The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Very prompt service and good quality products.”

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Posted 1 year ago

“Very nice wool and quick delivery.Will definitely use again”

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Posted 1 year ago

“I was highly satisfied with my experience with the Wool Factory,their product was first class,the wool was beautiful, easy to knit and I am so pleased with the finished cardigan ,I will definitely be ordering again”

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Posted 1 year ago

“FANTASTIC place to buy from, quality wool and they go above and beyond to get the order right even including a little note.I required a particular batch number and they found it for me.They really make you feel a valued customer.One big thank you from me”

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Posted 1 year ago

“Have ordered from you so many times and the wool has always been delivered promptly. Constantly knitting for my six grandchildren and many many great neices and nephews and find the cost of your wool very reasonable. Last two Items I have knitted have been for my eldest Granddaughter in her late teens and my daughter.”

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Posted 1 year ago

“I found the wool and pattern very easy and the parcel was delivered on the day at the time I was notified. Well done everyone”

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Posted 1 year ago

“Quite simply my favourite wool shop in the country.”

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Posted 1 year ago

“Fast, efficient service with friendly helpful staff, loved packaging with sheep design.”

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Posted 1 year ago

“Lovely wool and it knits well. Loved the email you sent me explaining everyone's job involved in getting me the wool and sending it. Thanks”

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Posted 1 year ago

“Cannot fault the satisfaction from this wool company, will order again when l have used the beautiful wool up, thankyou”

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Posted 1 year ago

“Absolutely love using the TWF for my yarn, everyone is so friendly and helpful.”

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Posted 1 year ago

“Speedy delivery”

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Posted 1 year ago

“You had what I wanted and I thank you very much for your time and trouble”

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Posted 1 year ago

“Fast delivery. Good quality wool and colours true to website. Excellent service.”

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Posted 1 year ago

“Fast efficient service! Good quality wool at a reasonable price!”

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Posted 1 year ago

“Very easy to order from their great list of wools. Also great value”

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Posted 1 year ago

“Website easy to search, quick and clear. Order processed quickly and accurately. Post delivery reliable because not via couriers who are time limited finding addresses of houses with names not numbers. Thank you Wool Factory keep up the good work.”

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Posted 1 year ago

“Great choice of yarn. Fast delivery.”

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Posted 1 year ago

“Good value wool with excellent quick delivery”

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Posted 1 year ago

“I am very happy with the product received and the speed with which the order was processed and delivered.”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews