The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality & value for money are outstanding. Fantastic choice of yarn. Would definitely recommend.”

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Posted 2 years ago

“Excellent service and communication. Beautiful wool. First class delivery. Will definitely use again”

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Posted 2 years ago

“What a lovely online shop. Quality wool in great colours; exactly as I expected. Efficient service. The free gift is a great little touch, thank you. Already recommended to friends. I am sure that I will return again :)”

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Posted 2 years ago

“First time ordering. Great communication, quick delivery too. Loved the quirky humour in your email, really adds to the family feel of the company! Will definitely be recommending to family and friends. Keep up the good work!”

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Posted 2 years ago

“Very efficient seervice and friendly, no problems”

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Posted 2 years ago

“Fantastic wool fantastic service”

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Posted 2 years ago

“Every time i have ordered it has been so easy from browsing to payment. The range of wools is great and very good prices. Fast delivery of which i was kept informed so what more can i ask for. Definitely recommend”

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Posted 2 years ago

“Not my first order and most definitely will not be my last! Fabulous products and amazing service every time.”

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Posted 2 years ago

“not actually used it yet bot service and deliever were excellent”

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Posted 2 years ago

“highly delighted using for crochering service and price exerlent”

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Posted 2 years ago

“wonderful service , and good quality wool. I look forward to knitting it”

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Posted 2 years ago

“Very happy with my purchase, wool feels lovely and soft. Fast delivery will be back.”

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Posted 2 years ago

“I have bought a fair bit of wool from the wool factory the staff are brilliant and very helpful it’s my favourite wool shop on line”

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Posted 2 years ago

“Every time I have ordered I have received my wool in good condition and always at a good price. I use them a lot as I knit and crochet items for charity and will continue to order from them”

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Posted 2 years ago

“Absolutely perfect very quick delivery I loved the free gift of lovely buttons with my first order I thought that was really very nice I would definitely recommend buying from the wool factory I will be buying more fur sure thanks again”

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Posted 2 years ago

“Nice wool, speedily delivered. Communication is great”

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Posted 2 years ago

“The service is very good & goods arrive within a few days. The wool is very easy to work with & colours are beautiful.”

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Posted 2 years ago

“Pleased came quick”

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Posted 2 years ago

“The yarn I bought was packed wonderfully and it came really quick. The little free gift was a lovely surprise ☺️ I will buy my next bundle of yarn from yous again. Thank you”

The Wool Factory Ltd 5 star review on 9th June 2024

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Posted 2 years ago

“Love this company whenever I order the parcel is never more than two days and the quality of the product is second to none so I suppose I’m saying they are fast efficient with amazing quality products 😁”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews