The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,194 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,194 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of merchandise, always delivered promptly, just browsing gives you some great ideas. Just to advise the reason for the lateness of the last delivery was sorting office has to close due to a COVID outbreak, but all other deliveries have been great.”

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Posted 5 years ago

“Great product at a competitive price”

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Posted 5 years ago

“Good quality wool and quick delivery.”

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Posted 5 years ago

“I am very pleased with the quality of the wool and the colour is just so lovely.”

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Posted 5 years ago

“quick delivery. great prices”

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Posted 5 years ago

“Very good customer service, queries usually answered same day. Fast turnaround of orders. First class service!! One very satisfied customer!”

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Posted 5 years ago

“Great firm to deal with. Excellent quality yarn at excellent prices”

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Posted 5 years ago

“Very good service an get emails when the product is despatched. Got mine in less a week. Will be ordering again.”

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Posted 5 years ago

“Good quality wool and a company with great customer service”

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Posted 5 years ago

“I was very pleased with the wool and the quality and the service . I will look forward to knitting with it.”

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Posted 5 years ago

“Lovely wool, great price and super fast delivery supplied as standard. Will certainly use the Wool Factory again.”

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Posted 5 years ago

“Quite dissapointed with delivery time but that could have been royal mail.”

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Posted 5 years ago

“Very happy with my purchase. First time buyer.”

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Posted 5 years ago

“Wool purchased for a village charity knitting group. Good choice at a very reasonable price. Prompt delivery appreciated.”

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Posted 5 years ago

“Received my package within a week of ordering, wool is lovely and soft, haven't used any of it yet as I'm working on another project.”

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Posted 5 years ago

“I was very impressed with quality of the wool i choose to make my forest green long cardigan it knitted up beautifully and was only 0.99 per ball. The postage was very reasonable at only £2.95 and arrived quickly. I will buy more wool from the wool factory for my future products. Thank you very much for your excellent service .”

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Posted 5 years ago

“I love buying my wool from the wool factory brilliant service and very high quality of wool.thank you.”

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Posted 5 years ago

“I love the wool to make sqares for blaclets”

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Posted 5 years ago

“I have no complaints about the wool but 1 week from dispatch to arrival for first class delivery was very disappointing”

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Posted 5 years ago

“Easy to order on line, came promptly, pleased with what I chose. so happy all round.”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,194 reviews