Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,835 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another easy order. Website is easy to use, and order arrives exactly when expected, all intact - thanks!”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our website easy to use and that your order arrived exactly as expected. It’s our priority to ensure everything comes intact and on time. We can't wait to serve you again soon! Best wishes, Team Tile Warehouse

“Absolutely 💯 great quality materials. Delivery was fast too.”

Tile Warehouse 5 star review on 24th September 2025

Helpful Report

Hi Elizabeth! Thank you for your amazing 5-star review! We're so glad to hear that you loved the quality of our materials and that the delivery was fast. Your satisfaction means everything to us, and we strive to provide the best experience possible. Looking forward to serving you again! Warm regards, Team Tile Warehouse

“Great selection at very reasonable prices Order arrived as stated and all items were packaged well”

Helpful Report

Hi there! Thank you for your amazing 5-star review! We're delighted to hear that you found our selection to be great and our prices reasonable. It’s fantastic that your order arrived without any issues and was well-packaged. Your satisfaction is our top priority, and we appreciate your feedback! We look forward to serving you again very soon! Warm regards, Team Tile Warehouse

“Beautiful tiles great price prompt delivery very pleased with my purchase would recommend company to others”

Helpful Report

Hi there! Thank you so much for your amazing 5-star review! We're delighted to hear that you're pleased with your beautiful tiles and that our prompt delivery met your expectations. Your recommendation means a lot to us! We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“I'm happy that I purchased from tile warehouse. I made some enquiries before I ordered which their team was vey helpful with and followed up quickly. I also ordered several samples at very low cost, which arrived quickly. I'm pleased with the pallet plus of tiles that I chose, and delivery was on time and with no breakages.”

Helpful Report

Hi Mark! Thank you for your fantastic 5-star review! We’re so glad to hear that our team was helpful and that you received your samples quickly. It’s great to know you’re pleased with your pallet of tiles and that the delivery was on time with no breakages. Your satisfaction is our top priority, and we truly appreciate your feedback! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Quick delivery, good quality, competitive pricing, helpful”

Helpful Report

Hi Peter! Thank you for your amazing 5-star review! We're so pleased to hear that you had a great experience with our quick delivery, quality products, and competitive pricing. Our team is always here to help, and it’s wonderful to know you found our service helpful. We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Very prompt delivery , driver was most helpful and didn't just dump the pallet at the end of the drive, this followed an easy ordering process and good updates about the delivery times Would recommend”

Helpful Report

Hi Andy! Thank you for your fantastic 5-star review! We're so pleased to hear that you had a smooth ordering process and that our driver went the extra mile to ensure your delivery was handled with care. Your recommendation means a lot to us! We look forward to serving you again! Warm regards, Team Tile Warehouse

“This is best company for tiles.Best price good colitis and fast delivery”

Helpful Report

Hi Tuner! Thank you for your amazing 5-star review! We're so glad to hear that you think we're the best company for tiles and that you appreciate our competitive prices and fast delivery. It's our mission to provide excellent service and quality products to our customers. We look forward to helping you again in the future! Warm regards, Team Tile Warehouse

“Everything was easy and straight forward.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're delighted to hear that everything was easy and straightforward for you. Our aim is to make the shopping experience as seamless as possible, and your feedback really affirms that we’re on the right track. We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Very easy to order, helpful staff, and very knowledgeable, quick delivery, and easy return when over ordered.very competitive prices, very pleased with whole service from start to finish,”

Helpful Report

Hi Christine! Thank you for your amazing 5-star review! We're so pleased to hear that your ordering experience was easy and that our staff were helpful and knowledgeable. Quick delivery and a smooth return process are definitely part of our commitment to excellent service, and it's lovely to know you found our prices competitive. We look forward to helping you again in the future! Warm regards, Team Tile Warehouse

“Canaletto Beige Terrazzo Effect Tiles 60x60cm. I had seen these tiles in another well known tile store and Tile warehouse were significantly cheaper. These tiles are beautiful and I worked the colour scheme around them for my new kitchen. Exceptional quality and striking design. I have had several comments on how nice they are . Professional, quick and hassle free delivery. I have already recommended Tile Warehouse to friends and family.”

