The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,195 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic value for a really good product. Really helpful company and easy to order. Delivered to the door too! Thanks, The Wool Factory”

Helpful Report

Posted 5 years ago

“Well pleased as always with my purchases. Arrived promptly and was well packaged.”

Helpful Report

Posted 5 years ago

“I bought some wool from The Wool Factory as a surprise for my wife. I don't know anything about wool but did some comparisons out of interest and was pleasantly surprised to find out that their prices were the best. Prompt delivery rounded off this 5 star rating.”

Helpful Report

Posted 5 years ago

“The order arrived very quickly which was great. The thing that I most liked was how accurate the colour was on the webpage, the wool was exactly the colour I wanted. I have ordered wool from other sites in the past and the colour representation has not been the best. Would have no hesitation in recommending and ordering from the Wool Factory again.”

Helpful Report

Posted 5 years ago

“I was very happy with the quality of the wool and colour. Also, the speed of the delivery was great. When I next knit, I'll be using your wools again. !! Well done.”

Helpful Report

Posted 5 years ago

“I ordered on the 06/11 and am still waiting can I please have an update”

Helpful Report

Posted 5 years ago

“Fabulous choice of yarns. Excellent value and a swift delivery.”

Helpful Report

Posted 5 years ago

“Items arrived early. Good quality & good prices”

Helpful Report

Posted 5 years ago

“Beautiful yarn, colours true to website and speedy delivery - wonderful. Highly recommended”

Helpful Report

Posted 5 years ago

“Quick delivery. Quality wool. Good range of colours.”

Helpful Report

Posted 5 years ago

“Love the variety available. Good website:easy to navigate and order. My parcel arrived really quickly. Thank you. On my second pair of socks already🙂”

Helpful Report

Posted 5 years ago

“I am very pleased with the item I purchased, the wool is of a good quality, plus I bought the wool winder, how brilliant is that no more chasing wool around the floor, great product.will definitely use this company again. Web site easy to use and delivery was very prompt.”

Helpful Report

Posted 5 years ago

“Beautiful quality wool, delivered very quickly. Will use your service again. Has been a great help during lockdown. Thank you.”

The Wool Factory Ltd 5 star review on 21st November 2020

Helpful Report

Posted 5 years ago

“I can't recommend The Wool Factory higher. Great prices, top quality yarn and speedy delivery. I return year after year as I buy a large selection for my mother as part of her Christmas gifts”

Helpful Report

Posted 5 years ago

“The wool is exactly as ordered and the delivery was the next day. Absolutely spot on. My Mum is happily knitting as I type this review. I would shop here again. Thank you.”

Helpful Report

Posted 5 years ago

“Good service good price lovely wool”

Helpful Report

Posted 5 years ago

“Very nice quality for acrylic yarn - good colour - close to shown on chart. Generally very pleased.”

Helpful Report

Posted 5 years ago

“Easy to purchase from this site. Good prices and speedy delivery”

Helpful Report

Posted 5 years ago

“Super quick delivery.”

Helpful Report

Posted 5 years ago

“Easy to navigate website - making ordering very easy. Quick delivery and good customer service. Would use again.”

Helpful Report

Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,195 reviews