The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with purchases and service.”

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Posted 5 years ago

“It will be lovely to look round the shop again,and spoil myself”

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Posted 5 years ago

“First time ordering well impressed with the wool feels lovely and soft double knitting and seems to go a long way will order again but bought two lots so will be a while”

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Posted 5 years ago

“Ordered multi colour balls of woolfor a stripy blanket. Came in daysand I am really pleased. I will be ordering again.”

The Wool Factory Ltd 5 star review on 6th May 2021

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Posted 5 years ago

“Efficient ordering and delivery- the impact of covid and timescale on delivery was highlighted .”

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Posted 5 years ago

“Avery fair company who treat their customers with respect”

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Posted 5 years ago

“Always pleased with service from this company.”

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Posted 5 years ago

“Good value”

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Posted 5 years ago

“excellent service and quality of products I knit a lot in pure wool so much choice 😀 knitting in drops wool pic &mix lap blankets”

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Posted 5 years ago

“I came across this company on Facebook so ordered some wool as the price was good and was well pleased with the quality and how fast it arrived”

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Posted 5 years ago

“Very prompt order deliveries, quality products at reasonable prices. Especially like the draw string bags the wool comes in.”

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Posted 5 years ago

“I am always more than pleased with the goods I purchase. Brilliant speedy dispatch of orders. Quality of yarn is excellent”

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Posted 5 years ago

“Brilliant. Quick service and very well priced yarns. Definitely use again and recommend to family and friends over and above other online yarn suppliers.”

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Posted 5 years ago

“Great beautiful wool so soft packed very well”

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Posted 5 years ago

“The 400gr balls of Aran are lovely....I have purchased different colours and delivery is excellent”

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Posted 5 years ago

“Excellent service and product, will use this service again”

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Posted 5 years ago

“Very good customer service when I wanted to return a recent purchase. No quibble straight forward return and money back.”

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Posted 5 years ago

“Very pleased with the quality and service”

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Posted 5 years ago

“I am very pleased with the service from The Wool Factory. Very quick delivery, even in these difficult times. I also managed to get quite a bit of one of my favourite at a very reasonab le price in the sale, to add to my ever increasing stash...... A good selection of yarns at competitive prices.”

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Posted 5 years ago

“Received my wool quickly and efficiently, was emailed updates regularly about my orxer, fab service”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews