The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

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The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Very happy with service.Price, delivery and quality all very good.”

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Posted 6 years ago

“excellent quality well and quick delivery”

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Posted 6 years ago

“Delighted with purchase haven't used it yet ,great service an quick delivery ,package great.”

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Posted 6 years ago

“I’ve order from you a few times now. The wool is of good quality and always arrives promptly. Your service is excellent and I love the idea of your points system for money off future purchases. I look forward to placing my next order.”

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Posted 6 years ago

“Excellent service during Covid19 postal delays. Great choice of wool and I found great bargains and love my little wool stash. I have 3 grandchildren and another in a few weeks so I used Lockdown to learn to knit. I am addicted to buying wool and have so many patterns and projects in my head and planner book !”

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Posted 6 years ago

“Good choice of wool and very easy to order from the website. My order was dealt with quickly and efficiently. It was well wrapped and arrived when I expected it to. Full marks to The Wool Factory ....highly recommended!!”

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Posted 6 years ago

“Excellent wool, easy to order and great value. Well pleased, will order again.”

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Posted 6 years ago

“good service ,lovely wools and good prices .thank you”

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Posted 6 years ago

“Order received quickly considering the coved delays. No complaints about the service”

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Posted 6 years ago

“Really pleased with my wool, have ordered a few times fast delivery”

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Posted 6 years ago

“I just love the wool factory. The wool I purchased was really good and very reasonably priced.the delivery was really quick. So much choice. I would recommend the wool factory to anyone and I will certainly use them again.”

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Posted 6 years ago

“Excellent, prompt service.”

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Posted 6 years ago

“Excellent response to orders. The wool I have received has been lovely to crochet with and holdz it shape well. Thank you Wool Factory.”

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Posted 6 years ago

“Good service and fast delivery highly reccomend”

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Posted 6 years ago

“Struggled a bit with the download system considering that it was purely a PDF. Was also surprised to find that we only had five days to do so and no warning of this given, we may have been unable to do so! You might want to take a look at this or at least make this restriction clear to your customers when orders are placed. Otherwise all went well.”

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Posted 6 years ago

“So pleased with purchase of wool, delivery was quick.”

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Posted 6 years ago

“Always great prices, special offers and quick delivery”

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Posted 6 years ago

“Love this online shop, everything you need for creating that garment, lots of bargains to be had, really a great selection of products, there's no need to go anywhere else... 😊”

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Posted 6 years ago

“Brilliant service - very good value for money, backed up by quick efficient service. Used to expand time again. They never fail to impress.”

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Posted 6 years ago

“very good service delivery was quick and the wool is brilliant for the price would recommend to anyone”

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Posted 6 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews