The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice quality for acrylic yarn - good colour - close to shown on chart. Generally very pleased.”

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Posted 5 years ago

“Easy to purchase from this site. Good prices and speedy delivery”

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Posted 5 years ago

“Super quick delivery.”

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Posted 5 years ago

“Easy to navigate website - making ordering very easy. Quick delivery and good customer service. Would use again.”

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Posted 5 years ago

“Excellent service goods as described and good quality Would recommend you to friends”

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Posted 5 years ago

“I was dubious about using online shopping, but the wool factory have restored my faith in human nature. The wool arrived very quickly and it’s beautiful. So soft & as I use it for blankets for the homeless, will be much appreciated. Thank you Wool Factory, I’ve recommended you to my friends & will use you again”

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Posted 5 years ago

“Excellent service. My wool always arrives quickly and well packed.”

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Posted 5 years ago

“Quick prompt delivery.Lovely selection of Yarns.Would use again.”

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Posted 5 years ago

“Came really quickly”

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Posted 5 years ago

“Goods sent very promptly and well packaged. Good and polite customer service and missed item sent out separately. Their sale area is brilliant for me because nearly everything I make goes to charitable concerns such as the shop of the hospital where I have been a patient for many years.”

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Posted 5 years ago

“I am unable to review the wool as I still have not received my order of 5th November”

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Posted 5 years ago

“I bought the wool because I knit baby jackets etc for the hospice and some of them also go to Africa”

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Posted 5 years ago

“Excellent service, good choices”

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Posted 5 years ago

“Efficient delivery of my order. Wool colours all as described.”

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Posted 5 years ago

“Purchased several lots of wool and have always had prompt attention and very quick service. Parcels always arrived well packaged and have been extremely pleased with the quality of the service. I would highly recommend the Wool Factory.”

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Posted 5 years ago

“Very pleased with my first order of beautiful Cotton Yarns. Impressed with the service, despatch and delivery services. Will be purchasing from you again soon.”

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Posted 5 years ago

“Always great service from this company. I would highly recommend and good value yarn also”

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Posted 5 years ago

“Great service, I love use again”

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Posted 5 years ago

“A very good service from start to finish, very good quality wool knits up lovely. Garments i've made for my grandchild she has loved. Glad i found you online i know i can carry on knitting, with the excellent service and good quality wool. You made me very happy thank you”

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Posted 5 years ago

“Purchased this yarn and have only used half of it so far so extremely economical. Only use pure wool yarn normally but this was a mixed fiber. So a worked out a design and the result is below.”

The Wool Factory Ltd 5 star review on 20th November 2020

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews