The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying my wool and accessories from The Wool Factory for about 12 months because they have a wide range very competitively priced wool , brilliant service , excellent packaging and have NEVER let me down”

The Wool Factory Ltd 5 star review on 19th July 2021

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Posted 5 years ago

“the wool was lovely the pattern however was not possible to download all i got was blank page no reply to my email won't be using this site again”

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Posted 5 years ago

“Quick service, great products, will definitely use again.”

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Posted 5 years ago

“Lovely choice of wool and colours. Always prompt with posting wool”

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Posted 5 years ago

“Loved the pattern. It arrived safely and quickly, thank you.”

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Posted 5 years ago

“From ordering to receiving was only 3 days very happy with the service”

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Posted 5 years ago

“Very easy to order on line. Very quick delivery. An excellent service all round. I have used them several times now and will use them in the future when I next need knitting wool.”

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Posted 5 years ago

“I love the yarn, very soft.”

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Posted 5 years ago

“I have made several purchases from the Wool Factory and never been disappointed. The wool is always as described online and arrives quickly and well packaged. Lots of colours to choose from and always something new on the website.”

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Posted 5 years ago

“I can't believe just how good the yarn is, it's really good quality, very reasonably priced. Fast shipping.”

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Posted 5 years ago

“I was very impressed with my purchases,my 3rd is in the making.! The wool knits beautifully and the colours are vibrant.Good delivery time and well packed”

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Posted 5 years ago

“Fantastic service, quick delivery and staff very helpful on the one occasion I made a mistake and ordered the wrong product! Have used this site a lot of times now”

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Posted 5 years ago

“Thank you. Received my order on time. Quick reliable service. Woolcraft New Fashion Dk, is lovely wool to work with. Will definitely buy from The Wool Factory again.”

The Wool Factory Ltd 5 star review on 13th July 2021

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Posted 5 years ago

“Excellent service. Many thanks *****”

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Posted 5 years ago

“I ordered 42 balls of wool over two different occasions, the wool factory were able to send me all of the same dye lots! They arrived within 3 days of ordering. Fantastic service with great prices too! Would definitely recommend 🥰🥰🥰”

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Posted 5 years ago

“Excellent, speedy service and very helpful staff. That Drops Cotton Light is a lovely yarn to knit and goes a long way.”

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Posted 5 years ago

“Great choice of wool, lovely shop and staff. Website is easy to use for when I can't get to their shop! What more can you ask for.”

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Posted 5 years ago

“Great service. Quick delivery”

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Posted 5 years ago

“Excellent,friendly service on-line, with a prompt reply to a query. Excellent yarn too.”

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Posted 5 years ago

“Delivered on time”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews