The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been to the shop in Alford and ordered online - wool is good value and I think I need to use some now before getting any more 😂 friendly team and nothing is too much trouble 😊”

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Posted 1 year ago

“Excellent service quality products and speedy delivery”

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Posted 1 year ago

“The wool and knitting needles arrived very promptly. Really pleased with them and I will be ordering from you again.”

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Posted 1 year ago

“I love The Wool Factory their wool is of good quality and very good value.”

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Posted 1 year ago

“I was very pleased with the yarn I bought, the price was good, and the delivery was fast.”

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Posted 1 year ago

“The sevice is quick. I recieve it within a couple of days of ordering.”

The Wool Factory Ltd 5 star review on 4th July 2024

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Posted 1 year ago

“The best value and easiest to order. Excellent service.”

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Posted 1 year ago

“I have not used the wool in question at the moment.”

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Posted 1 year ago

“I love buying wool from you guys. You have some great deals, the wool is lovely when I recieve it. I love my squishy mail 🤣 it's so easy to order online. I have recommended you to a few friends”

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Posted 1 year ago

“Excellent service and very happy with all the wool I bought”

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Posted 1 year ago

“Have found no knots so far,some of the previous wool has had a few,knits up lovely,so very happy with my purchase”

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Posted 1 year ago

“Very reasonably priced wool efficiency with postal and delivery. Whole experience was very good”

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Posted 1 year ago

“Beautiful wool very happy with it would recomend to all knitters”

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Posted 1 year ago

“Excellent choice of yarns with very quick delivery, good value for money.”

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Posted 1 year ago

“Lovely quality wool and quick delivery.”

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Posted 1 year ago

“They are the best and I always recommend them. Phenomenal business”

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Posted 1 year ago

“Quality & value for money are outstanding. Fantastic choice of yarn. Would definitely recommend.”

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Posted 1 year ago

“Excellent service and communication. Beautiful wool. First class delivery. Will definitely use again”

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Posted 1 year ago

“What a lovely online shop. Quality wool in great colours; exactly as I expected. Efficient service. The free gift is a great little touch, thank you. Already recommended to friends. I am sure that I will return again :)”

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Posted 1 year ago

“First time ordering. Great communication, quick delivery too. Loved the quirky humour in your email, really adds to the family feel of the company! Will definitely be recommending to family and friends. Keep up the good work!”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews