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Thomas Bird London Reviews

4.9 Rating 1,442 Reviews

97 %

of reviewers recommend Thomas Bird London

Company Reviews

Product Reviews

4.9

Based on 1,442 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 9th April 2024

Thomas Bird London 5 star review on 22nd March 2024

Thomas Bird London 5 star review on 4th March 2024

Thomas Bird London 5 star review on 21st February 2024

Thomas Bird London 5 star review on 18th February 2024

Thomas Bird London 5 star review on 18th February 2024

Thomas Bird London 5 star review on 18th February 2024

83

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am yet to wear my recent purchase but I love the shoes. They are stunning both in craftmanship and the colour I chose. It is absolutely great when you get to feel excited on buying something well worth the costs and complimented by an excellent customer service. I was not expecting the delivery to be as quick nor as smooth. I shall treat myself again and would happily highly recommend Thomas Bird to anyone who wish to shop with confidence knowing they are going to get the best service. A Very Satisfied Customer here. Thank you.”

Posted 2 months ago

“Very good service.”

Posted 2 months ago

“Shipping was fast and the shoes were packaged well. The shoes fit true to size so no need to engage customer service. Would definitely consider purchasing a second pair of shoes based on how smooth everything was and the quality of shoe received.”

Posted 2 months ago

“The shoes are exactly as described. If you want a quality, well made shoe that looks and feels good on your feet I strongly recommend Thomas Byrd foot wear.”

Posted 2 months ago

“Great bespoke footwear, however I would like to see 1/2 size options as I'm a genuine 9 1/2 and find it a bit frustrating having to endure the breaking in process. Other than that I'm very impressed.”

Posted 2 months ago

“Amazing quality and customer service!”

Posted 2 months ago

“Excellent service as always.”

Posted 2 months ago

“Rang customer services on 4 different times no answer , emailed customer service also no reply Poor experience”

Posted 2 months ago

“Super easy to order from and fast delivery to the US.”

Posted 2 months ago

“Great boot and incredibly easy to order and the fastest shipping I have had and I order a lot of boots!”

Posted 2 months ago

“You did. Awesome. I had return the shoes two different times for a smaller size and you took care of shipping cost and it was a quick process. Thank you so much. You may want to consider a special size guide for American purchasers. The European sizes are a lot different. I’m a size 10 in US and had to go with a size 8 (41) with you all. Cheers.”

Posted 2 months ago

“Service was very good, the order arrived pretty much the next day and was kept informed the whole way”

Posted 2 months ago

“It was great. Responses were prompt and useful.”

Posted 2 months ago

“Fast shipping from the UK to Nashville, TN and a great purchasing experience. Thank you :)”

Posted 2 months ago

“These shoes are great and the ordering process was extremely easy. My order was here within days and since ordering one pair I have bought an additional 3 more pairs. Say hello to Thomas and goodbye to Salvatore!!”

Posted 2 months ago

“Great shoes. They shiped fast and were packed well through DHL. I love how the shoes look... no other brogue boot looks quite like the Montanas. My only issue's are the leather in the very front of the shoes on the top where the wingtip starts in the middle of the shoe probably could have been stitched a little better, and the blake stitching is beautifully done but the thickness of the sole and the quality of the sole is a little questionable for how expensive they were. But they are beautifully done hand made Italian leather shoes. Maybe not something you should wear out in the rain or extreme weather conditions. The catalog gave me is great as well. I would maybe buy some nice dress shoe from Thomas Bird again, but I've got Spainsh Leather Boots with Good year welts that were almost 100 dollars cheaper than the Montanas.”

Posted 2 months ago

“Bought a pair of blue Chelsea leather boots and green Benson's. Absolutely thrilled with both the products. Perfect.”

Posted 2 months ago

“The shoes are beautiful (blue is a fantastic colour indeed) and were shipped quickly and in pristine condition. Customer service is excellent.”

Posted 2 months ago

“Top notch customer service.”

Posted 2 months ago

“I ordered the wrong size and they were helpful in assisting me with an exchange.”

Posted 2 months ago

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Thomas Bird London is rated 4.9 based on 1,442 reviews