The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I have used this site and was delighted with the choice, value for money and excellent customer service. I will definitely use again and when I get chance intend to visit the shop.”

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Posted 5 years ago

“The price of the wool in this shop is both keen and competitive and the customer service is excellent. I have no qualms in recommending The Wool Factory to prospective buyers. I certainly will be back for more. Thank you.”

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Posted 5 years ago

“This was my first order from The Wool Factory. I liked their selection of yarns the prices were good. The delivery was quick and on arrival, the quality is excellent. I love receiving squishy parcels.😄”

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Posted 5 years ago

“I think your wool is very good to knit with and good value for money and you can also can get all what you want for your knitting project as well.”

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Posted 5 years ago

“Brilliant service fast delivery and great wool and good prices I will always buy off them and communication is first class”

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Posted 5 years ago

“Delivery is excellent and a good product at a good price.”

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Posted 5 years ago

“Love this site, very reasonably priced, some products border on ridiculously cheap, excellent quality and delivered so quickly. And in my last order they included a free mug!”

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Posted 5 years ago

“Very quick delivery.”

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Posted 5 years ago

“The wool is brilliant so soft and only took a couple of days to arrive. Will definitely be ordering more. Thank you all so much”

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Posted 5 years ago

“I am very happy with the wool I purchased to knit for my new great grandson. The order arrived on time and was as expected. I would buy from the company again.”

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Posted 5 years ago

“I recently ordered a digital knitting pattern which I cant find anywhere on my phone. I have emailed the Wool Favtory twice and have had no reply so therefore overpaid for something whochbo dont have.”

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Posted 5 years ago

Hi Gillian, Thank you for your review and our apologies about this. Please could you check your email 'spam' folder, for some reason our reply emails to 'yahoo' email accounts are currently being picked up as 'spam'. We will have emailed back regarding your purchase. Once you have found these emails please would you mind updating your review. Thank you

Posted 5 years ago

“Efficient service, competitive prices, lovely yarn available in attractive array of colours”

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Posted 5 years ago

“Great service, very quick delivery, prices are very good will certainly use again”

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Posted 5 years ago

“I received my wool within days and it is very good aran wool thank you”

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Posted 5 years ago

“Excellent service. So much wool to choose from.”

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Posted 5 years ago

“The second order i have from The Wool Factory, prompt service good quality wool”

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Posted 5 years ago

“Very good value for money and arrived within a couple of days of ordering.”

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Posted 5 years ago

“Very pleased with service received and all the yarn I have purchased.”

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Posted 5 years ago

“Excellent selection of high quality wool. Fast delivery and easy to use website.”

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Posted 5 years ago

“Very good value and service”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews