The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,116 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th June 2025

671

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have many times used The Wool Factory only one issue which was dealt with very quickly and efficiently! They are quick at packing and delivery is normally within 2-3 days Price are very good and love the regular sales”

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Posted 1 year ago

“Great service and great selection of Wool”

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Posted 1 year ago

“Good quality. Good price. Fast and efficient service.”

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Posted 1 year ago

“I ordered a pattern, wool & Knitting needles.....my order was packed, shipped & delivered very quickly it arrived on time and all the products are great! Would definitely recommend and use again Thank Wool Factory 👍🏼”

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Posted 1 year ago

“Very pleased with the wool I ordered. It's knitting up lovely. Easy to order and quick delivery.”

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Posted 1 year ago

“I absolutely love this shop! It’s an Aladdin’s cave of wool. I don’t live close by, but always visit when in the area once or twice a month.”

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Posted 1 year ago

“Excellent products at really good prices with very prompt delivery.”

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Posted 1 year ago

“I've had my delivery of baby wool and am really thrilled with it. It's knitting up beautifully. I've also had my delivery of buttons. They're gorgeous and really good quality. I'll be ordering again as soon as I've knitted up all my current order. Thank you the wool factory.”

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Posted 1 year ago

“Always first class service and fast delivery.”

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Posted 1 year ago

“I was very pleased with my recent delivery. The wool was lovely the colours were perfect. Delivery time was fantastic. Will definitely buy from the wool factory again. Great value.”

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Posted 1 year ago

“Great prices. Lots of choice in yarn weight and colours. I always find what I needed and the quality is very good. Quick delivery a bonus.”

The Wool Factory Ltd 5 star review on 7th June 2024

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Posted 1 year ago

“I am over the moon with my purchase, as I knit for charity, the quality and price are extremely good , also a very efficient delivery time thank you so much.”

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Posted 1 year ago

“Fantastic value as usual fast delivery”

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Posted 1 year ago

“Excellent service as usual I can't believe how quick it comes to guernsey good quality wool very reasonable price will always buy from there Thankyou”

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Posted 1 year ago

“Excellent transaction and wool very good value.”

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Posted 1 year ago

“Lovely wool and delivery was perfect.”

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Posted 1 year ago

“Was really glad when I found your website I love knitting but can't always get the wool. I am pleased with the wool I purchased and will be ordering again.”

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Posted 1 year ago

“Already did a review”

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Posted 1 year ago

“Just amazing, so happy with all my orders, the wool is wonderful and creates brilliant items to wear for my children. Can't praise you all enough, You are all fantastic ❤️”

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Posted 1 year ago

“Added to my growing stash. Fabulous yarn, reasonable prices and prompt delivery. Love it Thank you”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 9,116 reviews