Tile Warehouse 5 star review on 23rd September 2025

Helpful Report

Hi Jingram! Thank you for your amazing 5-star review! We’re so happy to hear that you found the Canaletto Beige Terrazzo Effect Tiles at a better price with us and that they are the perfect fit for your new kitchen. It’s wonderful to know you’ve received so many compliments on their beauty and quality. We truly appreciate your recommendation to your friends and family, as it means the world to us. Looking forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Great experience, ordered many samples from various places. Decided on some from here for my bathroom renovation, olive green ones. Came on the day I had selected. Delivery was great. Happy with my purchase. Added on some grout and things too.”

Helpful Report

Hi MrsEggy! Thank you for your amazing 5-star review! We're so happy to hear about your experience ordering samples and that you chose our olive green tiles for your bathroom renovation. It's great to know that everything arrived on the day you selected and that you’re pleased with your purchase, including the additional grout and supplies. We appreciate your support and can't wait to assist you again! Warm regards, Team Tile Warehouse

“Great tiles, high quality.”

Helpful Report

Hi Nathalia! Thank you for your amazing 5-star review! We're so glad to hear that you love the quality of our tiles. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to helping you with your future projects! Warm regards, Team Tile Warehouse

“Good product at a fair price and excellent speedy delivery.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're so glad to hear that you found our product to be a great value and that the delivery was speedy. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“The product and price was excellent but the delivery was disappointing. Delivery company said they had delivered my item and sent me a receipt but the driver took it back to the depot after many phone calls including yourself who you did not call me back it was received 3 days later”

Helpful Report

Hi Leonard! Thank you for your honest feedback and for the 5-star rating! We're glad to hear you were pleased with the product and price. We sincerely apologise for the delivery issues you experienced; this is not the standard we aim for. Your feedback is invaluable, and we’ll work closely with our delivery partners to ensure this situation is addressed. We appreciate your understanding and patience, and we hope to serve you much better in the future! Warm regards, Team Tile Warehouse

“Great customer service, fast delivery, good value for money. Lovely tiles.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're so pleased to hear that you were impressed with our customer service, fast delivery, and the value we offer. It's always nice to know our lovely tiles are making our customers happy! We look forward to welcoming you back soon! Warm regards, Team Tile Warehouse

“Love the tiles, they looks fab and good value. Although so many were damaged on arrival but company were brilliant at sending replacements”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're so glad you love the tiles and find them to be good value. We apologize for the damaged items upon arrival, but it’s wonderful to hear that our team's response in sending replacements was helpful. We strive to ensure our customers are completely satisfied! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Great price and prompt delivery.”

Helpful Report

Hi Sean! Thank you for your amazing 5-star review! We're so glad to hear that you enjoyed our great prices and prompt delivery. We strive to make every aspect of your shopping experience as smooth as possible. Looking forward to your next visit! Warm regards, Team Tile Warehouse

“Tile Warehouse have given me a superb shopping experience. The choice of tiles is so vast, and I found the exact tile I was looking for. They have not been put in place just yet, I can’t wait to see my new porch floor, it’s going to look amazing. The customer care is excellent. The delivery was excellent. I have nothing but praise for Tile Warehouse. Than you so very much.”

Helpful Report

Hi there! Thank you so much for your amazing 5-star review! We're delighted to hear that you found exactly what you were looking for in our vast selection of tiles. It's wonderful to know that you had a superb shopping experience, and we appreciate your kind words about our customer care and delivery. We can't wait for you to see your new porch floor—it sounds like it's going to be stunning! Looking forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Had the tiles we wanted, good price, quick delivery and tiles as described! Good communication as well, Would recommend!”

Helpful Report

Hi I! Thank you for your amazing 5-star review! We're so pleased to hear that we had the tiles you wanted at a good price, and that our delivery was quick. It's also great to know that our communication met your expectations. Your recommendation means a lot to us! We look forward to helping you again soon! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,835 reviews