The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with my recent purchase. Interesting variety of 'lucky dip' yarn. Yet to decide how to use it. Very reasonable prices. Delivery reasonable but not very accurate tracking- didn't tell me which day it would arrive.”

Helpful Report

Posted 6 years ago

“brilliant service you can get what you are looking for would recommend”

Helpful Report

Posted 6 years ago

“Good quality, fast delivery”

Helpful Report

Posted 6 years ago

“Very pleasant people orders arrived very quickly I will be a frequent shopper”

Helpful Report

Posted 6 years ago

“Very quick delivery, good prices, great choices you tick all my boxes 📦 many thanks”

Helpful Report

Posted 6 years ago

“Excellent Customer Services and delivery time.”

Helpful Report

Posted 6 years ago

“Fast dispatch, everything in the order was perfect, couldn't fault it”

Helpful Report

Posted 6 years ago

“What a incredible compay especially in these abnormal times. I buy their wool ast various times , good qualkity, quick delivery amazing prices and what is more tey respond very quickly to any queries. Long may they contuue wit this level of service”

Helpful Report

Posted 6 years ago

“Easy to find the wool I was looking for and great prices. friendly staff with regular updates on my order. Fast delivery I will be ordering from here more often, thank you.”

Helpful Report

Posted 6 years ago

“I always receive my goods on time, even during this covid 19.”

Helpful Report

Posted 6 years ago

“Both online and in store, the service is excellent and the staff are so friendly and helpful.”

Helpful Report

Posted 6 years ago

“Always good quality and pro.pt service”

Helpful Report

Posted 6 years ago

“Ordered wool and received very quickly. This was my second order, very satisfied. Thank you.”

Helpful Report

Posted 6 years ago

“Really pleased to have found this company. I find them to be both responsive and helpful - a rarity these days!”

Helpful Report

Posted 6 years ago

“Brillant fast service and quality of wool excellant”

Helpful Report

Posted 6 years ago

“High quality wool, received very quickly. Will definitely be using your website again. Thank you”

Helpful Report

Posted 6 years ago

“Delivery was very quick and packaged well. Lovely soft wool, white is a true white, grey is a nice shade. Knits up well and keeps shape. Very pleased.”

Helpful Report

Posted 6 years ago

“Good delivery, beautifully packed.”

Helpful Report

Posted 6 years ago

“Good service and good selection of yarns. I only have only bought wool DK and good choise of colours.”

Helpful Report

Posted 6 years ago

“wool package really great and delivery spot on”

Helpful Report

Posted 6 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews