The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

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The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service very pleased with the wool factory order arrived in three days of ordering will recommend this company and use them again”

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Posted 5 years ago

“Wide choice of absolutely fabulous yarn, loyalty points and quick delivery (not to mention value for money!) What more could you want!!! Highly recommended 💗”

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Posted 5 years ago

“All wool very good to work with .arrived very quick .thank you very much xx”

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Posted 5 years ago

“Placed an online order mid afternoon on the Tuesday and received the order next day - excellent service & quality of wool too! Would definitely recommend The Wool Factory to others!”

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Posted 5 years ago

“This was my first order, The Arron wool I ordered is lovely, its knitted very well. Will definitely be using The wool Factory again”

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Posted 5 years ago

“I'm always happy with the yarns and other bits and pieces, Very good reliable, quick service. Benn an absolute God-send during lock-down.”

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Posted 5 years ago

“Excellent service, wool arrived very quickly. First class service if you are looking for wool quickly.”

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Posted 5 years ago

“Excellent service, after initially receiving the wrong shade and a problem with my emails, the matter was sorted promptly. I will definitely use this company again”

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Posted 5 years ago

Hi, We have emailed back, please check your email spam folder. As stated on our contact us page 'Please note some email providers are marking our emails as spam, this is currently mainly happening with customers emails that are either 'yahoo' or 'aol'. Please check your spam folder for our reply if you have not heard from us within 24 hours and please also mark the email as 'not spam' if it has landed in your 'spam folder'. Thank you'

Posted 5 years ago

“Very good service. Goods arrived ahead of estimated time. Very quick.”

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Posted 5 years ago

“yarn was just as described, came very quickly and great quality yarn!”

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Posted 5 years ago

“Very pleased with my purchase and quick delivery again”

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Posted 5 years ago

“I have always been satisfied with the products received.”

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Posted 5 years ago

“The wool is excellent, speedy delivery and very good service”

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Posted 5 years ago

“I felt the service was good but the product was not as expected, I ordered recylced aran wool which looks more like a double knit in thickness so is not suitable for the project i intended it for however will keep it as the wool itself is very nice.”

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Posted 5 years ago

“very pleased with wool I purchased good service thank you.”

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Posted 5 years ago

“Lovely wool received ahead of delivery date. Well packaged, good quality yarn at a good price. What else can I say? I’ll be back”

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Posted 5 years ago

“good quality wool and quick delivery”

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Posted 5 years ago

“Excellent customer service and super quick delivery of my yarn order I will definitely be shopping here again”

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Posted 5 years ago

“Great company lovely wool”

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Posted 5 years ago

“A very prompt and efficient service, now happily knitting a lovely aran wool in the heat of summer! Thank you!”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews