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The Wool Factory Ltd Reviews

4.9 Rating 9,196 Reviews
97 %
of reviewers recommend The Wool Factory Ltd
4.9
Based on 9,196 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Read The Wool Factory Ltd Reviews
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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025
Michelle T
The Wool Factory Ltd 5 star review on 11th September 2025
Michelle T
The Wool Factory Ltd 5 star review on 9th September 2025
Elaine W
The Wool Factory Ltd 5 star review on 26th August 2025
Claire L
The Wool Factory Ltd 5 star review on 26th August 2025
Claire L
The Wool Factory Ltd 5 star review on 26th August 2025
Claire L
The Wool Factory Ltd 5 star review on 26th August 2025
Claire L
680
Anonymous
Anonymous  // 01/01/2019
your wool factory is great it cuts out a lot of middle men with which is first class, your wool is good as i use a lot of wool in all colours the only thing is that you are hard to find , please could you let me no from time to time any offers as i work for charitys and the price for buying wool is a stigmer
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Posted 5 years ago
ordered on 29th OCtober, no follow up e mail, even after i wrote e mails few times, still no response, then i got a mail to review, (still awaiting for delivery)
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Posted 5 years ago
Very satisfied with service and delivery
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Posted 5 years ago
Just what I wanted. Now I know that I can get the wool I require delivered quickly.
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Posted 5 years ago
Excellent, efficient service. Quality of the wool also good.
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Posted 5 years ago
Quick delivery and very good quality wool. Lovely.
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Posted 5 years ago
Web site is very clear and easy to use. I placed my order and everything came all neatly wrapped and I good condition very pleased with the service
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Posted 5 years ago
I’ve been a customer of The Wool Factory for about 7 years and have found it to be an excellent organisation. I’ve knitted Aran garments for myself and my grandchildren and double knitting cardigans all of which have been hard wearing. At present I’m busy knitting pure wool Aran cushion covers. Ordering is easy and delivery is generally within 3-5 days. Grant and his staff are there to assist and should a problem occur their help is always given.
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Posted 5 years ago
Order with confidence. First class service. Beautiful yarns at reasonable prices.
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Posted 5 years ago
Was very pleased with quick service and the quality of the yarn. Will certainly be ordering again. Many thanks.
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Posted 5 years ago
Good product, speedy service and clear online presentation.
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Posted 5 years ago
Excellent service,from ordering to delivery,
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Posted 5 years ago
Good quality wool at reasonable prices. Delivery excellent. I placed my order on line and it was dealt with quickly . Packaging good
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Posted 5 years ago
Happy with my purchases. Received within stated timeframe. Will use in future.
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Posted 5 years ago
Great service great products will be ordering again soon.
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Posted 5 years ago
As described and very quick delivery. Very pleased with purchase.
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Posted 5 years ago
Very pleased with my order which I received within 48 hours. Wool bought is of very good quality and knits up well. Bought 100% signet wool and merino wool both very good value for money! Have finished one jumper for a Christmas present and have just started on another. Would highly recommend the wool and company.
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Posted 5 years ago
Good quality wool at competitive prices coupled with prompt delivery service.
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Posted 5 years ago
Being in lockdown and not being able to get to the shop saved the day by downloading a pattern. Will in future browse for a pattern
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Posted 5 years ago
Speedy delivery. Well packaged. Easy ordering. Prices excellent. Just started to use the Sirdar no1 brand double knit. A little bit like cotton, crocheting like a dream. I will definitely be using them again.
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Posted 5 years ago
The Wool Factory Ltd is rated 4.9 based on 9,196 reviews