The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had the pleasure of shopping at The Woolshop online store for a year or two, and I couldn't be more satisfied with the experience. The service was outstanding from start to finish, with friendly and helpful staff ready to assist. The quality of the products exceeded my expectations, featuring a wide selection that catered to all my crochet needs. Delivery was impressively fast, ensuring I could start my projects without delay. What truly stood out was the bright and cheerful aftercare, making me feel valued and supported as a customer. Highly recommend The Woolshop for all your yarn needs!”

Helpful Report

Posted 2 years ago

“Excellent service from start to finish...”

Helpful Report

Posted 2 years ago

“Very pleased with the quality of wooi, the price and the Very efficient delivery. Many thanks”

Helpful Report

Posted 2 years ago

“Always pleased the the service you provide quick to fill oreders quality of wool is great resonably priced great company”

Helpful Report

Posted 2 years ago

“Very efficient. And reasonably priced.”

Helpful Report

Posted 2 years ago

“Quick and efficient delivery and exactly what was required.”

Helpful Report

Posted 2 years ago

“Excellent choice of products and excellent service.”

Helpful Report

Posted 2 years ago

“Since discovering the wool factory several months ago I've practically used them exclusively to buy wool and patterns. Excellent range of both wool and patterns. The wool is excellent quality.”

Helpful Report

Posted 2 years ago

“Always delivers on time, without any issues, first class service”

Helpful Report

Posted 2 years ago

“looks and feels nice. not knitting it up yet as I have other projects to finish”

Helpful Report

Posted 2 years ago

“very pleased with my order would use again”

Helpful Report

Posted 2 years ago

“Excellent choice of wool, very helpful staff when i phoned up for extra wool, speedy delivery, also very impressed with the beautiful free buttons”

The Wool Factory Ltd 5 star review on 5th July 2024

Helpful Report

Posted 2 years ago

“Easy site to navigate Large choice of wool Delivery quick”

Helpful Report

Posted 2 years ago

“Great price and speedy delivery”

Helpful Report

Posted 2 years ago

“All the items I have received are great, I have never used cotton yarn before but the 4 colours I have used are wonderful they drape lovely, the sheen is outstanding, will definitely order again when I have a project to do,”

Helpful Report

Posted 2 years ago

“Wouldn't shop anywhere else. Customer service is excellent replies to queries answered quickly”

Helpful Report

Posted 2 years ago

“Order arrived the day after ordering! Amazing. Thank you. Always super bargains on yarns & have always been pleased with everything l have purchased from The Wool Factory”

Helpful Report

Posted 2 years ago

“Good selection of handicraft products, great choice of knitting wool. Packed and delivered in record time. Thankyou”

Helpful Report

Posted 2 years ago

“Lovely yarn. Excellent service.”

Helpful Report

Posted 2 years ago

“Very prompt with my order, everything exactly as I ordered and delivered to Northern Ireland even though I have been disappointed with delivery's from other sources since brexit. Thank you.”

Helpful Report

Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews