The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Service good but product poor would not buy again.”

Helpful Report

Posted 4 years ago

“Very good service - quick delivery and item as described”

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Posted 4 years ago

“Wonderful wool at a very good price and very fast service”

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Posted 4 years ago

“Thanks very much, very pleased with yarn and service”

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Posted 4 years ago

“Having only been in the world of yarn since lockdown - although now I'm addicted to crochet. The wool factory is my first go to for any project I want to start. The variety of brands and yarns is brilliant, I just try not to go on their website unless I have a specific project as the temptation is far far to strong to spend spend spend.”

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Posted 4 years ago

“Excellent service. Products as described. Delivery prompt. Only buy my yarns from Wool Factory and recommend them to everyone.”

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Posted 4 years ago

“The wool arrived swiftly and well packaged. The price was excellent, the best on the market. Thankyou.”

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Posted 4 years ago

“Great website, have been delighted with all the wool I’ve ordered! Prompt delivery . Would thoroughly recommend 👏”

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Posted 4 years ago

“Very prompt service and lovely products too”

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Posted 4 years ago

“Excellent prices and service!”

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Posted 4 years ago

“Very prompt service, easy to use website and lovely quality, reasonably priced wool. I'll definitely be using them again. Thank you!”

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Posted 4 years ago

“Easy to use page. Easy to order. Lovely choice of colours and brands. Delivery is quick and always well packaged.”

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Posted 4 years ago

“Easy to use on the website, quick delivery and update when the wool was dispatched- excellent service”

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Posted 4 years ago

“Very happy with your service 😊”

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Posted 4 years ago

“The wool was exactly what I wanted. Delivery was very quick and had no problem with the order”

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Posted 4 years ago

“Can always count on good range of quality yarns, good prices, and excellent service and delivery.”

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Posted 4 years ago

“Excellent service good choice, order arrives quickly and well packaged”

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Posted 4 years ago

“Lovely wool,quick delivery,no complaints,thank you .”

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Posted 4 years ago

“Great prices. Super quick delivery. Will definitely use again”

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Posted 4 years ago

“I was pleased with the quality of the wool I ordered and also how quickly the order arrived”

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Posted 4 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews