful Report

Hello, Thank you for leaving your 4 star rating. I am happy to hear we resolved your issue quickly. We do have to charge a standard delivery fee as we are online only. Kind Regards Emma Assistant Manager

“Tile samples received in good condition, not sure at present who I will go with.”

Helpful Report

Hello, Thank you for leaving your star rating. I am pleased to hear you are happy with your sample. If you have any further queries please do not hesitate to contact us and we will be more than happy to assist you. Kind Regards, Emma

“It was great”

Helpful Report

Hello, Thank you for leaving your star rating. If you would like to expand on your experience, please contact us on customer.service@tilewarehouse.co.uk. Kind Regards Emma

“Good service and products”

Helpful Report

Hello, Thank you for leaving your star rating. If you would like to expand on your experience please contact customerservice@tilewarehouse.co.uk. Kind Regards Emma

“Good service…free delivery and free sample shame the colour was not quite right. Would definitely use again”

Helpful Report

Hello, Thank you for leaving your star rating. If you would like to tell us a little bit more about the sample you ordered, please contact us on customerservice@tilewarehouse.co.uk Kind Regards Emma

“Order process was easy and oreder was delivered on 5he date specified.”

Helpful Report

Hi Jim! Thank you for your great 4-star review! We’re thrilled to hear that the order process was easy for you and that your delivery arrived on time as specified. Your feedback motivates us to keep providing a seamless experience for all our customers. If there’s anything more we can do for you or if you have any questions, please feel free to reach out. We look forward to serving you again! Best regards, Roger Tile Warehouse Team

Tile Warehouse is rated 4.5 based on 1,768 reviews