Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,783 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,783 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 27th January 2026

Tangent Ambridge

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

210

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, fast delivery during the busy season.”

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Posted 1 month ago

Thank you for sharing your feedback. We’re glad you were happy with our service and the fast delivery during the busy season. We appreciate your support and look forward to serving you again. Kind regards, Team Thomas Bird London

Posted 1 month ago

“My first order was stolen by the carrier and customer service investigated and made it right and sent me another pair by a different carrier I really appreciate the professionalism. You have definitely made a long-term customer. The shoes are absolutely phenomenal!!!”

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Posted 2 months ago

Thank you for sharing your experience, Christopher. We’re glad we could resolve the issue and that you’re happy with the shoes and service. We truly appreciate your loyalty and look forward to serving you again. Kind regards, Team Thomas Bird London

Posted 2 months ago

“Excellent service, great quality shoes”

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Posted 2 months ago

Thank you for your review. We really appreciate all the feedback we get.

Posted 2 months ago

“There really isn’t much to say, they are excellent — the products, the service, the shipping is fast and above all they are reliable. I have nothing negative to mention. In short, they are a great investment.”

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Posted 2 months ago

Dear Emmanuel,, Thank you so much for taking the time to review Thomas Bird and also for your lovely comments regarding our service as well as our products. We really appreciate your loyalty. Kind Regards Ann

Posted 2 months ago

“Excellent...”

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Posted 2 months ago

Dear Martin, Thank you for your review. We’re thrilled you had an excellent experience with Thomas Bird London and we appreciate your kind words. Kind regards, Team Thomas Bird London

Posted 2 months ago

“Very pleased with the quality of the leather and also of the shoe polish kit. The order arrived in a timely manner and all was as advertised on the website. Very pleased”

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Posted 2 months ago

Dear Carlos, Thank you very much for your review of Thomas Bird. We are really pleased to hear how happy you are with your Oxblood belt and shoe care pack and insoles and hope to see you back shopping with us again soon. Kind Regards Ann

Posted 2 months ago

“No issues with ordering process and boots were delivered very quickly.”

Thomas Bird London 5 star review on 29th November 2025

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Posted 2 months ago

Dear Customer, Thank you so much for your review and photo.We’re delighted the ordering process was smooth and that your boots arrived quickly. If you need any more assistance, we’re here to help. Kind regards, Team Thomas Bird London

Posted 2 months ago

“I received fantastic customer support via your Website's online chat feature. I had several questions since I could not try on the boots in person. My customer service rep delivered the goods. Thanks again!”

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Posted 2 months ago

Dear Patrick, Thank you so much for your review of Thomas Bird we are so pleased you received the support and advice you needed prior to your purchase. We know it's never easy buying online but we are always here to help. Kind Regards Ann

Posted 2 months ago

“Excellent service from the customer service team. I reached out because I was between sizes and needed some assistance. They measured a couple of boots for me and provided a size recommendation, which I ended up purchasing — and the fit is perfect!”

Thomas Bird London 5 star review on 20th November 2025

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Posted 2 months ago

Dear Vinci, Thank you for your wonderful review. We’re delighted the size recommendation helped and that the fit is perfect. If you ever need any more assistance, we’re here to help. Kind regards, Team Thomas Bird London

Posted 2 months ago

“Mayfair shoes that look and feel magnificent”

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Posted 2 months ago

Dear Jag, Thank you for sharing your kind words. We’re thrilled that you love the Mayfair shoes and that they look and feel magnificent. We look forward to welcoming you back soon. Warm regards, Team Thomas Bird London

Posted 2 months ago

“Excellent service. The shoes were dispatched chef efficiently and arrived very well packaged complete with a personalized thank you note in the box.”

Thomas Bird London 5 star review on 19th November 2025

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Posted 2 months ago

Dear Bill, Thank you so much for reviewing Thomas Bird. We are so happy to hear how happy you are and we love your wedding picture you both look so beautiful. We hope you had a lovely day. Kind Regards Ann

Posted 2 months ago

“All perfect....”

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Posted 3 months ago

Dear amedeo, Thank you for your wonderful feedback. We’re thrilled to hear that everything was perfect. We look forward to welcoming you back soon. Warm regards, Team Thomas Bird London

Posted 3 months ago

“Friendly and Responsive service”

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Posted 3 months ago

Dear Thomas Bird Customer, Thank you so much for your review it's always so nice to hear from our customers around the world and how happy they are with not only our products but also our service. We hope you are enjoying wearing your new shoes and look forward to welcoming you back soon. Kind Regards Ann

Posted 3 months ago

“Great product and service. Thank you as always.”

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Posted 3 months ago

Dear Sam, Thank you for your kind words! We’re delighted to hear that you’re happy with both our product and service. Your continued support means the world to us! Warm regards, Team Thomas Bird London

Posted 3 months ago

“Great boots, best I have ever owned and that includes Oliver Sweeny, RM Williams and Church. Customer services was very helpful and easy to speak to. Small companies are great. Immediately using my points to purchase a second pair.”

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Posted 3 months ago

Dear Stephen, Thank you for your fantastic review! We are thrilled to hear that you consider our boots to be the best you've ever owned, especially compared to such esteemed brands. We're also glad that our customer service team was there to assist you – supporting our customers is always a priority for us. Enjoy your second pair! Warm regards, Team Thomas Bird London

Posted 3 months ago

“Fantastic, classic, well made shoes and I look forward to purchasing my next pair 😊”

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Posted 3 months ago

Dear Scott, Thank you for your wonderful review! We're delighted to hear that you love our classic shoes and appreciate their quality. We can't wait to welcome you back for your next pair! 😊 Warmest regards, Team Thomas Bird London

Posted 3 months ago

“Thomas Bird and their customer service is without question, the BEST! Never before have I experienced a company so dedicated to their customers. Thank you!”

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Posted 3 months ago

Dear Paul, Thank you so much for your glowing review! We’re thrilled to know that you experienced our commitment to exceptional customer service. Your kind words motivate us to keep striving for the best in everything we do. Warmest regards, Team Thomas Bird London

Posted 3 months ago

“I ordered the oxblood Benson whilecut and matching belt, these shoes and belt are sharp, shipping was very fast, i couldn't be happier with my purchase!”

Thomas Bird London 5 star review on 17th October 2025

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Posted 4 months ago

Dear Eric, Thank you very much for your great review of Thomas Bird. We are really pleased to hear you were so happy with your shoes, belt and shoe cream as well as the service. The Benson Wholecuts in Oxblood look great in the picture. Kind Regards Ann

Posted 4 months ago

“My fourth pair of shoes from Thomas Bird - they are simply the best quality and value on the market!”

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Posted 4 months ago

Dear Charles, Thank you for your fantastic review! We're thrilled to hear that you've chosen Thomas Bird for your fourth pair of shoes. Your loyalty means the world to us, and it's wonderful to know that you find our quality and value unmatched in the market. Warm regards, Team Thomas Bird London

Posted 4 months ago

“Great customer service, fast delivery and keep you in the loop”

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Posted 4 months ago

Dear Martin, Thank you for your wonderful review. We're delighted to hear that you appreciated our customer service and speedy delivery. Keeping you informed throughout your experience is our priority, and it's great to know that it made a positive impression. Warmest regards, Team Thomas Bird London

Posted 4 months ago

Thomas Bird London is rated 4.9 based on 1,783 reviews