The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Order was easy to place and arrived promptly. Staff responded quickly and were very helpful with my questions prior to order Would use this company again.”

Helpful Report

Posted 6 years ago

“Always prompt to acknowledge and fulfil the orders. I keep coming back for more and have no hesitation to recommend.”

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Posted 6 years ago

“Easy to order ,quick delivery & the wool is good quality & good value for money”

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Posted 6 years ago

“Arrived really quickly, great value wool. Have bought it before and know how well it knits up”

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Posted 6 years ago

“Easy to use site, prompt delivery and lovely yarn. Will be shopping again.”

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Posted 6 years ago

“Very pleased with the Majestic Chunky Wool and it arrived very quickly. This was my second order and I will be ordering from you again.”

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Posted 6 years ago

“Easy to order and quick delivery”

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Posted 6 years ago

“I was very pleased with my purchase from the wool factory. Delivery was prompt and the wool is lovely. Packaged nicely and delivered with a smile 😊”

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Posted 6 years ago

“Complete order arrived on time.”

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Posted 6 years ago

“I was really pleased with the price of the pattern book I bought got a whole book for the price of 1 pattern elsewhere really quick delivery too can't ask for anything better”

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Posted 6 years ago

“Fast delivery and very pleased with my purchase.”

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Posted 6 years ago

“Always efficient and orders are quickly received”

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Posted 6 years ago

“Brilliant service and quick delivery wool lovely”

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Posted 6 years ago

“The wool is very nice I'm knitting a baby shawl with it and it come very quick Thank you”

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Posted 6 years ago

“easy to order, arrived on time wool looks good haven’t started it yet .”

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Posted 6 years ago

“Prompt delivery as ordered. Helpful staff. Happy knitting!”

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Posted 6 years ago

“I love this website easy to negotiate and plenty of products so you are never stuck for wool or patterns. The wool I received is exceptional and lovely to knit with I have just placed another order for some more Aran wool which is very reasonably priced I will certainly be recommending them to family and friends”

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Posted 6 years ago

“I have been impressed with your tenacity all through lockdown you provide a great service I expect to be using you again as winter comes round”

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Posted 6 years ago

“Lovely selection of wool, my order was despatched and delivered very quickly. The quality of the wool was very good. The website was easy to navigate and i had no problems whatsoever. thank you for an easy transaction, i will order again soon.”

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Posted 6 years ago

“I have used the wool factory three times so far and have been very impressed each time with the ease of ordering, the speed of delivery and the quality of the wool/buttons/patterns, all for a reasonable price.”

Helpful Report

Posted 6 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews