The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Excellent wool and needles, easy to navigate site, great customer service, fast and reliable, also great delivery by DPD always reliable. Working on my seconed throw and cushion covers, using super chunky wool.”

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Posted 4 years ago

“Quick delivery. Good service and quality. Would buy from them again.”

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Posted 4 years ago

“I have used will from the wool factory before and found it knits up lovely which prompted me to make my last purchase which I have not used yet but looking forward to knitting a cardigan for my daughter .”

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Posted 4 years ago

“My wool orders are despatched efficiently and are delivered promptly. The cost of the wool is comparable - and in some cases - less than other suppliers I have used. Very happy.”

The Wool Factory Ltd 5 star review on 3rd January 2022

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Posted 4 years ago

“Plenty of choice, great quality and fantastic service”

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Posted 4 years ago

“Satisfied with my order as always.”

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Posted 4 years ago

“Wool is great quality and the colours were as expected.”

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Posted 4 years ago

“Great online store to buy yarn from”

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Posted 4 years ago

“Really good quality and good value.There is always a good choice of yarns and they are dispatched very quickly.”

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Posted 4 years ago

“Placed order and goods arrived very quickly. Colour of the wool matched picture so very happy”

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Posted 4 years ago

“Quick delivery even at Christmas. Mixed ribbons bought as a Christmas present for a crafter. Lovely selection f widths and colours.”

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Posted 4 years ago

“Always pleased with the service and products good value for money . In times of covid when you can’t browse the shops another bonus”

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Posted 4 years ago

“The Wool Factory is one of the best suppliers I have ordered from. Lovely wool to crochet with, plenty of choice too. Great company, after sales service and lovely people. Totally recommend them.”

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Posted 4 years ago

“Fantastic”

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Posted 4 years ago

“Excellent Product And quick service Thank you *****”

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Posted 4 years ago

“Excellent service, an email within an hour to say it had been dispatched and then arrived within 48 hours.”

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Posted 4 years ago

“Very good products and at great prices too.......what's not to like!!!!”

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Posted 4 years ago

“Service and delivery were very good. Using 1 x 400g hank had a series of joins near the beginning so a considerable length of wool had to be discarded. Is this usual? Even if secure, the fault would have been obvious in the finished garment.”

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Posted 4 years ago

“Always happy with my purchases”

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Posted 4 years ago

“Pleased with products and efficient service in despatch and delivery”

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Posted 4 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews